Pier House | Hotel in St Austell

9.1 (543 Reviews) |   Pet Friendly  5 Bathrooms  10 Guests
Charlestown Hotel | Pier House

Hotel in Charlestown, St Austell

Overlooking Charlestown Harbor, Pier House offers spacious rooms with traditional charm and wonderful views. With free parking and cooked breakfasts, there is also a popular restaurant. The rooms at Pier House feature tea and coffee facilities and a modern private bathroom. All rooms have a TV and hairdryer, and many have scenic views across St Austell Bay. Free WiFi is also accessible. The Pier House Restaurant serves a modern British menu, featuring locally caught fish and fresh seafood. The bar offers real ales, and the adjoining Harborside Inn serves traditional pub meals on the ample terrace. Built in 1794, The Pier Hotel is just 10 minutes from the Eden Project. The Carlyon Bay Golf Course is a 5-minute drive away, and Porthpean’s Golf Course and beautiful beach are just over a mile away.

Pier House is located in St Austell.

This 22 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Security/Safety, Bar, and several others. This is a good star rated property and has over 543 reviews with the average score of 9.1 . Coming to St Austell and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 22 Bedrooms Hotel if you want to learn more about this Hotala.uk place in St Austell. These details are authentic, as they are provided by our partner, booking.com.

This Pier House in St Austell is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pier House”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Harbourside, Charlestown Road, St Austell, PL25 3NJ, United Kingdom

Amenities

Pet Friendly
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Kids' meals
  • Wine/Champagne
  • Restaurant
  • Coffee house on site
  • Bar
Activities
  • Beachfront
  • Beach
  • Golf course (within 2 miles)
General
  • Wifi in all areas
  • Smoke-free property
  • Heating
  • Non-smoking rooms
Guest Services
  • Daily housekeeping
  • Pet bowls
  • Room service
  • 24-hour front desk
  • Shared lounge/TV area
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Security/Safety
  • Key access
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
To guarantee a restaurant table, booking in advance is advised, please note that this hotel does not have a elevator, please note the lead guest must be 18 years and older, you must show a valid photo id upon check-in.bar is closed from 2025-12-25 until 2025-12-25

Reviews

Value for money:
8.85
Location:
9.8
Staff:
9.65
Facilities:
9.2
Comfort:
9.41
Cleanliness:
9.46
GLENN
Sep 10, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Small Double Room
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed

Food & Drink

Chocolate/Cookies, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Hairdryer, Bathtub or shower

Media & Technology

TV, Flat-screen TV, Radio

General

Key access, Iron, Hypoallergenic, Smoke Alarm, Heating, Carpeted, Trash cans

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow

View

Quiet street view, Inner courtyard view
Double Room
Room Type: Double
Room Size: 12 m2
1 Queen bed(s) Bed

Food & Drink

Chocolate/Cookies, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Hairdryer, Bathtub or shower

Media & Technology

TV, Flat-screen TV, Radio

General

Key access, Iron, Hypoallergenic, Smoke Alarm, Heating, Carpeted, Trash cans

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow

View

Quiet street view, Inner courtyard view
Superior Room with Sea View
Room Type: Double
Room Size: 12 m2
1 Queen bed(s) Bed
Superior Room with Sea View

Food & Drink

Chocolate/Cookies, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Hairdryer, Bathtub or shower

Media & Technology

TV, Flat-screen TV, Radio

General

Key access, Iron, Hypoallergenic, Smoke Alarm, Heating, Carpeted, Trash cans

Living Area

Sitting area

View

Sea view, View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Superior Double Room with Harbor View
Room Type: Double
Room Size: 12 m2
2 Twin bed(s) Bed
Superior Double Room with Harbor View

Food & Drink

Chocolate/Cookies, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Hairdryer, Bathtub or shower

Media & Technology

TV, Flat-screen TV, Radio

General

Key access, Iron, Hypoallergenic, Smoke Alarm, Heating, Carpeted, Trash cans

View

Sea view, View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Double Room
Room Type: Double
Room Size: 12 m2
2 Twin bed(s) Bed

Food & Drink

Chocolate/Cookies, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Hairdryer, Bathtub or shower

Media & Technology

TV, Flat-screen TV, Radio

General

Key access, Iron, Hypoallergenic, Smoke Alarm, Heating, Carpeted, Trash cans

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow

View

Quiet street view, Inner courtyard view

FAQ's

Is this Pier House pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pier House?

Check-in time for Pier House starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pier House have a swimming pool?

No, this Pier House does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pier House?

Best-rates for the Pier House starts from $77 per night with includes Bar, Guest Services, Sports/Activities, Internet, TV, View, Ocean View, Fireplace/Heating, Restaurant, Child Friendly, Pet Friendly, Oceanfront, Entertainment, Balcony/Terrace, Security/Safety with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Pier House a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pier House wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pier House has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pier House?

Based on the information reported by the owner or manager, the Pier House indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pier House?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pier House are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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