Red Level at Gran Melia Palacio de Isora - Adults Only | Hotel in Alcalá

| 8.5 (332 Reviews) |   Pet Friendly  8 Bathrooms  23 Guests
Alcala Hotel | Red Level at Gran Melia Palacio de Isora - Adults Only

Hotel in Alcala, Alcalá

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

Red Level at Gran Melia Palacio de Isora - Adults Only is located in Alcalá.

This 78 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, View, Bar, and several others. This is a 5 star rated property and has over 332 reviews with the average score of 8.5 . Coming to Alcalá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 78 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Alcalá. These details are authentic, as they are provided by our partner, booking.com.

This Red Level at Gran Melia Palacio de Isora - Adults Only in Alcalá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Red Level at Gran Melia Palacio de Isora - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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La Costa, s/n, Alcalá, 38686, Spain

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Snack bar
  • Wine/Champagne
  • Special diet meals (on request)
  • Restaurant
  • Fruit
  • Breakfast in the room
Parking
  • Electric vehicle charging station
  • Accessible parking
  • Parking on site
  • Private Parking
  • Parking
  • Parking garage
  • Free parking
Activities
  • Steam room
  • Fitness classes
  • Archery
  • Body treatments
  • Ping-pong
  • Fishing
  • Pedicure
  • Themed dinners
  • Fitness
  • Cycling
  • Aerobics
  • Spa
  • Snorkeling
  • Hair treatments
  • Canoeing
  • Personal trainer
  • Body scrub
  • Hair coloring
  • Spa lounge/Relaxation area
  • Beach
  • Spa/Wellness packages
  • Massage
  • Beachfront
  • Manicure
  • Makeup services
  • Body wrap
  • Turkish/Steam Bath
  • Waxing services
  • Hiking
  • Indoor pool
  • Bike tours
  • Windsurfing
  • Live music/Performance
  • Live sports events (broadcast)
  • Happy hour
  • Yoga classes
  • Facial treatments
  • Hairstyling
  • Sauna
  • Diving
  • Fitness center
  • Haircut
  • Spa facilities
  • Foot bath
  • Tennis equipment
  • Beauty services
  • Indoor pool (year-round)
  • Locker rooms
  • Tennis court
  • Massage chair
General
  • Elevator
  • Designated smoking area
  • Non-smoking rooms
  • Smoke-free property
  • Safe
  • Pet friendly
  • Air conditioning
  • Adults only
  • Facilities for disabled guests
  • Soundproof rooms
Guest Services
  • Ironing service
  • 24-hour front desk
  • Hair/Beauty salon
  • Pet basket
  • Fax/Photocopying
  • Laundry
  • Baggage storage
  • Valet parking
  • Dry cleaning
  • Suit press
  • Currency exchange
  • Shuttle service
  • Pet bowls
  • Meeting/Banquet facilities
  • Room service
  • Car rental
  • Business center
  • Daily housekeeping
  • Private check-in/out
  • Shuttle service (additional charge)
  • ATM on site
  • Shared lounge/TV area
  • Concierge
  • Tour desk
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Key access
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • 24-hour security
Spa
  • Swimming pool
  • Beach umbrellas
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that guests must present the credit card used to make the reservation on arrival, please note that all guests at this hotel must be 16 years old or older, guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. the package includes all 7 restaurants, please note the published rates for stays on 24 december and 31 december include a mandatory fee for the buffet gala dinner held on those evenings at the pangea restaurant, please note, when booking more than 9 rooms, different policies and additional supplements may apply, pets are allowed, 80€ per dog/day with a maximum of 2 per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.22
Location:
9.15
Staff:
9.38
Facilities:
9.21
Comfort:
9.49
Cleanliness:
9.49
Petr
Jun 5, 2025 07:00:00 AM
Review Score:   9
Netherlands
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Exceptional swimming pools, amazing breakfast at Red Level area. Delicious cuisine and top notch service at Terrace and Bistro restaurants. Staff is very helpful and kind in general.
Negative: Shortage of staff in most restaurants thus long waiting lines even for restaurants booked in advance: Pangea, Nami, Duo. Only Terrace and Bistro were perfect. Not enough umbrellas on the beach and near the pool.
See All Reviews

Room Arrangement

Room Info Facilities
Redlevel Villa with Private Pool
Room Type: Villa
Room Size: 120 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Fruit, Bottle of water

