Phoenix Palace Hotel Hanoi | Hotel in Hanoi

| 9.1 (26 Reviews) |  7 Bathrooms  24 Guests
Hang Trong Hotel | Phoenix Palace Hotel Hanoi

Hotel in Hang Trong, Hanoi

Located in Hanoi’s lively Old Quarter, Phenix Palace Hotel Hanoi provides spacious rooms with big windows and free WiFi. Phenix Palace Hotel Hanoi is well-located within 984 feet from St Joseph's Cathedral and a 5-minute drive from Hoan Kiem Lake and Hanoi Night Market. Noi Bai International Airport is a 35-minute drive away. Offering city views, soundproofed rooms have a flat-screen TV, tea/coffee maker and a fridge. All come with an attached bathroom while select rooms feature a private balcony. Phenix Palace Hotel Hanoi provides travel services including daily tour arrangements and flight bookings. Other services include foreign currency exchange and car rentals. Room service is also available 24-hour daily.

Phoenix Palace Hotel Hanoi is located in Hanoi.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Internet, Laundry, and several others. This is a 4 star rated property and has over 26 reviews with the average score of 9.1 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Phoenix Palace Hotel Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Phoenix Palace Hotel Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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27 Phu Doan Street, Hanoi, Vietnam

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Spa
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Street parking
  • Parking
  • Accessible parking
Activities
  • Cooking class
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Spa
General
  • Elevator
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Safe
Guest Services
  • Lockers
  • Laundry
  • Currency exchange
  • Airport shuttle (additional charge)
  • Concierge
  • Shuttle service (additional charge)
  • Private check-in/out
  • Shared lounge/TV area
  • Car rental
  • Baggage storage
  • Room service
  • Dry cleaning
  • Airport shuttle
  • Ironing service
  • Daily housekeeping
  • Tour desk
  • Express check-in/out
  • Shuttle service
  • Suit press
  • Valet parking
  • 24-hour front desk
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key card access
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Mobile app for room service
Transportation/Shuttle
  • Public transit tickets
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.05
Location:
9.12
Staff:
8.61
Facilities:
7.7
Comfort:
8.03
Cleanliness:
8
Manual
Aug 25, 2025 07:00:00 AM
Review Score:   10
Philippines
Reviewer Type: Extended Group
Travel Purpose: business
Positive: Location is strategic and kind staff
Negative: None
Summary: Recommend 😌
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Bathtub, Bidet, Toothbrush, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Lockers, Trash cans, Fire extinguisher, Key card access, Key access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Fan, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sitting area, Desk

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Accessibility

Accessible by elevator

View

Inner courtyard view
Junior Suite with Balcony
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed
Junior Suite with Balcony

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Bidet, Toothbrush, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Lockers, Trash cans, Fire extinguisher, Key card access, Key access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Fan, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Sitting area, Desk

View

Quiet street view, View, City view

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Yukata, Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Accessibility

Accessible by elevator
Luxury Quadruple Room
Room Type: Quad
Room Size: 45 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Bathtub, Bidet, Toothbrush, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Lockers, Trash cans, Fire extinguisher, Key card access, Key access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Fan, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sitting area, Desk

View

Quiet street view, View, City view

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Accessibility

Accessible by elevator
Family Room with Bath
Room Type: Family
Room Size: 36 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Bathtub, Bidet, Toothbrush, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Lockers, Trash cans, Fire extinguisher, Key card access, Key access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Fan, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sitting area, Desk

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Accessibility

Accessible by elevator

View

Inner courtyard view
Connecting Room with City View
Room Type: Studio
Room Size: 60 m2
3 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Shared toilet, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Bathtub, Bidet, Toothbrush, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Lockers, Trash cans, Fire extinguisher, Key card access, Key access, Interconnecting room(s) available, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Fan, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sitting area, Desk

View

Quiet street view, View, City view

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Accessibility

Accessible by elevator
Family Room with Balcony
Room Type: Family
Room Size: 42 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Bidet, Toothbrush, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Lockers, Trash cans, Fire extinguisher, Key card access, Key access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Fan, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Sitting area, Desk

View

Quiet street view, View, City view

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Accessibility

Accessible by elevator
Triple Room with Balcony
Room Type: Triple
Room Size: 35 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Bidet, Toothbrush, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Lockers, Trash cans, Fire extinguisher, Key card access, Key access, Iron, Air conditioning, Hardwood or parquet floors, Heating, Safe, Fan, Smoke Alarm, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Sitting area, Desk

View

Quiet street view, View, City view

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Adapter, Non-feather pillow, Clothes rack

Accessibility

Accessible by elevator

FAQ's

Is this Phoenix Palace Hotel Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Palace Hotel Hanoi?

Check-in time for Phoenix Palace Hotel Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Palace Hotel Hanoi have a swimming pool?

No, this Phoenix Palace Hotel Hanoi does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Palace Hotel Hanoi?

Best-rates for the Phoenix Palace Hotel Hanoi starts from $30 per night with includes Security/Safety, Sports/Activities, Designated Smoking Area, TV, Spa, Guest Services, Child Friendly, Parking, Transportation/Shuttle, Breakfast, Accessibility, Entertainment, Internet, Laundry, Air Conditioner, Balcony/Terrace with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Phoenix Palace Hotel Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Palace Hotel Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Palace Hotel Hanoi has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Palace Hotel Hanoi?

Based on the information reported by the owner or manager, the Phoenix Palace Hotel Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Palace Hotel Hanoi?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Palace Hotel Hanoi are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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