Crowne Plaza Knoxville Downtown University by IHG | Hotel in Knoxville

| 9.0 (538 Reviews) |   Pet Friendly  10 Bathrooms  32 Guests
Old City Hotel | Crowne Plaza Knoxville Downtown University by IHG

Hotel in Old City, Knoxville

A 10-minute walk from the University of Tennessee and the Knoxville Convention Center, this hotel features an on-site bar, indoor pool, and free in-room Wi-Fi. The rooms at the Knoxville Crowne Plaza Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided. The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available. Mahogany's restaurant is open for breakfast.The Library, a pub-style bar, is open in the evenings and has a full-service bar. The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away. Swimming pool #1 closed from Monday, 28 October 2024, until 30 October 2024.

Crowne Plaza Knoxville Downtown University by IHG is located in Knoxville.

This 155 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Bar, Entertainment, and several others. This is a 4 star rated property and has over 538 reviews with the average score of 9 . Coming to Knoxville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 155 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Knoxville. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza Knoxville Downtown University by IHG in Knoxville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza Knoxville Downtown University by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
401 West Summit Hill Drive, Knoxville, TN 37902, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Kids' meals
  • Bar
  • Wine/Champagne
  • Breakfast in the room
Parking
  • Electric vehicle charging station
  • Parking garage
  • Parking on site
  • Accessible parking
  • Parking
Accessibility
  • Raised toilet
  • Wheelchair accessible
  • Auditory guidance
  • Toilet with grab rails
Activities
  • Fitness
  • Fitness center
  • Indoor pool (year-round)
  • Indoor pool
General
  • Smoke-free property
  • Heating
  • Wifi in all areas
  • Facilities for disabled guests
  • Hypoallergenic room available
  • Non-smoking rooms
  • Elevator
  • Safe
  • Air conditioning
  • Pet friendly
Guest Services
  • Room service
  • Vending machine (drinks)
  • Daily housekeeping
  • Baggage storage
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Vending machine (snacks)
  • Pet bowls
  • Business center
  • ATM on site
  • 24-hour front desk
  • Dry cleaning
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
Spa
  • Heated pool
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Special conditions
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.16
Location:
9.33
Staff:
9.32
Facilities:
8.95
Comfort:
9.16
Cleanliness:
9.15
WILLIAM
Sep 7, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Very convenient to downtown and University of Tennessee. Nice to have a lounge but no tap beer. Older hotel but clean.
Negative: Hated, hated, hated the parking garage. Dark and way too tight of an entrance / exit for a full size SUV. Curbed a wheel as couldn’t see the painted curb as the yellow caution paint had wore off. You have to scan your room card to leave, but not to enter, which doesn’t make sense to me. Garage reeked of pot so much one day that I had to air out my car.
Summary: Overall, not a bad place to stay downtown Knoxville.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Type: Double
Room Size: 28 m2
1 Full bed(s) Bed
Standard Room

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Bathtub or shower, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Shampoo, Toilet, Towels/Sheets (extra fee), Conditioner

General

Heating, Trash cans, Hypoallergenic, Carpeted, Key card access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Heated pool, Pool cover, Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room with Sofa Bed - Non-Smoking
Room Type: Double
Room Size: 28 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Standard Queen Room with Sofa Bed - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Body soap, Bathtub or shower, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Towels/Sheets (extra fee), Conditioner

General

Heating, Interconnecting room(s) available, Trash cans, Hypoallergenic, Carpeted, Key card access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Sofa

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Clothes rack, Non-feather pillow

Pool and Spa

Heated pool, Pool cover, Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Body soap, Bathtub or shower, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Towels/Sheets (extra fee), Conditioner

General

Heating, Interconnecting room(s) available, Trash cans, Hypoallergenic, Carpeted, Key card access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Desk

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Heated pool, Pool cover, Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Premium King Room - Top Floor
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Premium King Room - Top Floor

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Towels/Sheets (extra fee), Conditioner

General

Heating, Trash cans, Hypoallergenic, Carpeted, Key card access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Desk

