Step Town | Hotel in Kigali

8.6 (136 Reviews) |   Pet Friendly  6 Bathrooms  15 Guests
Kigali Hotel | Step Town

Hotel in Kigali

Located in the hilly suburbs of Kigali, Step Town offers accommodations with panoramic views overlooking the city. The hotel features free WiFi throughout the property and free private parking is available on site. Each room at Step Town is equipped with a fan, telephone and a TV with satellite channels. The private bathrooms are equipped with a bath or shower, and each room features a terrace or patio. Step Town has a restaurant on site, or guests can enjoy a drink on the terrace overlooking Kigali. Special diet menus and room service can also be arranged. Other facilities at the hotel include a 24-hour front desk and luggage storage, and airport shuttles are available at a surcharge. Step Town is within 1.9 mi of the Kigali Genocide Memorial and Kigali International Airport is 6.5 mi away from the property.

Step Town is located in Kigali.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, TV, Transportation/Shuttle, and several others. This is a good star rated property and has over 136 reviews with the average score of 8.6 . Coming to Kigali and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Kigali. These details are authentic, as they are provided by our partner, booking.com.

This Step Town in Kigali is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Step Town”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Kiyovu-Muhima, KN 1Av, Kigali, Rwanda

Amenities

Parking
Pet Friendly
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Special diet meals (on request)
  • Fruit
  • Kids' meals
  • Wine/Champagne
  • Restaurant
  • Snack bar
Kitchen
  • Shared kitchen
Parking
  • Parking on site
  • Accessible parking
  • Parking garage
  • Free parking
  • Parking
  • Electric vehicle charging station
  • Private Parking
Accessibility
  • Wheelchair accessible
Activities
  • Golf course (within 2 miles)
  • Walking tours
  • Tour or class about local culture
  • Aerobics
  • Tennis equipment
  • Cycling
  • Live sports events (broadcast)
  • Fitness
  • Pool table
  • Fitness center
  • Playground
  • Bowling
  • Temporary art galleries
  • Horseback riding
  • Hiking
  • Bike tours
Entertainment
  • Board games/Puzzles
General
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Pet friendly
  • Safe
  • Designated smoking area
  • Facilities for disabled guests
Guest Services
  • Airport shuttle
  • Room service
  • Laundry
  • Grocery deliveries
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Suit press
  • Car rental
  • Airport shuttle (additional charge)
  • Packed lunches
  • Baggage storage
  • Concierge
  • Express check-in/out
  • Shuttle service
  • Currency exchange
  • Meeting/Banquet facilities
  • Tour desk
  • Ironing service
  • Dry cleaning
  • Business center
  • Pet bowls
  • Hair/Beauty salon
  • Private check-in/out
  • Daily housekeeping
  • 24-hour front desk
  • Babysitting/Child services
  • Fax/Photocopying
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Garden
  • BBQ facilities
  • Terrace
Security/Safety
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and free.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.81
Location:
8.14
Staff:
9.46
Facilities:
8.06
Comfort:
8.52
Cleanliness:
8.88
Maria
Aug 26, 2025 07:00:00 AM
Review Score:   10
Chile
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Staff very nice and helpfull, near the center (walking distance), good breakfast. Hotel according to the price.
Negative: The shower was a little unconfortable, because the bathroom itself is the shower.
Summary: Very nice hotel, near the center, clean and nice staff.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Wine/Champagne, Bottle of water

Bathroom

Walk-in shower, Free toiletries, Bathtub, Slippers, Guest bathroom, Body soap, Towels/Sheets (extra fee), Toilet, Shower, Hairdryer, Toilet paper, Private bathroom, Bathtub or shower, Towels

General

Iron, Lockers, Safe, Mosquito net, Key access, Fan, Private entrance, Ironing facilities, Fire extinguisher, Smoke Alarm, Tile/Marble floor, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, Telephone, Radio, Mobile hotspot device, CD player, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Cleaning products, Wine glasses, Refrigerator

Living Area

Sitting area, Desk

Outdoors

Barbecue, Patio, Terrace

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Walk-in closet, Linens

Accessibility

Raised toilet, Entire unit wheelchair accessible, Lower sink, Roll-in shower

Room Amenities

Clothes rack, Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Adapter

View

Quiet street view
Triple Room
Room Type: Triple
Room Size: 42 m2
3 Twin bed(s) Bed
Triple Room

Food & Drink

Minibar, Wine/Champagne, Bottle of water

Bathroom

Walk-in shower, Free toiletries, Bathtub, Slippers, Guest bathroom, Body soap, Towels/Sheets (extra fee), Toilet, Shower, Hairdryer, Toilet paper, Private bathroom, Bathtub or shower, Towels

General

Iron, Lockers, Safe, Mosquito net, Key access, Fan, Private entrance, Ironing facilities, Fire extinguisher, Smoke Alarm, Tile/Marble floor, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, Telephone, Radio, Mobile hotspot device, CD player, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Cleaning products, Wine glasses, Refrigerator

