Step Town | Hotel in Kigali

8.7 (124 Reviews) |   Pet Friendly  6 Bathrooms  15 Guests
Kigali Hotel | Step Town

Hotel in Kigali

Located in the hilly suburbs of Kigali, Step Town offers accommodations with panoramic views overlooking the city. The hotel features free WiFi throughout the property and free private parking is available on site. Each room at Step Town is equipped with a fan, telephone and a TV with satellite channels. The private bathrooms are equipped with a bath or shower, and each room features a terrace or patio. Step Town has a restaurant on site, or guests can enjoy a drink on the terrace overlooking Kigali. Special diet menus and room service can also be arranged. Other facilities at the hotel include a 24-hour front desk and luggage storage, and airport shuttles are available at a surcharge. Step Town is within 1.9 mi of the Kigali Genocide Memorial and Kigali International Airport is 6.5 mi away from the property.

Step Town is located in Kigali.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Designated Smoking Area, and several others. This is a good star rated property and has over 124 reviews with the average score of 8.7 . Coming to Kigali and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Kigali. These details are authentic, as they are provided by our partner, booking.com.

This Step Town in Kigali is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Step Town”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Kiyovu-Muhima, KN 1Av, Kigali, Rwanda

Amenities

ParkingParking
Pet FriendlyPet Friendly
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Snack barSnack bar
  • FruitFruit
  • RestaurantRestaurant
  • Special diet meals (on request)Special diet meals (on request)
  • Wine/ChampagneWine/Champagne
  • Kids' mealsKids' meals
  • BarBar
KitchenKitchen
  • Shared kitchenShared kitchen
ParkingParking
  • Accessible parkingAccessible parking
  • Parking garageParking garage
  • Electric vehicle charging stationElectric vehicle charging station
  • Free parkingFree parking
  • Parking on siteParking on site
  • ParkingParking
  • Private ParkingPrivate Parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Horseback ridingHorseback riding
  • Bike toursBike tours
  • CyclingCycling
  • Tour or class about local cultureTour or class about local culture
  • Live sports events (broadcast)Live sports events (broadcast)
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • PlaygroundPlayground
  • FitnessFitness
  • Walking toursWalking tours
  • Temporary art galleriesTemporary art galleries
  • HikingHiking
  • AerobicsAerobics
  • BowlingBowling
  • Fitness centerFitness center
  • Pool tablePool table
  • Tennis equipmentTennis equipment
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Wifi in all areasWifi in all areas
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • Designated smoking areaDesignated smoking area
  • Non-smoking roomsNon-smoking rooms
  • Family roomsFamily rooms
  • Pet friendlyPet friendly
Guest ServicesGuest Services
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • 24-hour front desk24-hour front desk
  • ConciergeConcierge
  • Fax/PhotocopyingFax/Photocopying
  • Room serviceRoom service
  • Babysitting/Child servicesBabysitting/Child services
  • Ironing serviceIroning service
  • Business centerBusiness center
  • Packed lunchesPacked lunches
  • Shared lounge/TV areaShared lounge/TV area
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Pet bowlsPet bowls
  • Currency exchangeCurrency exchange
  • Private check-in/outPrivate check-in/out
  • Tour deskTour desk
  • Airport shuttleAirport shuttle
  • Car rentalCar rental
  • Hair/Beauty salonHair/Beauty salon
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Suit pressSuit press
  • Dry cleaningDry cleaning
  • Grocery deliveriesGrocery deliveries
  • LaundryLaundry
  • Express check-in/outExpress check-in/out
  • Shuttle serviceShuttle service
  • Daily housekeepingDaily housekeeping
  • Baggage storageBaggage storage
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • InternetInternet
  • WifiWifi
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • BBQ facilitiesBBQ facilities
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • CCTV outside propertyCCTV outside property
  • Security alarmSecurity alarm
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Face masks for guests availableFace masks for guests available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are allowed upon request and free.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.81
Location:
8.14
Staff:
9.46
Facilities:
8.06
Comfort:
8.52
Cleanliness:
8.88
Wakawakawaka
Aug 7, 2026 07:00:00 AM
Review Score:   9
Nigeria
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The staff were excellent, especially Jean Paul, Emmanuel and Kevine. Very attentive to our needs in the hotel, and providing guidance for our outings. We felt at home, and have adopted Step Town as our home in Kigali. The hotel itself is a quaint building, with nice balconies for watching the sunrise/sunset, breathtaking views of Kigali. And the meals.... just remembering is making me feel hungry: very good value for money at that.
Negative: As the food is freshly prepared, you need to wait about 30 minutes from when you order. Also, the shortest route to the centre of the CBD which is just about 500m away, involves going through about 200m of dusty road. Alternative routes practically doubled the journey, though they aren't as steep.
Summary: Home away in Kigali
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Bottle of water, Wine or champagne, Minibar

Bathroom

Towels, Toilet, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Hairdryer, Walk-in shower, Additional toilet, Body soap, Toilet paper, Shower, Bath, Private bathroom

General

Mosquito net, Trash cans, Key access, Fan, Iron, Smoke Alarm, Private entrance, Safety deposit box, Tile/Marble floor, Fire extinguisher, Lockers, Ironing facilities

Media & Technology

Satellite channels, Mobile hotspot device, TV, Cable channels, Flat-screen TV, Radio, CD player, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Cleaning products

Living Area

Desk, Seating area

Outdoors

Terrace, Patio, Barbecue

Bedroom

Extra long beds (> 80 inches), Linens, Walk-in closet, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Lower sink, Roll-in shower, Raised toilet

Room amenities

Drying rack for clothing, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Socket near the bed