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Heated pool, Pool cover, Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking
Room Type: Twin
Room Size: 28 m2
2 Full bed(s) Bed
Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Body soap, Bathtub or shower, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Towels/Sheets (extra fee), Conditioner

General

Heating, Trash cans, Hypoallergenic, Carpeted, Key card access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Raised toilet, Adapted bath, Upper floors accessible by elevator, Roll-in shower, Toilet with grab rails, Entire unit wheelchair accessible, Hearing accessible, Shower chair, Accessible by elevator, Lower sink

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Heated pool, Pool cover, Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
King Room with Mobility Accessible Tub and Roll-In Shower
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
King Room with Mobility Accessible Tub and Roll-In Shower

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Body soap, Bathtub or shower, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Towels/Sheets (extra fee), Conditioner

General

Heating, Trash cans, Hypoallergenic, Carpeted, Key card access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Desk

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Raised toilet, Adapted bath, Upper floors accessible by elevator, Roll-in shower, Toilet with grab rails, Entire unit wheelchair accessible, Hearing accessible, Shower chair, Accessible by elevator, Lower sink

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Heated pool, Pool cover, Pool towels

Physical distancing

Single-room AC for guest accommodation
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 28 m2
2 Queen bed(s) Bed
Standard Room with Two Queen Beds

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Body soap, Bathtub or shower, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Towels/Sheets (extra fee), Conditioner

General

Heating, Interconnecting room(s) available, Trash cans, Hypoallergenic, Carpeted, Hardwood or parquet floors, Key card access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Heated pool, Pool cover, Pool towels

Physical distancing

Single-room AC for guest accommodation
Double Room with Two Double Beds - Disability Access
Room Type: Double
Room Size: 28 m2
2 Full bed(s) Bed
Double Room with Two Double Beds - Disability Access

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Body soap, Bathtub or shower, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Towels/Sheets (extra fee), Conditioner

General

Heating, Trash cans, Hypoallergenic, Carpeted, Key card access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Raised toilet, Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Hearing accessible, Shower chair, Accessible by elevator, Lower sink

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Heated pool, Pool cover, Pool towels

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Suite
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed
1 Sofa bed Bed
One-Bedroom Suite

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Body soap, Bathtub or shower, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Towels/Sheets (extra fee), Conditioner

General

Heating, Trash cans, Hypoallergenic, Carpeted, Key card access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Sitting area, Desk

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Clothes rack, Non-feather pillow

Pool and Spa

Heated pool, Pool cover, Pool towels

Physical distancing

Single-room AC for guest accommodation
Suite
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Body soap, Bathtub or shower, Additional bathroom, Toilet paper, Shower, Shower cap, Hairdryer, Towels, Free toiletries, Private bathroom, Guest bathroom, Walk-in shower, Toilet, Towels/Sheets (extra fee), Conditioner

General

Heating, Trash cans, Hypoallergenic, Carpeted, Key card access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

Radio, Flat-screen TV, Satellite channels, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Microwave

Living Area

Sitting area, Desk

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Clothes rack, Non-feather pillow

Pool and Spa

Heated pool, Pool cover, Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Old City hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Old City hotel?

Check-in time for Old City hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Old City hotel have a swimming pool?

Yes, this Old City hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Old City hotel?

Best-rates for the Old City hotel starts from $145 per night with includes Bar, Entertainment, Child Friendly, Laundry, Air Conditioner, View, Wheelchair Accessible, Ocean View, Restaurant, Breakfast, Pet Friendly, Pool, Fireplace/Heating, Guest Services, Business Services, Wellness Facilities, Private Pool, Accessibility, Security/Safety, EV Charge Station, Internet, Parking, Oceanfront with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Old City hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Old City hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Old City hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Old City hotel?

Based on the information reported by the owner or manager, the Old City hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Old City hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Old City hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
GB £107
You will be redirected to  
Hot Deal - It has been viewed 171 times today
Not the right fit? Check out our other properties in Old City
|
10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Accessibility
10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Accessibility
|
8.7 (3 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Security/Safety
8.2 (5 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Accessibility
|
3.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Security/Safety
|
1.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Security/Safety
|
New
Apartment
  • Air Conditioner
  • Security/Safety
  • Sports/Activities