Living Area

Sitting area, Desk, Sofa

Outdoors

Barbecue, Patio, Terrace

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft)

Accessibility

Raised toilet, Entire unit wheelchair accessible, Lower sink, Roll-in shower

Room Amenities

Clothes rack, Fold-up bed, Drying rack for clothing, Non-feather pillow, Socket near the bed, Feather pillow, Adapter

View

Quiet street view
Deluxe Twin Room
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Wine/Champagne, Bottle of water

Bathroom

Walk-in shower, Free toiletries, Slippers, Guest bathroom, Body soap, Towels/Sheets (extra fee), Toilet, Shower, Hairdryer, Toilet paper, Private bathroom, Bathtub or shower, Towels

General

Iron, Lockers, Safe, Mosquito net, Key access, Fan, Private entrance, Ironing facilities, Fire extinguisher, Smoke Alarm, Tile/Marble floor, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, Telephone, Radio, Mobile hotspot device, CD player, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Cleaning products, Wine glasses, Refrigerator

Living Area

Sitting area, Desk, Sofa

Outdoors

Barbecue, Patio, Terrace

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft)

Accessibility

Raised toilet, Entire unit wheelchair accessible, Lower sink, Roll-in shower

Room Amenities

Clothes rack, Fold-up bed, Drying rack for clothing, Non-feather pillow, Socket near the bed, Feather pillow, Adapter

View

Quiet street view
Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Suite

Food & Drink

Minibar, Wine/Champagne, Bottle of water

Bathroom

Walk-in shower, Free toiletries, Bathtub, Slippers, Guest bathroom, Body soap, Towels/Sheets (extra fee), Toilet, Shower, Hairdryer, Toilet paper, Private bathroom, Bathtub or shower, Towels

General

Iron, Lockers, Safe, Mosquito net, Key access, Ironing facilities, Fan, Private entrance, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Tile/Marble floor, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, Telephone, Radio, Mobile hotspot device, CD player, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Patio, Barbecue, Balcony, Terrace

Kitchen

Cleaning products, Wine glasses, Refrigerator

Living Area

Sitting area, Desk, Sofa

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft)

Room Amenities

Clothes rack, Fold-up bed, Drying rack for clothing, Non-feather pillow, Socket near the bed, Feather pillow, Adapter

Accessibility

Raised toilet, Lower sink, Roll-in shower

View

Quiet street view
Standard Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Minibar, Wine/Champagne, Bottle of water

Bathroom

Walk-in shower, Free toiletries, Slippers, Guest bathroom, Body soap, Towels/Sheets (extra fee), Toilet, Shower, Hairdryer, Toilet paper, Private bathroom, Bathtub or shower, Towels

General

Iron, Lockers, Safe, Mosquito net, Key access, Fan, Private entrance, Ironing facilities, Fire extinguisher, Smoke Alarm, Tile/Marble floor, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, Telephone, Radio, Mobile hotspot device, CD player, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Cleaning products, Wine glasses, Refrigerator

Living Area

Desk

Outdoors

Barbecue, Patio, Terrace

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Walk-in closet, Linens

Room Amenities

Clothes rack, Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Adapter

Accessibility

Raised toilet, Lower sink, Roll-in shower

View

Quiet street view
Single Room
Room Type: Single
Room Size: 25 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Minibar, Wine/Champagne, Bottle of water

Bathroom

Walk-in shower, Free toiletries, Slippers, Guest bathroom, Body soap, Towels/Sheets (extra fee), Toilet, Shower, Hairdryer, Toilet paper, Private bathroom, Bathtub or shower, Towels

General

Iron, Lockers, Safe, Mosquito net, Key access, Ironing facilities, Fan, Private entrance, Interconnecting room(s) available, Fire extinguisher, Smoke Alarm, Tile/Marble floor, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, Telephone, Radio, Mobile hotspot device, CD player, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Cleaning products, Wine glasses, Refrigerator

Living Area

Desk

Outdoors

Barbecue, Patio, Terrace

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Walk-in closet, Linens

Accessibility

Raised toilet, Entire unit wheelchair accessible, Lower sink, Roll-in shower

Room Amenities

Clothes rack, Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Adapter

View

Quiet street view

FAQ's

Is this Step Town pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Step Town?

Check-in time for Step Town starts counting from 10:00 AM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Step Town have a swimming pool?

No, this Step Town does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Step Town?

Best-rates for the Step Town starts from $52 per night with includes Business Services, Pet Friendly, Designated Smoking Area, View, Balcony/Terrace, EV Charge Station, Internet, Sports/Activities, Entertainment, Breakfast, Child Friendly, Laundry, Wellness Facilities, TV, Transportation/Shuttle, Security/Safety, Bar, Guest Services, Kitchen, Parking, Wheelchair Accessible, Accessibility, Restaurant, Barbecue/Outdoor Cooking with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Step Town a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Step Town wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Step Town is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Step Town?

Based on the information reported by the owner or manager, the Step Town indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Step Town?

Based on the information reported by the owner or manager, details for the cancellation policy for the Step Town are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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