Punta Cancun Rentals Mexico Quintana Roo Cancun Punta Cancun

Krystal Cancun | Resort in Cancun

| 7.6 (1411 Reviews) |  1 Bathroom
Punta Cancun Resort | Krystal Cancun

Resort in Punta Cancun, Cancun

Family-friendly fun on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Krystal Cancun offers 502 accommodations with minibars and laptop-compatible safes. 42-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Paseo Kukulcan km 9, lotes 9 y 9A, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Shower
  • Towels
  • Eco-friendly toiletries
  • Toilet paper
  • Shampoo
  • Private bathroom
  • Soap
Bedroom
  • Heating
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Eco-friendly cleaning products provided
  • Laptop-compatible safe
  • Guidebooks/recommendations
  • Soundproofing
  • Iron/ironing board
  • Restaurant dining guide
  • Recycling
  • Phone
  • Connecting rooms available
  • Window screens
Breakfast
  • 4 restaurants
  • 24-hour room service
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 390 for adults and MXN 195 for children
  • Minibar
  • Dining table
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
Accessibility
  • Elevator
  • Elevator door width (inches): 36
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Sailing
  • Golfing
  • Scuba diving
  • Snorkeling
  • Fishing
  • Parasailing
  • Boat tours
  • Windsurfing
  • Health club
  • Beach volleyball
  • Hot tub
  • Outdoor pool
  • Sauna
  • Children's pool
  • Steam room
  • Shopping
  • Playground
  • Full-service spa
  • Yoga classes
Entertainment
  • 42-inch LED TV
  • Cable channels
General
  • Meeting rooms - 5
  • Elevator
  • Gift shop/newsstand
  • ATM/banking services
  • Banquet hall
  • Water dispenser
  • Spanish
  • English
  • Comprehensive recycling policy
  • At least 80% organic food
  • Beach towels
  • Local culture & ecosystem education
  • No plastic soda bottles
  • Reusable tableware only
  • Vegetarian dining options
  • Smoke-free property
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Vegan dining options
  • At least 80% of food locally-sourced
  • TV in lobby
  • Water dispenser
  • Reusable cups only
  • No plastic drinking straws
Guest Services
  • Soundproofed rooms
  • Children's books
  • Children's toys
  • Laundry facilities
  • In-room child care (surcharge)
  • Outdoor pool
  • Free children's club
  • Children's pool
  • Playground
  • Snack bar/deli
  • Babysitting (surcharge)
  • Dining table
  • Wedding services
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Dry cleaning service
  • 24-hour front desk
  • Multilingual staff
  • Hair salon
  • Tour/ticket assistance
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beach umbrellas
  • Pool sun loungers
  • Beachfront location
  • Vegetable garden
  • Garden
Spa
  • Manicures and pedicures
  • Aromatherapy
  • Spa open daily
  • Massage/treatment rooms
  • Body wraps
  • Body scrubs
  • Facials
  • 2 treatment rooms
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Fee for buffet breakfast: approximately mxn 390 for adults and mxn 195 for children late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Yves
Jul 28, 2025 10:33:30 AM
Review Score:   10
Summary: Great value - best bang for your buck and perfect location to tourist zone and Cancun proper. Needs a remodel at some point and add more activities and really needs a major restaurant boost internally. Nonetheless, it’s a great place to be and family friendly.
See All Reviews

Room Arrangement

Room Info Facilities
Romantic Room, 1 King Bed, Balcony, Oceanfront
Room Size: 366 square feet m2
1 King Bed
Romantic Room, 1 King Bed, Balcony, Oceanfront

General

Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 366, Wheelchair accessible, Square meters - 34, Number of bathrooms - 1, Ping - 10.29, Balcony or patio, No rollaway/extra beds, Slippers, Free bottled water, No cribs (infant beds), Club level room, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Standard Room, 2 Double Beds, City View
Room Size: 344 square feet m2
2 Double Beds
Standard Room, 2 Double Beds, City View

General

Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 32, Rollaway/extra beds (free), Ping - 9.67, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed, City View
Room Size: 344 square feet m2
1 King Bed
Standard Room, 1 King Bed, City View

General

Square meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 344, Ping - 9.67, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Club Room, 2 Double Beds, Balcony, Ocean View
Room Size: 366 square feet m2
2 Double Beds
Club Room, 2 Double Beds, Balcony, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 366, Wheelchair accessible, Extra bed count 1, Square meters - 34, Free cribs/infant beds, Ping - 10.29, Balcony or patio, Rollaway/extra beds (free), Slippers, Free bottled water, Club level room, Balcony, Ocean view, Bed count minimum 2, Bed count maximum 2
Club Room, 1 King Bed, Balcony, Ocean View
Room Size: 366 square feet m2
1 King Bed
Club Room, 1 King Bed, Balcony, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 366, Wheelchair accessible, Square meters - 34, Free cribs/infant beds, Ping - 10.29, Balcony or patio, No rollaway/extra beds, Slippers, Free bottled water, Club level room, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Family Studio, 1 King Bed with Sofa bed, Ocean View
Room Size: 431 square feet m2
2 King Bed and Double Sofa Bed
Family Studio, 1 King Bed with Sofa bed, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Microwave, Room and bed type depend on availability check-in, Sofa bed, Wheelchair accessible, Extra bed count 1, Square feet - 431, Free cribs/infant beds, Square meters - 40, No rollaway/extra beds, Slippers, Free bottled water, Ping - 12.11, Club level room, Refrigerator, Ocean view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Deluxe Room, 2 Double Beds, Balcony, Ocean View
Room Size: 344 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Balcony, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 344, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Square meters - 32, Balcony or patio, Rollaway/extra beds (free), Balcony, Ping - 9.67, Ocean view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Balcony, Ocean View
Room Size: 344 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Balcony, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 344, Wheelchair accessible, Free cribs/infant beds, Ping - 10, Square meters - 32, No rollaway/extra beds, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this Krystal Cancun pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Krystal Cancun have a swimming pool?

Yes, this Krystal Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Krystal Cancun?

Best-rates for the Krystal Cancun starts from $160 per night with includes Internet, Parking, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Spa, Guest Services, Child Friendly, Laundry, Air Conditioner, Pool, Accessibility, Fireplace/Heating, Bar, Breakfast, Hot Tub, Kitchen, View, Sports/Activities, Bedding/Linens, TV, Ocean View, Security/Safety, Business Services, Restaurant with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Krystal Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Krystal Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Krystal Cancun is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Krystal Cancun?

Based on the information reported by the owner or manager, the Krystal Cancun indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Krystal Cancun?

Based on the information reported by the owner or manager, details for the cancellation policy for the Krystal Cancun are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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