Zazil-ha Rentals Mexico Quintana Roo Playa del Carmen Zazil-ha

Torre Diez by Grupo Amber | Apartment in Playa del Carmen

| 7.6 (253 Reviews) |   6 Bedrooms  4 Bathrooms  12 Guests
Zazil-ha Apartment | Torre Diez by Grupo Amber

6 Bedroom Apartment in Zazil-ha, Playa del Carmen

1.2 miles from ADO International Bus Station, Torre Diez by Grupo Amber provides 5-star accommodations in the Centro district of Playa del Carmen. This property offers a rooftop pool, free Wifi, and free private parking. The property is 0.6 miles from the city center and a 8-minute walk from Playa del Carmen Beach. At the condo hotel, all units are fitted with air conditioning, a seating area, a flat-screen TV with streaming services, a kitchen, a dining area, a safety deposit box, and a private bathroom with a shower and free toiletries. A microwave, a fridge, and kitchenware are also provided, as well as a coffee machine. At the condo hotel, every unit includes bed linen and towels. Guests can also relax on the sun terrace. Playa del Carmen Maritime Terminal is 1.6 miles from the condo hotel, while Church of Guadalupe is a 15-minute walk away. Cozumel International Airport is 22 miles from the property.

Torre Diez by Grupo Amber is located in Playa del Carmen.

This 6 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Balcony/Terrace, Wellness Facilities, and several others. This is a 5 star rated property and has over 253 reviews with the average score of 7.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Apartment if you want to learn more about this Hotala.uk place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Torre Diez by Grupo Amber in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Torre Diez by Grupo Amber”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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0 Av. 10 entre Av. 40 y 20 norte Zazil Ha, Playa del Carmen, QROO, 77720 77720 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico, Playa del Carmen, 77720, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Wellness Facilities
Guest Services
Child Friendly
Internet

Facility Overview

Parking
  • Free parking
  • Parking
  • Private Parking
  • Parking garage
  • Parking on site
Activities
  • Public Bath
General
  • Air conditioning
  • Smoke-free property
  • Designated smoking area
  • Non-smoking rooms
  • Wifi in all areas
  • Elevator
Guest Services
  • Baggage storage
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
  • Terrace
  • Sun deck
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Pool with view
  • Rooftop pool
  • Beach chairs/Loungers
  • Infinity pool
  • Plunge pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed
Remember that upon arrival, you must sign a registration card and a guest regulation in order to validate access to the accommodations.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
8.58
Location:
9.06
Staff:
8.74
Facilities:
8.45
Comfort:
8.71
Cleanliness:
9.06
Hugo
Aug 7, 2025 07:00:00 AM
Review Score:   6
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Torre Diez offered the perfect location! It's a block down the street from Chedraui and from Quinta Avenida. We loved the location. The front desk staff were also super helpful and even gave us access to the laundry facilities. They were helpful in getting around town and gave us the inside scoop on transportation and great places to eat and spend time. Playa del Carmen was one of my favorite cities in the Riviera Maya.
Negative: The showerhead was not in good shape, as the water pressure was low, and the towel hook was right in the shower area, so your towel ends up wet. I eventually disassembled the showerhead and realized that there was a rock/mineral buildup in the showerhead. That solved the issue, but they should replace the showerhead. It was also hard for us to coordinate with the host to get extra towels, and eventually, we just bought another towel for an eye-gouging $22 at Chedraui. The stove also has an electric range, requiring proper cooking utensils. Unfortunately, the pans and pots did not have the proper magnets, and cooking took an eternity. The hostess didn't seem to understand that and instead gaslighted us into believing that these take longer than an average gas stove. That might be true, but the difference was primarily due to not having the correct pots and pans. We eventually had to ditch some of our plans to do much more cooking. Thankfully, the worst part of staying here happened on the morning of check-out. Turns out that this whole building's plumbing is hooked up to an electrical pump! Unfortunately for us, a good chunk of Playa del Carmen was dealing with a power outage after the rainstorm. This meant that we literally had to look for a bathroom on the morning we were supposed to leave! This created a crisis for us. We aren't sure that we will stay here again, though, at face value, it seems like a great place to stay. The hostess was profusely apologetic, but an infrastructure issue like this is pretty serious, especially for a city that constantly goes through power outages. In chatting with the locals, they mentioned that power outages are frequent during the rainy season. This is a huge issue! This is clearly not the hostess's fault, but it is important to be aware of it.
Summary: Great Place During Dry Season But Not Great During Rainy Season (AKA Power Outage Season)
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Room Arrangement

Room Info Facilities
Junior Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed

Bathroom

Toilet, Private bathroom, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Safe, Air conditioning, Fire extinguisher, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Kitchenware, Coffee machine, Microwave, Kitchen, Refrigerator, Kitchenette

Outdoors

Outdoor furniture, Balcony

Living Area

Dining area, Sitting area

Bedroom

Linens, Wardrobe or closet

Building Characteristics

Private apartment in building

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Superior Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Toilet, Private bathroom, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Safe, Air conditioning, Fire extinguisher, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Kitchenware, Coffee machine, Microwave, Kitchen, Refrigerator, Kitchenette

Outdoors

Outdoor furniture, Balcony

Living Area

Dining area, Sitting area

Bedroom

Linens, Wardrobe or closet

Building Characteristics

Private apartment in building

Room Amenities

Sofa bed, Socket near the bed, Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Superior Suite
Room Type: Suite
Room Size: 50 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed
Superior Suite

Bathroom

Toilet, Private bathroom, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Safe, Air conditioning, Fire extinguisher, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Kitchenware, Coffee machine, Microwave, Kitchen, Refrigerator, Kitchenette

Outdoors

Outdoor furniture, Balcony

Living Area

Dining area, Sitting area

Bedroom

Linens, Wardrobe or closet

Building Characteristics

Private apartment in building

Room Amenities

Sofa bed, Socket near the bed, Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Deluxe Suite
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Toilet, Private bathroom, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Safe, Air conditioning, Fire extinguisher, Trash cans

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Kitchenware, Coffee machine, Microwave, Kitchen, Refrigerator, Kitchenette

Outdoors

Outdoor furniture, Balcony

Living Area

Dining area, Sitting area

Bedroom

Linens, Wardrobe or closet

Building Characteristics

Private apartment in building

Room Amenities

Sofa bed, Socket near the bed, Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Zazil-ha apartment pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zazil-ha apartment?

Check-in time for Zazil-ha apartment starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zazil-ha apartment have a swimming pool?

Yes, this Zazil-ha apartment has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zazil-ha apartment?

Best-rates for the Zazil-ha apartment starts from $46 per night with includes View, Oceanfront, Accessibility, Security/Safety, Guest Services, Air Conditioner, Ocean View, Balcony/Terrace, Wellness Facilities, Child Friendly, Internet, Parking, Pool, Designated Smoking Area with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zazil-ha apartment a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zazil-ha apartment wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zazil-ha apartment has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zazil-ha apartment?

Based on the information reported by the owner or manager, the Zazil-ha apartment indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zazil-ha apartment?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zazil-ha apartment are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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