Finest Playa Mujeres by The Excellence Collection - All Inclusive | Resort in Punta Sam

| 9.0 (1361 Reviews) |  1 Bathroom
Playa Mujeres Resort | Finest Playa Mujeres by The Excellence Collection - All Inclusive

Resort in Playa Mujeres, Punta Sam

Luxury property on the beach, with 10 outdoor pools
Catch some rays on Finest Playa Mujeres by The Excellence Collection - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Vialidad Paseo Mujeres Mz 1, Punta Sam, 77400, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Hot Tub
Internet
Kitchen

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Jetted bathtub
  • Toothbrush and toothpaste
  • Bathrobes
  • Designer toiletries
Bedroom
  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Bed sheets
  • Laptop-compatible safe
  • Phone
  • Desk
  • LED light bulbs
  • Recycling
  • Energy-saving switches
  • Separate sitting area
  • Slippers
  • Composting
  • Water-efficient toilets only
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Free international calls
  • Water-efficient showers only
Breakfast
  • 24-hour room service
  • 2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
  • Coffee/tea in common area(s)
  • 12 restaurants and 1 coffee shop/cafe
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
Parking
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Extended parking on site
  • Free valet parking on site
  • Free self parking on site
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator door width (inches): 35
Activities
  • Adjacent to a golf course
  • Ziplining
  • Ecotours
  • Theme parks
  • Outlet shopping
  • Health/beauty spa
  • Golf driving range
  • Beach volleyball
  • Yoga classes
  • Fishing
  • Playground
  • Children's pool
  • Pilates classes
  • Hot tub
  • Tennis
  • Shopping
  • Kayaking
  • Outdoor tennis court
  • 10 outdoor pools
  • Fitness classes
  • Boat tours
  • Motor boating
  • Sailing
  • Wine tasting room
  • Free water park access
  • Volleyball
  • Scuba diving
  • Snorkeling
  • Steam room
  • Full-service spa
  • Motorized watercraft
  • Fitness center
Entertainment
  • Satellite channels
  • Premium channels
  • 46-inch LED TV
General
  • Meeting room
  • Conference center
  • Elevator
  • Gift shop/newsstand
  • ATM/banking services
  • English
  • Spanish
  • Beach towels
  • No plastic drinking straws
  • Romance packages available
  • Vegan dining options
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Vegetarian dining options
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Reusable tableware only
  • Biodegradable drinking straws
Guest Services
  • Free children's club
  • Free water park access
  • 10 outdoor pools
  • Free supervised childcare
  • Snack bar/deli
  • Playground
  • Children's pool
  • Babysitting (surcharge)
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Porter/bellhop
  • Hair salon
  • Tennis lessons
Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Beach umbrellas
  • Beach loungers
  • Private beachfront location
  • Pool umbrellas
  • Vegetable garden
  • Rooftop terrace
  • Furnished balcony or patio
Spa
  • Facials
  • Sauna
  • Thalassotherapy
  • Massage - hot stone
  • Hot tub
  • Outdoor treatment areas
  • Turkish bath/hammam
  • Hydrotherapy
  • 19 treatment rooms
  • Body wraps
  • Massage/treatment rooms
  • Aromatherapy
  • Massage - Swedish
  • Massage - deep-tissue
  • Couples treatment room(s)
  • Detox wraps
  • Manicures and pedicures
  • Steam room
  • Reflexology
  • Body scrubs
  • Body treatments
  • Massage - prenatal
  • Ayurvedic treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Airport shuttle fee: mxn 3904.21 per vehicle (roundtrip, maximum occupancy 2) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges no shows require payment in full, including taxes and service fee. noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

May 23, 2025 01:41:26 AM
Review Score:   10
Summary: Excellent hotel and great for family trips
See All Reviews

Room Arrangement

Room Info Facilities
Finest Club Family Suite
Room Size: 947 square feet m2
4 King Bed, Large Twin Beds and Twin Sofa Bed
Finest Club Family Suite

General

Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, Ping - 26, Square feet - 947, Club level room, Separate bedroom, Bed count maximum 4, Ocean view, Square meters - 88, Free cribs/infant beds
Finest Club Junior Swim-Up Suite
Room Size: 800 square feet m2
1 King Bed
Finest Club Junior Swim-Up Suite

General

Square feet - 800, Number of living rooms 0, Square meters - 74, Ping - 22.48, Number of bedrooms - 1, Club level room, Beach view, Bed count minimum 1, Bed count maximum 1, Private pool, Free cribs/infant beds
Junior Suite Spa Or Pool View
Room Size: 771 square feet m2
2 Double Beds
1 King Bed
Junior Suite Spa Or Pool View

General

Number of living rooms 0, Square meters - 72, Pool view, Number of bedrooms - 0, Ping - 21.67, Room and bed type depend on availability check-in, Wheelchair accessible, Bed count minimum 1, Square feet - 771, Free cribs/infant beds, Bed count maximum 2
Family Suite
Room Size: 947 square feet m2
4 King Bed, Large Twin Beds and Twin Sofa Bed
Family Suite

