Promenade Service Apartment | Apartment in Kota Kinabalu

8.1 (2295 Reviews) |   131 Bedrooms  10 Bathrooms  26 Guests
Downtown Kota Kinabalu Apartment | Promenade Service Apartment

131 Bedroom Apartment in Downtown Kota Kinabalu, Kota Kinabalu

Located in the Kota Kinabalu city center, Promenade Service Apartment offers air-conditioned units and is 1640 feet from Oceanus Waterfront Mall. Guests enjoy free WiFi in the comfort of their rooms. Featuring some units with city view and all rooms are non-smoking. Many restaurants can be reached within a 3-minute walk from the property, while bars and cafes are also available nearby. Staff at the 24/7 reception can assist you with various transportation arrangements at an additional charge, such as airport shuttle and car rentals. Laundry is offered at an extra cost, while daily housekeeping is provided for free. Center Point Sabah and Warisan Square Commercial Center are 1312 feet from Promenade Service Apartment. The nearest airport is Kota Kinabalu International Airport, 5.2 mi from the property.

Promenade Service Apartment is located in Kota Kinabalu.

This 131 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Wheelchair Accessible, Accessibility, and several others. This is a 2 star rated property and has over 2295 reviews with the average score of 8.1 . Coming to Kota Kinabalu and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 131 Bedrooms Apartment if you want to learn more about this Hotala.uk place in Kota Kinabalu. These details are authentic, as they are provided by our partner, booking.com.

This Promenade Service Apartment in Kota Kinabalu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Promenade Service Apartment”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, 88000, Malaysia

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Guest Services
Child Friendly
Internet

Facility Overview

Parking
  • Parking garage
  • Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
General
  • Facilities for disabled guests
  • Elevator
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Convenience store on site
Guest Services
  • Shuttle service (additional charge)
  • Shuttle service
  • 24-hour front desk
  • Car rental
  • Baggage storage
  • Tour desk
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Key card access
  • Key access
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties, guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
8.26
Location:
8.61
Staff:
8.71
Facilities:
7.77
Comfort:
7.96
Cleanliness:
7.85
Dachril
Aug 29, 2025 07:00:00 AM
Review Score:   8
Malaysia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: I love the designs of the apartment.. it gives you variety of choices in which to choose. The space are spacious, the bed is comfortable.
Negative: So far I did not find anything that I dislike
Summary: Promenade service apartment rocks
See All Reviews

Room Arrangement

Room Info Facilities
Studio Room with Kitchenette
Room Type: Studio
Room Size: 42 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Shower, Bathtub or shower, Toilet paper, Hairdryer, Bidet, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV

General

Tile/Marble floor, Air conditioning, Trash cans, Key card access

Kitchen

Electric kettle, Kitchen, Kitchenette, Refrigerator, Dining table, Kitchenware

Living Area

Desk, Dining area

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Building Characteristics

Private apartment in building

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Family Room
Room Type: Family
Room Size: 56 m2
2 Full bed(s) Bed
Family Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Shower, Bathtub or shower, Toilet paper, Hairdryer, Bidet, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Air conditioning, Safe, Fan

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Sitting area, Sofa

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Building Characteristics

Private apartment in building

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Queen Studio
Room Type: Studio
Room Size: 42 m2
1 Queen bed(s) Bed
Queen Studio

Bathroom

Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Tile/Marble floor, Air conditioning, Trash cans, Key card access

Living Area

Sofa

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Building Characteristics

Private apartment in building

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Deluxe Studio
Room Type: Studio
Room Size: 42 m2
2 Twin bed(s) Bed

Bathroom

Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Tile/Marble floor, Trash cans, Key card access, Iron, Air conditioning

Living Area

Sitting area, Sofa

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Building Characteristics

Private apartment in building

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Deluxe Family Room
Room Type: Family
Room Size: 56 m2
2 Full bed(s) Bed

Bathroom

Private bathroom, Shower, Shared toilet, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Tile/Marble floor, Air conditioning, Trash cans, Key card access

Living Area

Sitting area

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Building Characteristics

Private apartment in building

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior Family Room
Room Type: Family
Room Size: 56 m2
2 Full bed(s) Bed

Bathroom

Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Key card access, Air conditioning, Trash cans, Fan

Living Area

Sitting area

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Building Characteristics

Private apartment in building

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Budget Twin Room (No Window)
Room Type: Twin
Room Size: 13 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Hairdryer, Bidet, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Tile/Marble floor, Air conditioning, Trash cans, Key card access

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Building Characteristics

Private apartment in building

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Budget Queen Room (No Window)
Room Type: Double
Room Size: 13 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Tile/Marble floor, Air conditioning, Trash cans, Key card access

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Building Characteristics

Private apartment in building

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room (No Window)
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Bathroom

Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Tile/Marble floor, Trash cans, Key card access, Air conditioning, Fan

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Building Characteristics

Private apartment in building

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed

Bathroom

Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bidet, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

General

Tile/Marble floor, Air conditioning, Trash cans, Key card access

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Building Characteristics

Private apartment in building

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Promenade Service Apartment pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Promenade Service Apartment?

Check-in time for Promenade Service Apartment starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Promenade Service Apartment have a swimming pool?

No, this Promenade Service Apartment does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Promenade Service Apartment?

Best-rates for the Promenade Service Apartment starts from $60 per night with includes Transportation/Shuttle, Guest Services, Child Friendly, Internet, Air Conditioner, Security/Safety, Parking, Wheelchair Accessible, Accessibility with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Promenade Service Apartment a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Promenade Service Apartment wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Promenade Service Apartment is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Promenade Service Apartment?

Based on the information reported by the owner or manager, the Promenade Service Apartment indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Promenade Service Apartment?

Based on the information reported by the owner or manager, details for the cancellation policy for the Promenade Service Apartment are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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