West Refugio | Hotel in San Juan del Río

9.5 (124 Reviews) |   Pet Friendly  3 Bathrooms  6 Guests
San Juan del Rio Hotel | West Refugio

Hotel in San Juan del Rio, San Juan del Río

Comfortable Accommodations

West Refugio in San Juan del Río offers family rooms with private bathrooms, kitchenettes, and pool views. Each room includes a dining area, kitchenware, and free toiletries.

Exceptional Facilities

Guests enjoy a year-round outdoor swimming pool, free WiFi, and an outdoor seating area. Additional amenities include a coffee shop, shared kitchen, and daily housekeeping service.

Convenient Location

Located 27 mi from Querétaro International Airport, the hotel provides paid on-site private parking. Guests appreciate the convenient location and the well-equipped kitchen.

West Refugio is located in San Juan del Río.

This 3 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Pool, and several others. This is a good star rated property and has over 124 reviews with the average score of 9.5 . Coming to San Juan del Río and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 3 Bedrooms Hotel if you want to learn more about this Hotala.uk place in San Juan del Río. These details are authentic, as they are provided by our partner, booking.com.

This West Refugio in San Juan del Río is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “West Refugio”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Circuito el Molino #53, Col. Centro, San Juan del Río, 76800, Mexico

Amenities

ParkingParking
Pet FriendlyPet Friendly
PoolPool
Designated Smoking AreaDesignated Smoking Area
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
RestaurantRestaurant
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen

Facility Overview

BreakfastBreakfast
  • Coffee house on siteCoffee house on site
KitchenKitchen
  • Shared kitchenShared kitchen
ParkingParking
  • Parking on siteParking on site
  • Private ParkingPrivate Parking
  • ParkingParking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
EntertainmentEntertainment
  • Baby safety gatesBaby safety gates
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Family roomsFamily rooms
  • Wifi in all areasWifi in all areas
  • Non-smoking roomsNon-smoking rooms
  • Pet friendlyPet friendly
  • Designated smoking areaDesignated smoking area
  • Facilities for disabled guestsFacilities for disabled guests
Guest ServicesGuest Services
  • Pet basketPet basket
  • Daily housekeepingDaily housekeeping
  • Private check-in/outPrivate check-in/out
  • Grocery deliveriesGrocery deliveries
  • Pet bowlsPet bowls
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • Outdoor poolOutdoor pool
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • Key accessKey access
  • CCTV in common areasCCTV in common areas
  • Security alarmSecurity alarm
  • Smoke alarmsSmoke alarms
  • CCTV outside propertyCCTV outside property
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Process in place to check health of guestsProcess in place to check health of guests
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
SpaSpa
  • Swimming poolSwimming pool
  • Plunge poolPlunge pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Pet Policy
Pet Policy
Pets are allowed upon request and charges may apply.
Please note we have a private parking but is limited, when booking please ask for your spot first.

Reviews

Value for money:
9.02
Location:
9.2
Staff:
9.44
Facilities:
8.9
Comfort:
8.82
Cleanliness:
9.25
A
Dec 25, 2025 08:00:00 AM
Review Score:   10
Netherlands
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Great people, friendly and helpfull
Summary: I will come back
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 13 m2
2 Twin bed(s) Bed
Double Room

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels

Bathroom

Hairdryer, Shampoo, Towels/sheets (extra fee), Towels, Private bathroom, Free toiletries, Toilet paper, Toilet

General

Fan, Smoke alarm, Hypoallergenic, Pants press, Key access, Iron, Mosquito net, Fire extinguisher, Private entrance

Kitchen

Dining table, Microwave, Cleaning products, Refrigerator, Coffee machine, Kitchenette, Kitchen, Kitchenware

Living Area

Seating area, Dining area

Outdoors

Patio, Outdoor furniture, Outdoor dining area

View

Pool view, Inner courtyard view

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only, Shower chair, Adapted bath

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Shallow end, Plunge pool, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Family Room with Bathroom
Room Type: Family
Room Size: 13 m2
1 Full bed(s) Bed
Family Room with Bathroom

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels

Bathroom

Hairdryer, Shampoo, Towels/sheets (extra fee), Towels, Private bathroom, Free toiletries, Toilet paper, Toilet

General

Fan, Smoke alarm, Hypoallergenic, Pants press, Key access, Iron, Mosquito net, Fire extinguisher, Private entrance

Kitchen

Dining table, Microwave, Cleaning products, Refrigerator, Coffee machine, Kitchenette, Kitchen, Kitchenware

Living Area

Seating area, Dining area

Outdoors

Patio, Outdoor furniture, Outdoor dining area

View

Pool view, Inner courtyard view

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only, Shower chair, Adapted bath

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Shallow end, Plunge pool, Pool towels

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Double Room
Room Type: Double
Room Size: 13 m2
2 Twin bed(s) Bed
Double Room

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels

Bathroom

Hairdryer, Shampoo, Towels/sheets (extra fee), Towels, Private bathroom, Free toiletries, Toilet paper, Toilet

General

Fan, Smoke alarm, Hypoallergenic, Pants press, Key access, Iron, Mosquito net, Fire extinguisher, Private entrance

Kitchen

Dining table, Microwave, Cleaning products, Refrigerator, Coffee machine, Kitchenette, Kitchen, Kitchenware

Living Area

Seating area, Dining area

Outdoors

Patio, Outdoor furniture, Outdoor dining area

View

Pool view, Inner courtyard view

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only, Shower chair, Adapted bath

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Shallow end, Plunge pool, Pool towels

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this West Refugio pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West Refugio? 

Check-in time for West Refugio starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West Refugio have a swimming pool? 

Yes, this West Refugio has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Refugio? 

Best-rates for the West Refugio starts from $59 per night with includes Parking, Pet Friendly, Pool, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Sports/Activities, Restaurant, Guest Services, Entertainment, Child Friendly, Internet, Kitchen with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is West Refugio a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Refugio wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the West Refugio is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Refugio? 

Based on the information reported by the owner or manager, the West Refugio indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Refugio? 

Based on the information reported by the owner or manager, details for the cancellation policy for the West Refugio are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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