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Excellence Playa Mujeres - Adults Only All Inclusive | Resort in Punta Sam

| 9.2 (1255 Reviews) |  1 Bathroom
Playa Mujeres Resort | Excellence Playa Mujeres - Adults Only All Inclusive

Resort in Playa Mujeres, Punta Sam

Adults-only beachfront property with 7 outdoor pools
Catch some rays on Excellence Playa Mujeres - Adults Only All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Excellence Playa Mujeres - Adults Only All Inclusive offers 450 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


A private beach and an outdoor tennis court are featured at the property. 7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Prolongacion Bonampak S/N Mz 1 Lt 10, Punta Sam, 77400, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: mxn 3904.21 per vehicle (roundtrip, maximum occupancy 2) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges no shows require payment in full, including taxes and service fee. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Jonathan
Apr 15, 2025 04:30:39 AM
Review Score:   6
Summary: There about 10 people that slip during our stay and nothing was addressed. Also not enough chairs for the guests we had to sit on regular chairs also when we got a chairs we went for 45 minutes and you have your police chairs taking away our chairs it was really frustrating. You ask for a martini and it’s serve in a regular glasses because martini glasses not available that is totally unacceptable the staff do there best
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FAQ's

Is this Playa Mujeres resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Mujeres resort have a swimming pool?

Yes, this Playa Mujeres resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Mujeres resort?

Best-rates for the Playa Mujeres resort starts from $528 per night with includes Toiletries, Guest Services, Air Conditioner, Pool, Spa, Entertainment, Hot Tub, Laundry, Designated Smoking Area, TV, Balcony/Terrace, Accessibility, Bedding/Linens, Wellness Facilities, Bar, Wheelchair Accessible, Sports/Activities, Restaurant, Barbecue/Outdoor Cooking, Internet, Kitchen, Parking with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playa Mujeres resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Mujeres resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Mujeres resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Mujeres resort?

Based on the information reported by the owner or manager, the Playa Mujeres resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Mujeres resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playa Mujeres resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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