Bathroom

Shower, Hairdryer, Shower cap, Towels, Spa tub, Free toiletries, Body soap, Toilet, Bidet, Guest bathroom, Additional bathroom, Conditioner, Bathtub, Toothbrush, Toilet paper, Private bathroom, Slippers, Shampoo, Bathrobe

General

Smoke Alarm, Fire extinguisher, Safe, Laptop safe, Iron, Ironing facilities, Tile/Marble floor, Private entrance, Key card access, Trash cans, Air conditioning

Media & Technology

Flat-screen TV, Telephone, iPod dock, Satellite channels

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Linens, Wardrobe or closet, Walk-in closet

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Electric kettle, Coffee machine

Outdoors

Private pool, Outdoor furniture, Outdoor dining area, Terrace

View

Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Access to private pool
RedLevel Junior Suite Large Terrace and Hot Tub
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

General

Smoke Alarm, Safe, Laptop safe, Iron, Ironing facilities, Tile/Marble floor, Key card access, Trash cans, Air conditioning

Media & Technology

Flat-screen TV, Telephone, iPod dock, Satellite channels

Activities

Hot tub

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Outdoors

Outdoor furniture, Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Access to private pool
Red Level Junior Suite Front Ocean View with Whirlpool
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

General

Smoke Alarm, Safe, Laptop safe, Iron, Ironing facilities, Tile/Marble floor, Key card access, Trash cans, Air conditioning

Media & Technology

Flat-screen TV, Telephone, iPod dock, Satellite channels

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Access to private pool
Redlevel Deluxe Partial Ocean View with Whirlpool
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

General

Smoke Alarm, Safe, Laptop safe, Iron, Ironing facilities, Tile/Marble floor, Key card access, Trash cans, Air conditioning

Media & Technology

Flat-screen TV, Telephone, iPod dock, Satellite channels

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Access to private pool
Red Level Junior Suite Front Ocean View
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

General

Smoke Alarm, Safe, Laptop safe, Iron, Ironing facilities, Tile/Marble floor, Key card access, Trash cans, Air conditioning

Media & Technology

Flat-screen TV, Telephone, iPod dock, Satellite channels

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Redlevel Deluxe Partial Ocean View
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

General

Smoke Alarm, Safe, Laptop safe, Iron, Ironing facilities, Tile/Marble floor, Key card access, Trash cans, Air conditioning

Media & Technology

Flat-screen TV, Telephone, iPod dock, Satellite channels

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Free gym access, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Concierge services, Access to private pool
Red Level Master Suite Ocean View with Terrace Bathtub
Room Type: Suite
Room Size: 99 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Shower, Hairdryer, Guest bathroom, Slippers, Additional bathroom, Shower cap, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

General

Smoke Alarm, Safe, Laptop safe, Iron, Ironing facilities, Tile/Marble floor, Key card access, Trash cans, Air conditioning

Media & Technology

Flat-screen TV, Telephone, iPod dock, Satellite channels

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels
RedLevel Deluxe
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Private bathroom, Bidet, Shower, Hairdryer, Shower cap, Slippers, Shampoo, Free toiletries, Conditioner, Body soap, Bathtub, Towels, Toothbrush, Bathrobe, Toilet paper

General

Smoke Alarm, Safe, Laptop safe, Iron, Ironing facilities, Tile/Marble floor, Key card access, Trash cans, Air conditioning

Media & Technology

Flat-screen TV, Telephone, iPod dock, Satellite channels

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

FAQ's

Is this Alcala hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alcala hotel?

Check-in time for Alcala hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alcala hotel have a swimming pool?

Yes, this Alcala hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala hotel?

Best-rates for the Alcala hotel starts from $1,108 per night with includes Private Pool, TV, Air Conditioner, View, Bar, Entertainment, Parking, Accessibility, Business Services, Sports/Activities, Hot Tub, Laundry, Pool, Ocean View, Balcony/Terrace, Restaurant, Guest Services, Breakfast, Wheelchair Accessible, Transportation/Shuttle, Wellness Facilities, Spa, EV Charge Station, Toiletries, Internet, Pet Friendly, Designated Smoking Area, Oceanfront, Security/Safety with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Alcala hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala hotel?

Based on the information reported by the owner or manager, the Alcala hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alcala hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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GB £825
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