View

Quiet street view
Triple Room
Room Type: Triple
Room Size: 42 m2
3 Twin bed(s) Bed
Triple Room

Food & Drink

Bottle of water, Wine or champagne, Minibar

Bathroom

Towels, Toilet, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Hairdryer, Walk-in shower, Additional toilet, Body soap, Toilet paper, Shower, Bath, Private bathroom

General

Mosquito net, Trash cans, Key access, Fan, Iron, Smoke Alarm, Private entrance, Safety deposit box, Tile/Marble floor, Fire extinguisher, Lockers, Ironing facilities

Media & Technology

Satellite channels, Mobile hotspot device, TV, Cable channels, Flat-screen TV, Radio, CD player, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Cleaning products

Living Area

Desk, Sofa, Seating area

Outdoors

Terrace, Patio, Barbecue

Bedroom

Wardrobe or closet, Walk-in closet, Cribs, Linens, Extra long beds (> 80 inches)

Accessibility

Entire unit wheelchair accessible, Lower sink, Roll-in shower, Raised toilet

Room amenities

Drying rack for clothing, Fold-up bed, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Socket near the bed

View

Quiet street view
Deluxe Twin Room
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Bottle of water, Wine or champagne, Minibar

Bathroom

Towels, Toilet, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Hairdryer, Walk-in shower, Additional toilet, Body soap, Toilet paper, Shower, Private bathroom

General

Mosquito net, Trash cans, Key access, Fan, Iron, Smoke Alarm, Private entrance, Safety deposit box, Tile/Marble floor, Fire extinguisher, Lockers, Ironing facilities

Media & Technology

Satellite channels, Mobile hotspot device, TV, Cable channels, Flat-screen TV, Radio, CD player, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Cleaning products

Living Area

Desk, Sofa, Seating area

Outdoors

Terrace, Patio, Barbecue

Bedroom

Wardrobe or closet, Walk-in closet, Cribs, Linens, Extra long beds (> 80 inches)

Accessibility

Entire unit wheelchair accessible, Lower sink, Roll-in shower, Raised toilet

Room amenities

Drying rack for clothing, Fold-up bed, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Socket near the bed

View

Quiet street view
Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Suite

Food & Drink

Bottle of water, Wine or champagne, Minibar

Bathroom

Towels, Toilet, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Hairdryer, Walk-in shower, Additional toilet, Body soap, Toilet paper, Shower, Bath, Private bathroom

General

Interconnected room(s) available, Mosquito net, Trash cans, Key access, Fan, Iron, Smoke Alarm, Private entrance, Safety deposit box, Tile/Marble floor, Fire extinguisher, Lockers, Ironing facilities

Media & Technology

Satellite channels, Mobile hotspot device, TV, Cable channels, Flat-screen TV, Radio, CD player, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony, Patio, Barbecue

Kitchen

Refrigerator, Wine glasses, Cleaning products

Living Area

Desk, Sofa, Seating area

Bedroom

Wardrobe or closet, Walk-in closet, Cribs, Linens, Extra long beds (> 80 inches)

Room amenities

Drying rack for clothing, Fold-up bed, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Lower sink, Roll-in shower, Raised toilet

View

Quiet street view
Standard Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Bottle of water, Wine or champagne, Minibar

Bathroom

Towels, Toilet, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Hairdryer, Walk-in shower, Additional toilet, Body soap, Toilet paper, Shower, Private bathroom

General

Mosquito net, Trash cans, Key access, Fan, Iron, Smoke Alarm, Private entrance, Safety deposit box, Tile/Marble floor, Fire extinguisher, Lockers, Ironing facilities

Media & Technology

Satellite channels, Mobile hotspot device, TV, Cable channels, Flat-screen TV, Radio, CD player, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Cleaning products

Living Area

Desk

Outdoors

Terrace, Patio, Barbecue

Bedroom

Extra long beds (> 80 inches), Linens, Walk-in closet, Wardrobe or closet

Room amenities

Drying rack for clothing, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Lower sink, Roll-in shower, Raised toilet

View

Quiet street view
Single Room
Room Type: Single
Room Size: 25 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Bottle of water, Wine or champagne, Minibar

Bathroom

Towels, Toilet, Bath or shower, Free toiletries, Slippers, Towels/Sheets (extra fee), Hairdryer, Walk-in shower, Additional toilet, Body soap, Toilet paper, Shower, Private bathroom

General

Interconnected room(s) available, Mosquito net, Trash cans, Key access, Fan, Iron, Smoke Alarm, Private entrance, Safety deposit box, Tile/Marble floor, Fire extinguisher, Lockers, Ironing facilities

Media & Technology

Satellite channels, Mobile hotspot device, TV, Cable channels, Flat-screen TV, Radio, CD player, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Cleaning products

Living Area

Desk

Outdoors

Terrace, Patio, Barbecue

Bedroom

Extra long beds (> 80 inches), Linens, Walk-in closet, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Lower sink, Roll-in shower, Raised toilet

Room amenities

Drying rack for clothing, Clothes rack, Adapter, Non-feather pillow, Feather pillow, Socket near the bed

View

Quiet street view

FAQ's

Is this Step Town pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Step Town? 

Check-in time for Step Town starts counting from 10:00 AM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Step Town have a swimming pool? 

No, this Step Town does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Step Town? 

Best-rates for the Step Town starts from $54 per night with includes Parking, Pet Friendly, Designated Smoking Area, TV, View, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Step Town a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Step Town wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Step Town is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Step Town? 

Based on the information reported by the owner or manager, the Step Town indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Step Town? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Step Town are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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£40
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