Playacar Zona Hotelera Rentals Mexico Quintana Roo Playa del Carmen Playacar Zona Hotelera

Palmaïa-The House of AïA: All Inclusive Wellness Resort | Resort in Playa del Carmen

| 9.8 (532 Reviews) |  1 Bathroom
Playacar Zona Hotelera Resort | Palmaïa-The House of AïA: All Inclusive Wellness Resort

Resort in Playacar Zona Hotelera, Playa del Carmen

Luxury resort on the beach, with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at Palmaïa-The House of AïA: All Inclusive Wellness Resort's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
Palmaïa-The House of AïA: All Inclusive Wellness Resort offers 234 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


A health club and complimentary bicycles are featured at the resort. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Toilet paper
  • Towels
  • Designer toiletries
  • Hair dryer
  • Bathrobes
  • Soap
Bedroom
  • Ceiling fan
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Turndown service
  • Window screens
  • Laptop-compatible safe
  • Free international calls
  • Separate sitting area
  • Slippers
  • Free local calls
  • Eco-friendly cleaning products provided
  • Phone
  • Iron/ironing board
  • Energy-saving switches
Breakfast
  • 2 swim-up bars, 3 bars/lounges and 1 beach bar
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free minibar
  • Free bottled water
Parking
  • Free self parking on site
  • Limited onsite parking
Accessibility
  • Elevator
  • Smooth flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
Activities
  • Theme parks
  • Outlet shopping
  • Designer stores
  • Free beach club
  • Full-service spa
  • 24-hour fitness center
  • Free bicycle rentals
  • Yoga classes
  • Paddleboards on site
  • Beach yoga
  • 6 outdoor pools
  • Children's pool
Entertainment
  • Digital channels
  • 50-inch Smart TV
General
  • Elevator
  • Front-desk safe
  • Banquet hall
  • ATM/banking services
  • English
  • Spanish
  • Vegetarian dining options
  • Vegan dining options
  • Smoke-free property
  • Beach towels
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • At least 80% of food locally-sourced
Guest Services
  • Children's club
  • Snack bar/deli
  • Baby bath
  • In-room child care (surcharge)
  • Supervised childcare (surcharge)
  • Art supplies
  • 6 outdoor pools
  • Children's pool
  • Turndown service
  • Tour/ticket assistance
  • Porter/bellhop
  • Multilingual staff
  • Change of towels (on request)
  • Luggage storage
  • Concierge services
  • Hair salon
  • Dry cleaning service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beach umbrellas
  • Outdoor entertainment area
  • Free beach cabanas
  • Pool sun loungers
  • Free pool cabanas
  • Beachfront location
  • Outdoor furniture
  • Pool umbrellas
  • Beach loungers
  • Terrace
  • Furnished balcony or patio
Spa
  • Massage - on the beach
  • Facials
  • Massage - deep-tissue
  • Body treatments
  • Body wraps
  • Massage - hot stone
  • Body scrubs
  • 5 treatment rooms
  • Massage/treatment rooms
  • Spa open daily
  • Manicures and pedicures
  • Detox wraps
  • Ayurvedic treatments
  • Aromatherapy
  • Hydrotherapy

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available children under 4 years old are not permitted. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve high chair please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Juan
Jul 9, 2025 07:38:47 AM
Review Score:   10
Summary: One of the best, rejuvenating, and amazing solo trips I have ever taken. The property itself is a great combination of luxury and comfort. It feels like you have been transported into this magical jungle beach ! There is plenty of activity’s to do throughout the day, for those who want to be more active and do more classes. Or you can just lounge by the beach or venture through the amazing property and have no plans . The food was amazing! Every meal was thought out, with also great mocktails or cocktails. Then the staff! This is probably what will make you want to never leave . They are the best! They make you feel so comfortable, and genuinely want to make your stay there great. I can keep going on about this place, but it’s amazing. Also, while I was there I met people who had been there 3 times plus, which is always a great sign. You will have the best time, no matter what type of trip your looking for here!!
See All Reviews

Room Arrangement

Room Info Facilities
Queen Suite Ocean View
Room Size: 534 square feet m2
2 Queen Beds
Queen Suite Ocean View

General

Number of living rooms 0, Square feet - 534, Number of bedrooms - 1, Sea view, Shower only, Room and bed type depend on availability check-in, Location - top floor, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Family King Suite Ocean View
Room Size: 534 square feet m2
2 King Bed and Large Twin Bunk Bed
Family King Suite Ocean View

