Wyndham Tulum | Hotel in Tulum

| 8.8 (162 Reviews) |  1 Bathroom
Playa Paraiso Hotel | Wyndham Tulum

Hotel in Playa Paraiso, Tulum

Luxury hotel with 2 outdoor pools, steps from Jaguar Park
2 outdoor pools, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Change of towels is available on request.
Wyndham Tulum offers 287 accommodations with espresso makers and safes. Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Region 011 Manzana 001, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Hair dryer
  • Shower
  • Rainfall showerhead
  • Toilet paper
  • Soap
  • Towels
  • Shampoo
  • Eco-friendly toiletries
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Energy-saving switches
  • Safe
  • Phone
  • Recycling
  • Bulk dispenser for toiletries
  • Turndown service
  • Connecting rooms available
  • Desk chair
  • LED light bulbs
  • Desk
  • In-room massage
Breakfast
  • 1 restaurant
  • Room service available
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 449 for adults and MXN 220 for children
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Champagne service
  • Espresso maker
  • Free bottled water
Parking
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Free secured, covered self parking on site
  • Height restrictions apply for onsite parking
Accessibility
  • Wheelchair-accessible parking
  • Front entrance ramp
  • Elevator
  • Stair-free path to entrance
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk height (inches): 43
  • Elevator door width (inches): 31
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Magnifying mirror
  • Wheelchair-accessible concierge desk
  • Smooth flooring in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
Activities
  • Scooter/moped rentals
  • Health/beauty spa
  • Beach club (surcharge)
  • Swimming
  • Beach access
  • Windsurfing
  • Scuba diving
  • Motor boating
  • Bicycle rentals
  • Kayaking
  • Jet skiing
  • Outlet shopping
  • Parasailing
  • Ziplining
  • Water skiing
  • Hiking/biking trails
  • Sailing
  • Snorkeling
  • Ecotours
  • Boat tours
  • Outdoor padel court
  • 2 outdoor pools
  • Bike parking
  • Children's pool
  • Fitness center
  • Spa services
Entertainment
  • Smart TV
  • Digital channels
General
  • 24-hour business center
  • Computer station
  • ATM/banking services
  • Elevator
  • Grocery/convenience store
  • English
  • Spanish
  • Comprehensive food waste policy
  • Vegan dining options
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
Guest Services
  • Children's pool
  • 2 outdoor pools
  • Free cribs/infant beds
  • Grocery/convenience store
  • Tour/ticket assistance
  • Porter/bellhop
  • Concierge services
  • Luggage storage
  • Change of towels (on request)
  • Turndown service
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Multilingual staff
  • Daily housekeeping
  • Wedding services
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Nature reserve
  • Pool umbrellas
  • Outdoor furniture
  • Garden
  • Pool sun loungers
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free, per registered adult, when using existing bedding. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 449 for adults and mxn 220 for children early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds property registration number 0123009d8cf5e special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Tandeleya
Jan 6, 2026 02:55:10 AM
Review Score:   6
Summary: When we did the check in none of the VIP services were given. We ask for the sparkling wine and the lady said she thought they did not have any, but did not even checked. We then asked for a late check out and she said they were unable to do that. In the morning we decided to see if we stayed longer and Hotels.com showed many available rooms. I believe the person at the reception did not want to be bother with getting the wine and giving us the late checkout. Once we saw they just did not honor the service we decided not to book there again.
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Penthouse, 2 Double Beds, Non Smoking
Room Size: 296 square feet m2
2 Double Beds
Standard Penthouse, 2 Double Beds, Non Smoking

General

Ping - 8, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 296, Garden view, Balcony, Location - top floor, Private plunge pool, Square meters - 27.50, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking
Room Size: 296 square feet m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking

General

Ping - 8, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 296, Garden view, Balcony, Square meters - 27.50, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms, Non Smoking, Pool View
Room Size: 802 square feet m2
3 King Bed and Double Beds
Suite, 2 Bedrooms, Non Smoking, Pool View

General

Number of bedrooms - 2, Square feet - 802, Full-sized refrigerator/freezer, Microwave, Ping - 23, Sofa bed, Square meters - 74.5, Wheelchair accessible, Blender, Number of living rooms 1, Extra bed count 2, Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Kitchen, Pool view, Separate sitting area, Freezer, Balcony, Bed count maximum 3, Bed count minimum 3
Standard Room, 2 Double Beds, Non Smoking
Room Size: 296 square feet m2
2 Double Beds
Standard Room, 2 Double Beds, Non Smoking

