Una Vida | Hotel in Tulum

| 9.4 (262 Reviews) |  1 Bathroom
Tulum City Center Hotel | Una Vida

Hotel in Tulum City Center, Tulum

Suburban hotel with a full-service spa and a coffee shop
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Una Vida offers 17 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Av. La Selva entre Kohunlich y Xcaret, Tulum, 77780, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Transportation/Shuttle
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Shampoo
  • Shower
  • Towels
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Hair dryer
Bedroom
  • Down comforter
  • Pillow-top mattress
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Ceiling fan
  • Guidebooks/recommendations
  • In-room massage
  • Window screens
  • Safe
  • Iron/ironing board (on request)
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • 1 bar
  • Continental breakfast available for a fee daily 7:30 AM–11:30 AM: USD 30 for adults and USD 30 for children
  • Champagne service
  • Free bottled water
Parking
  • Beach shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limited onsite parking (max 1 space per unit)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Airport shuttle on request
Accessibility
  • This property does not have elevators
Activities
  • Fishing
  • Scuba diving
  • Snorkeling
  • Full-service spa
  • Outdoor pool
  • Private picnics
General
  • Free newspapers in lobby
  • Front-desk safe
  • Spanish
  • English
  • Romance packages available
  • Designated smoking areas
  • Mosquito nets
Guest Services
  • Snack bar/deli
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Front desk (limited hours)
  • Multilingual staff
  • Water sports equipment
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Terrace
  • Pool umbrellas
  • Garden
  • Balcony or patio
Spa
  • Spa open daily
  • Massages

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 11:00 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome.
Payment Policy
Fee for continental breakfast: approximately usd 30 for adults and usd 30 for children airport shuttle fee: usd 130 per vehicle (one-way, maximum occupancy 5) pet fee: usd 20 per accommodation, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 33 lbs per pet) pets allowed for an extra charge of usd 20 per accommodation, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rob
Apr 1, 2025 05:41:51 AM
Review Score:   8
Summary: Hotel great. Town itself, not so much…
See All Reviews

Room Arrangement

Room Info Facilities
Jungle Studio
Room Size: 538 square feet m2
1 King Bed
Jungle Studio

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, In-room playpen, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Square meters - 50, Ping - 15, Garden view, Bed count minimum 1, Bed count maximum 1
Luxury House
Room Size: 3229 square feet m2
5 King Beds, Large Twin Beds and Double Sofa Bed
Luxury House

General

Netflix, Full-sized refrigerator/freezer, Stovetop, In-room playpen, Blender, Extra bed count 1, Private pool, Separate dining area, Toaster oven, Kitchen, No rollaway/extra beds, Square feet - 3229, Espresso maker, Number of bedrooms - 3, Courtyard view, Ping - 90.75, Pet-friendly room, Bed count minimum 5, Digital TV service, Coffee/tea maker, Microwave, Highchair, Number of bathrooms - 3, Number of living rooms 1, Free cribs/infant beds, Streaming services, Cookware, dishware, and utensils, Private bathroom, Paper towels, Smart TV, Separate sitting area, Bed count maximum 5, Day bed, Oven, Square meters - 300
Premier Room
Room Size: 377 square feet m2
1 King Bed
Premier Room

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1
Tropical Room - Terrace
Room Size: 377 square feet m2
1 King Bed
Tropical Room - Terrace

General

Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Luxury Quadruple Room
Room Size: 700 square feet m2
2 King Bed and Double Sofa Bed
Luxury Quadruple Room

General

Square feet - 700, Number of bedrooms - 0, Stovetop, In-room playpen, Ping - 20, Separate dining area, Toaster oven, Kitchen, No rollaway/extra beds, Espresso maker, Garden view, Bed count minimum 2, Pet-friendly room, Number of living rooms 0, Coffee/tea maker, Separate bedroom, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 65, Cookware, dishware, and utensils, Private bathroom, Paper towels, Separate sitting area, Oven, Refrigerator, Bed count maximum 2

FAQ's

Is this Una Vida pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Una Vida?

Check-in time for Una Vida starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Una Vida have a swimming pool?

Yes, this Una Vida has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Una Vida?

Best-rates for the Una Vida starts from $134 per night with includes View, Ocean View, Transportation/Shuttle, Spa, Internet, Air Conditioner, Pool, Bar, Child Friendly, Designated Smoking Area, Wellness Facilities, Restaurant, Toiletries, Guest Services, Balcony/Terrace, Sports/Activities, Bedding/Linens, Breakfast, Laundry, Parking with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Una Vida a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Una Vida wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Una Vida has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Una Vida?

Based on the information reported by the owner or manager, the Una Vida indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Una Vida?

Based on the information reported by the owner or manager, details for the cancellation policy for the Una Vida are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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