General

Number of living rooms 0, Square feet - 534, Number of bedrooms - 1, Sea view, Shower only, Room and bed type depend on availability check-in, Location - top floor, Number of bathrooms - 1, Travel crib, Private bathroom, Square meters - 50, No rollaway/extra beds, Ping - 15, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Family King Suite
Room Size: 534 square feet m2
2 King Bed and Large Twin Bunk Bed
Family King Suite

General

Number of living rooms 0, Square feet - 534, Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Number of bathrooms - 1, Travel crib, Private bathroom, Location - ground floor, Square meters - 50, No rollaway/extra beds, Ping - 15, Garden view, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Family Master Suite
Room Size: 710 square feet m2
2 King Bed and Twin Bunk Bed
Family Master Suite

General

Private hot tub, Number of living rooms 0, Square feet - 710, Number of bedrooms - 2, Room and bed type depend on availability check-in, Square meters - 66.1, Number of bathrooms - 2, Ping - 20, Private hot tub (indoor), Travel crib, Private bathroom, Location - ground floor, Deep soaking bathtub, Separate bathtub and shower, Garden view, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Queen Suite
Room Size: 534 square feet m2
2 Queen Beds
Queen Suite

General

Number of living rooms 0, Square feet - 534, Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Number of bathrooms - 1, Private bathroom, Location - ground floor, Square meters - 50, Ping - 15, Garden view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Family Master Suite Ocean View
Room Size: 712 square feet m2
2 King Bed and Twin Bunk Bed
Family Master Suite Ocean View

General

Square feet - 712, Private hot tub, Number of living rooms 0, Number of bedrooms - 2, Sea view, Room and bed type depend on availability check-in, Location - top floor, Number of bathrooms - 2, Ping - 20, Square meters - 66, Private hot tub (indoor), Travel crib, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
King Suite
Room Size: 533.7 square feet m2
1 King Bed
King Suite

General

Number of living rooms 0, Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Number of bathrooms - 1, Private bathroom, Location - ground floor, Square meters - 50, Ping - 15, Garden view, Rainfall showerhead, Square feet - 533.7, Bed count minimum 1, Bed count maximum 1
King Suite with Bathtub Ocean view
Room Size: 534 square feet m2
1 King Bed
King Suite with Bathtub Ocean view

General

Private hot tub, Number of living rooms 0, Square feet - 534, Number of bedrooms - 1, Sea view, Room and bed type depend on availability check-in, Location - top floor, Number of bathrooms - 1, Private hot tub (indoor), Private bathroom, Square meters - 50, Deep soaking bathtub, Separate bathtub and shower, Ping - 15, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
King Suite Ocean View
Room Size: 534 square feet m2
1 King Bed
King Suite Ocean View

General

Number of living rooms 0, Square feet - 534, Number of bedrooms - 1, Sea view, Shower only, Room and bed type depend on availability check-in, Location - top floor, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
King Suite with Bathtub
Room Size: 534 square feet m2
1 King Bed
King Suite with Bathtub

General

Private hot tub, Number of living rooms 0, Square feet - 534, Number of bedrooms - 1, Room and bed type depend on availability check-in, Number of bathrooms - 1, Private hot tub (indoor), Private bathroom, Location - ground floor, Square meters - 50, Deep soaking bathtub, Separate bathtub and shower, Ping - 15, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Playacar Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar Zona Hotelera resort have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Zona Hotelera resort?

Best-rates for the Playacar Zona Hotelera resort starts from $1,000 per night with includes Accessibility, Business Services, Sports/Activities, Bedding/Linens, Spa, Restaurant, Balcony/Terrace, Bar, Toiletries, Guest Services, Kitchen, Laundry, Wheelchair Accessible, Security/Safety, Air Conditioner, Parking, TV, View, Wellness Facilities, Entertainment, Child Friendly, Internet, Pool, Ocean View with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playacar Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar Zona Hotelera resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Resort Availability
Nightly rates from:
GB £737
Price Details
You will be redirected to  
Hot Deal - It has been viewed 49 times today
Not the right fit? Check out our other properties in Playacar Zona Hotelera
See More

47 Playa del Carmen Vacation Rentals

Recently Booked Resort