General

Ping - 8, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 296, Garden view, Balcony, Square meters - 27.50, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Club Room, 1 King Bed, Non Smoking (Standard)
Room Size: 506 square feet m2
1 King Bed
Club Room, 1 King Bed, Non Smoking (Standard)

General

Square feet - 506, Patio, Number of bedrooms - 1, Yard, Ping - 14, Square meters - 47, Wheelchair accessible, Private bathroom, Location - ground floor, No rollaway/extra beds, Fence around yard, Garden view, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Club Suite, 2 Double Beds, Non Smoking
Room Size: 506 square feet m2
2 Double Beds
Club Suite, 2 Double Beds, Non Smoking

General

Square feet - 506, Patio, Number of bedrooms - 1, Yard, Full-sized refrigerator/freezer, Square meters - 47, Blender, Extra bed count 2, Kitchen, Fence around yard, Garden view, Private plunge pool, Bed count minimum 2, Microwave, Sofa bed, Ping - 14, Wheelchair accessible, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Location - ground floor, Separate sitting area, Freezer, Bed count maximum 2
Suite, 2 Double Beds, Non Smoking
Room Size: 291 square feet m2
2 Double Beds
Suite, 2 Double Beds, Non Smoking

General

Ping - 8, Number of bedrooms - 1, Full-sized refrigerator/freezer, Microwave, Square meters - 27, Sofa bed, Wheelchair accessible, Blender, Number of living rooms 1, Extra bed count 2, Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Kitchen, Square feet - 291, Garden view, Separate sitting area, Freezer, Balcony, Bed count minimum 2, Bed count maximum 2
Club Room, 2 Double Beds, Non Smoking (Standard)
Room Size: 506 square feet m2
2 Double Beds
Club Room, 2 Double Beds, Non Smoking (Standard)

General

Square feet - 506, Patio, Number of bedrooms - 1, Yard, Ping - 14, Square meters - 47, Wheelchair accessible, Private bathroom, Location - ground floor, No rollaway/extra beds, Fence around yard, Garden view, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Standard Penthouse, 1 King Bed, Non Smoking
Room Size: 296 square feet m2
1 King Bed
Standard Penthouse, 1 King Bed, Non Smoking

General

Ping - 8, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 296, Garden view, Balcony, Location - top floor, Private plunge pool, Square meters - 27.50, Bed count minimum 1, Bed count maximum 1
Club Suite, 1 King Bed with Sofa bed, Non Smoking
Room Size: 506 square feet m2
2 King Bed and Double Sofa Bed
Club Suite, 1 King Bed with Sofa bed, Non Smoking

General

Square feet - 506, Patio, Number of bedrooms - 1, Yard, Full-sized refrigerator/freezer, Square meters - 47, Blender, Extra bed count 2, Kitchen, Fence around yard, Garden view, Private plunge pool, Bed count minimum 2, Microwave, Sofa bed, Ping - 14, Wheelchair accessible, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Location - ground floor, Separate sitting area, Freezer, Bed count maximum 2
Suite, 1 King Bed, Non Smoking
Room Size: 296 square feet m2
1 King Bed
Suite, 1 King Bed, Non Smoking

General

Ping - 8, Number of bedrooms - 1, Square feet - 296, Full-sized refrigerator/freezer, Microwave, Sofa bed, Square meters - 27.50, Wheelchair accessible, Blender, Number of living rooms 1, Extra bed count 2, Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Kitchen, Garden view, Separate sitting area, Freezer, Balcony, Bed count minimum 1, Bed count maximum 1
Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking
Room Size: 506 square feet m2
2 King Bed and Double Sofa Bed
Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

General

Square feet - 506, Number of bedrooms - 1, Full-sized refrigerator/freezer, Microwave, Sofa bed, Ping - 14, Location - top floor, Square meters - 47, Blender, Number of living rooms 1, Extra bed count 2, Cookware, dishware, and utensils, Private bathroom, Rollaway/extra beds (free), Kitchen, Garden view, Separate sitting area, Freezer, Balcony, Private plunge pool, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Wyndham Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Wyndham Tulum have a swimming pool?

Yes, this Wyndham Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Wyndham Tulum?

Best-rates for the Wyndham Tulum starts from $92 per night with includes Spa, Restaurant, Bar, Breakfast, Pool, Security/Safety, Guest Services, Internet, Kitchen, Parking, Balcony/Terrace, Bedding/Linens, Child Friendly, Business Services, Sports/Activities, Air Conditioner, Wheelchair Accessible, Accessibility, Wellness Facilities with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Wyndham Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Wyndham Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Wyndham Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Wyndham Tulum?

Based on the information reported by the owner or manager, the Wyndham Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Wyndham Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Wyndham Tulum are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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