General

Bed count minimum 4, Number of living rooms 0, Square feet - 947, Number of bedrooms - 2, Garden view, Separate bedroom, Bed count maximum 4, Square meters - 88, Free cribs/infant beds, Ping - 26.61
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW
Room Size: m2
2 Double Beds
1 King Bed
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

General

Number of living rooms 0, Number of bedrooms - 1, Sea view, Extra bed count 0, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Room Size: m2
1 King Bed
FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Sea view, Bed count minimum 1, Bed count maximum 1
FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Room Size: m2
1 King Bed
FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Ocean view, Bed count maximum 1, Free cribs/infant beds
Junior Swim-Up Suite
Room Size: 943 square feet m2
1 King Bed
Junior Swim-Up Suite

General

Square feet - 943, Number of living rooms 0, Pool view, Number of bedrooms - 1, Ping - 26.5, Bed count minimum 1, Bed count maximum 1, Square meters - 88, Free cribs/infant beds
Excellence Club Junior Suite Pool View
Room Size: 755 square feet m2
1 King Bed
Excellence Club Junior Suite Pool View

General

Square feet - 755, Ping - 21.22, Number of living rooms 0, Pool view, Square meters - 70, No cribs (infant beds), Number of bedrooms - 1, Club level room, Bed count minimum 1, Bed count maximum 1
Two-Story Rooftop Terrace Suite with Plunge Pool
Room Size: 1600 square feet m2
1 King Bed
Two-Story Rooftop Terrace Suite with Plunge Pool

General

Number of living rooms 0, Ping - 44.97, Pool view, Number of bedrooms - 1, Square feet - 1600, Square meters - 149, Terrace, Private plunge pool, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Finest Club Junior Suite Pool View
Room Size: 775 square feet m2
1 King Bed
2 Double Beds
Finest Club Junior Suite Pool View

General

Number of living rooms 0, Square feet - 775, Square meters - 72, Pool view, Number of bedrooms - 1, Ping - 21.78, Club level room, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool
Room Size: 1550 square feet m2
1 King Bed
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

General

Number of living rooms 0, Square feet - 1550, Number of bedrooms - 0, Ping - 43.36, Club level room, Private plunge pool, Bed count minimum 1, Square meters - 144, Ocean view, Bed count maximum 1, Free cribs/infant beds
Pool Family Suite
Room Size: 1701 square feet m2
3 King Bed and Twin Beds
Pool Family Suite

General

Number of living rooms 0, Pool view, Ping - 47.80, Number of bedrooms - 2, Square feet - 1701, Square meters - 158, Separate bedroom, Bed count maximum 3, Private pool, Free cribs/infant beds, Bed count minimum 3
Excellence Club Junior Suite Ocean View
Room Size: 775 square feet m2
1 King Bed
Excellence Club Junior Suite Ocean View

General

Number of living rooms 0, Square feet - 775, Square meters - 72, Number of bedrooms - 0, No cribs (infant beds), Ping - 21.78, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW
Room Size: m2
1 King Bed
2 Double Beds
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW
Room Size: m2
1 King Bed
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Sea view, Bed count minimum 1, Bed count maximum 1
Finest Club Junior Suite Ocean View
Room Size: 775 square feet m2
2 Double Beds
1 King Bed
Finest Club Junior Suite Ocean View

General

Number of living rooms 0, Square feet - 775, Square meters - 72, Number of bedrooms - 1, Ping - 21.78, Club level room, Bed count minimum 1, Ocean view, Free cribs/infant beds, Bed count maximum 2
Junior Suite With Private Pool
Room Size: 1550 square feet m2
1 King Bed
Junior Suite With Private Pool

General

Number of living rooms 0, Square feet - 1550, Pool view, Number of bedrooms - 0, Ping - 43.36, Bed count minimum 1, Square meters - 144, Bed count maximum 1, Private pool, Free cribs/infant beds
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool
Room Size: 1600 square feet m2
1 King Bed
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

General

Number of living rooms 0, Ping - 44.97, Number of bedrooms - 0, No cribs (infant beds), Square feet - 1600, Square meters - 149, Terrace, Club level room, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Room Size: m2
1 King Bed
FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Excellence Club Junior Swim-up Suite
Room Size: 775 square feet m2
1 King Bed
Excellence Club Junior Swim-up Suite

General

Number of living rooms 0, Square feet - 775, Square meters - 72, No cribs (infant beds), Number of bedrooms - 1, Ping - 21.78, Club level room, Beach view, Bed count minimum 1, Bed count maximum 1, Private pool

FAQ's

Is this Playa Mujeres resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Mujeres resort have a swimming pool?

Yes, this Playa Mujeres resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Mujeres resort?

Best-rates for the Playa Mujeres resort starts from $444 per night with includes View, Wheelchair Accessible, Balcony/Terrace, Restaurant, Bar, Accessibility, Bedding/Linens, Wellness Facilities, Toiletries, Hot Tub, Kitchen, Business Services, Spa, Guest Services, Child Friendly, Designated Smoking Area, TV, Ocean View, Sports/Activities, Internet, Air Conditioner, Parking, Pool with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playa Mujeres resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Mujeres resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Mujeres resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Mujeres resort?

Based on the information reported by the owner or manager, the Playa Mujeres resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Mujeres resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playa Mujeres resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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