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Krystal Cancun All Inclusive | Hotel in Cancun

| 7.6 (1117 Reviews) |  1 Bathroom
Punta Cancun Hotel | Krystal Cancun All Inclusive

Hotel in Punta Cancun, Cancun

Family-friendly hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Krystal Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Krystal Cancun All Inclusive offers 502 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 42-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Paseo Kukulcan km 9, lotes 9 y 9A, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Private bathroom
  • Eco-friendly toiletries
  • Towels
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Bed sheets
  • Iron/ironing board
  • Phone
  • Recycling
  • Eco-friendly cleaning products provided
  • Laptop-compatible safe
  • Connecting rooms available
Breakfast
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • 4 restaurants
  • Free bottled water
  • Coffee/tea maker
  • Dining table
Parking
  • Free self parking on site
  • Free valet parking on site
Accessibility
  • Elevator
Activities
  • Parasailing
  • Scuba diving
  • Snorkeling
  • Kayaking
  • Boat tours
  • Hot tub
  • Outdoor pool
  • Beach volleyball
  • Shopping
  • Free beach club
  • Children's pool
  • Fitness center
  • Fitness classes
  • Full-service spa
Entertainment
  • Cable channels
  • 42-inch LED TV
General
  • Meeting rooms - 5
  • ATM/banking services
  • Water dispenser
  • Elevator
  • Gift shop/newsstand
  • English
  • Spanish
  • Comprehensive recycling policy
  • No plastic drinking straws
  • TV in lobby
  • No plastic soda bottles
  • At least 80% lighting from LEDs
  • Vegan dining options
  • At least 80% organic food
  • Reusable cups only
  • Vegetarian dining options
  • At least 80% of food locally-sourced
  • Beach towels
  • Smoke-free property
  • Local culture & ecosystem education
  • Water dispenser
  • Reusable tableware only
  • No plastic coffee stirrers
Guest Services
  • Outdoor pool
  • In-room child care (surcharge)
  • Dining table
  • Children's pool
  • Snack bar/deli
  • Free children's club
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Beach umbrellas
  • Vegetable garden
  • Garden
  • Beachfront location
  • Beach loungers
  • Pool umbrellas
  • Pool sun loungers
Spa
  • 2 treatment rooms
  • Hot tub
  • Sauna
  • Aromatherapy
  • Facials
  • Massages
  • Body scrubs
  • Spa open daily
  • Massage/treatment rooms
  • Manicures and pedicures

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 4 years old and younger stay free when using existing bedding.
Payment Policy
Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

John
Jun 25, 2025 12:14:23 AM
Review Score:   4
Summary: Lobby barc was understaffed, Pool Closes Way too Early, its an inconvenience to have to do reservations at the restaurants, room service was difficult to order
See All Reviews

Room Arrangement

Room Info Facilities
Luxury Double Room, 2 Double Beds, Balcony, Ocean View
Room Size: 344 square feet m2
2 Double Beds
Luxury Double Room, 2 Double Beds, Balcony, Ocean View

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 32, Balcony or patio, Rollaway/extra beds (free), Balcony, Ping - 9.67, Ocean view, Bed count minimum 2, Bed count maximum 2
Luxury Double Room, 1 King Bed, Ocean View
Room Size: 344 square feet m2
1 King Bed
Luxury Double Room, 1 King Bed, Ocean View

General

Square meters - 32, Number of living rooms 0, Minibar, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Balcony, Square feet - 344, Ping - 9.67, Bed count minimum 1, Ocean view, Bed count maximum 1
Krystal Club with Balcony Ocean View, Two Double Beds
Room Size: 366 square feet m2
2 Double Beds
Krystal Club with Balcony Ocean View, Two Double Beds

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 366, Extra bed count 1, Square meters - 34, Free cribs/infant beds, Ping - 10.29, Bathrobes, Balcony or patio, Rollaway/extra beds (free), Balcony, Ocean view, Bed count minimum 2, Bed count maximum 2
Family Studio, 1 King Bed with Sofa bed, Sea View
Room Size: 431 square feet m2
2 King Bed and Double Sofa Bed
Family Studio, 1 King Bed with Sofa bed, Sea View

General

Number of living rooms 0, Number of bedrooms - 0, Kitchenette, Partial ocean view, Microwave, Sofa bed, Extra bed count 1, Square feet - 431, Number of bathrooms - 1, Free cribs/infant beds, Cookware, dishware, and utensils, Square meters - 40, No rollaway/extra beds, Ping - 12.11, Balcony, Refrigerator, Bed count minimum 2, Bed count maximum 2
Krystal Club with Balcony Ocean View, King Bed
Room Size: 366 square feet m2
1 King Bed
Krystal Club with Balcony Ocean View, King Bed

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 366, Square meters - 34, Free cribs/infant beds, Ping - 10.29, Bathrobes, Balcony or patio, No rollaway/extra beds, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Standard Double Room, 2 Double Beds, City View
Room Size: 344 square feet m2
2 Double Beds
Standard Double Room, 2 Double Beds, City View

General

Square meters - 32, Number of living rooms 0, Rollaway/extra beds (free), Minibar, Number of bedrooms - 0, Square feet - 344, Ping - 9.67, Extra bed count 1, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2
Romantic Room, 1 King Bed, Balcony, Oceanfront
Room Size: 344 square feet m2
1 King Bed
Romantic Room, 1 King Bed, Balcony, Oceanfront

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 344, Number of bathrooms - 1, Square meters - 32, Bathrobes, Balcony or patio, No rollaway/extra beds, Slippers, No cribs (infant beds), Balcony, Ping - 9.67, Bed count minimum 1, Ocean view, Bed count maximum 1
Standard Room, 1 King Bed, City View
Room Size: 344 square feet m2
1 King Bed
Standard Room, 1 King Bed, City View

General

Square meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 344, Ping - 9.67, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Krystal Cancun All Inclusive pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Krystal Cancun All Inclusive?

Check-in time for Krystal Cancun All Inclusive starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Krystal Cancun All Inclusive have a swimming pool?

Yes, this Krystal Cancun All Inclusive has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Krystal Cancun All Inclusive?

Best-rates for the Krystal Cancun All Inclusive starts from $267 per night with includes Accessibility, Pool, Ocean View, Sports/Activities, Restaurant, Guest Services, Hot Tub, Bedding/Linens, TV, Wheelchair Accessible, Security/Safety, Laundry, Business Services, Spa, Bar, Child Friendly, Internet, Kitchen, Wellness Facilities, Air Conditioner, Parking, View, Balcony/Terrace with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Krystal Cancun All Inclusive a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Krystal Cancun All Inclusive wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Krystal Cancun All Inclusive is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Krystal Cancun All Inclusive?

Based on the information reported by the owner or manager, the Krystal Cancun All Inclusive indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Krystal Cancun All Inclusive?

Based on the information reported by the owner or manager, details for the cancellation policy for the Krystal Cancun All Inclusive are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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