Holiday Inn Knoxville N - Merchant Drive by IHG | Hotel in Knoxville

| 8.1 (374 Reviews) |   Pet Friendly  10 Bathrooms  28 Guests
Knoxville Hotel | Holiday Inn Knoxville N - Merchant Drive by IHG

Hotel in Knoxville

Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball, football, track, basketball, swimming, rowing and other sports teams. This Knoxville, TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium, home of the Tennessee Volunteers football team, and the Women's Basketball Hall of Fame. The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel. More than 50 restaurants and cocktail lounges are located in the surrounding area.Popular area attractions include Dollywood amusement park, Gatlinburg, Great Smoky Mountains and American Museum of Science & Energy. Superior hotel features and amenities include free high-speed Internet access and free local calls. All rooms include spacious work areas and telephones with voice mail. This Knoxville, TN hotel also provides business travelers with access to copy and fax services, a business center and meeting space that accommodates most events and business functions. All rooms feature microwaves, refrigerators and coffee-machines. All rooms are nonsmoking. This is a pet-friendly hotel; a stay fee is required.

Holiday Inn Knoxville N - Merchant Drive by IHG is located in Knoxville.

This 50 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Restaurant, Breakfast, and several others. This is a 3 star rated property and has over 374 reviews with the average score of 8.1 . Coming to Knoxville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 50 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Knoxville. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Knoxville N - Merchant Drive by IHG in Knoxville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Knoxville N - Merchant Drive by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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5634 Merchants Center Boulevard, Knoxville, 37912, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Wine/Champagne
  • Fruit
  • Breakfast in the room
  • Kids' meals
  • Bar
  • Snack bar
Parking
  • Free parking
  • Parking on site
  • Parking
  • Accessible parking
Activities
  • Happy hour
  • Spa lounge/Relaxation area
  • Fitness
  • Fitness center
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Adults only
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Heating
  • Pet friendly
  • Convenience store on site
Guest Services
  • Vending machine (snacks)
  • Daily housekeeping
  • Fax/Photocopying
  • Laundry
  • Shared lounge/TV area
  • 24-hour front desk
  • Business center
  • Meeting/Banquet facilities
  • Room service
  • Vending machine (drinks)
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Outdoor pool (seasonal)
Security/Safety
  • Key card access
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Shallow end
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Special conditions
Pet Policy
Pets are allowed and charges may apply.
You must show a valid photo id and credit card upon check-in, up to 4 children, 11 years or younger, can eat for free at the onsite restaurant.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.08
Location:
8.66
Staff:
8.8
Facilities:
8.74
Comfort:
8.8
Cleanliness:
8.93
Nakesha
Aug 28, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: business
Positive: Didn’t eat the breakfast
Negative: The location of the hotel is sketchy
See All Reviews

Room Arrangement

Room Info Facilities
Premium King Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Interconnecting room(s) available, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 31 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Interconnecting room(s) available, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Deluxe Twin Room - Hearing Accessible
Room Type: Twin
Room Size: 31 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels

Accessibility

Hearing accessible
Standard Room
Room Type: Double
Room Size: 31 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels
King Room - Hearing Accessible - Non-Smoking
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
King Room - Hearing Accessible - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Accessibility

Roll-in shower, Hearing accessible

Pool and Spa

Pool towels
Standard King Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels
King Room - Disability Access
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Lower sink, Adapted bath, Toilet with grab rails

Pool and Spa

Pool towels

Room Amenities

Feather pillow
King Room - Disability Access
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Lower sink, Adapted bath, Toilet with grab rails

Pool and Spa

Pool towels

Room Amenities

Feather pillow
Standard King Room - Accessible
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Pool and Spa

Pool towels

Room Amenities

Feather pillow

Accessibility

Hearing accessible
Standard Queen Room with Two Queen Beds and Tub - Accessible
Room Type: Suite
Room Size: 8 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Pool and Spa

Pool towels

Room Amenities

Feather pillow

FAQ's

Is this Knoxville hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Knoxville hotel?

Check-in time for Knoxville hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Knoxville hotel have a swimming pool?

Yes, this Knoxville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Knoxville hotel?

Best-rates for the Knoxville hotel starts from $116 per night with includes Balcony/Terrace, Security/Safety, Bar, Air Conditioner, Parking, Wheelchair Accessible, Wellness Facilities, Entertainment, Laundry, Spa, Restaurant, Breakfast, Internet, Pool, Accessibility, Business Services, Fireplace/Heating, Guest Services, Child Friendly, Pet Friendly, TV with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Knoxville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Knoxville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Knoxville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Knoxville hotel?

Based on the information reported by the owner or manager, the Knoxville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Knoxville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Knoxville hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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