Novotel Nairobi Westlands | Hotel in Nairobi

| 9.8 (82 Reviews) |  1 Bathroom
Nairobi Hotel | Novotel Nairobi Westlands

Hotel in Nairobi

Luxury hotel with a full-service spa and free valet parking
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Change of towels is available on request.
Novotel Nairobi Westlands offers 347 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

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LOWER KABETE ROAD, Nairobi, 00600, Kenya

Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Bathtub or shower
  • Toothbrush and toothpaste (on request)
  • Rainfall showerhead
  • Shampoo
  • Bathrobes
  • Towels
  • Toilet paper
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow-top mattress
  • Hypo-allergenic bedding
  • Premium bedding
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Soundproofing
  • Iron/ironing board
  • Separate sitting area
  • Electrical adapters/chargers
  • Desk chair
  • Desk
  • Laptop-friendly workspace
  • Connecting rooms available
  • Safe
  • Slippers
  • Guidebooks/recommendations
Breakfast
  • 24-hour room service
  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30 for adults and USD 15 for children
  • 2 bars/lounges and 1 poolside bar
  • 1 restaurant and 1 coffee shop/cafe
  • Local meal delivery service
  • Free bottled water
  • Electric kettle
  • Minibar
  • Coffee/tea maker
Parking
  • Free secured valet parking on site
Accessibility
  • Wheelchair-accessible public washroom
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Smooth flooring in public areas
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Thin carpet in public areas
  • This property does not have elevators
  • Smooth flooring in room
  • Well-lit path to entrance
  • Hardwood flooring in public areas
  • Stair-free path to entrance
Activities
  • Full-service spa
  • Outdoor pool
  • Steam room
  • 24-hour fitness center
Entertainment
  • Premium channels
  • 32-inch Smart TV
  • Satellite channels
General
  • Meeting rooms - 13
  • Conference space (1755 square feet)
  • Reception hall
  • Banquet hall
  • Lockers available
  • Ballroom
  • Front-desk safe
  • Swahili
  • English
  • Smoke-free property
  • Couples dining
Guest Services
  • Outdoor pool
  • Soundproofed rooms
  • Children's club
  • Free cribs/infant beds
  • Children's games
  • Hair salon
  • Change of bedsheets (on request)
  • Luggage storage
  • Porter/bellhop
  • Daily housekeeping
  • Change of towels (on request)
  • Dry cleaning service
  • 24-hour front desk
  • Concierge services
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • Pool sun loungers
  • Garden
  • Outdoor furniture
  • Rooftop terrace
Spa
  • Steam room
  • Massage - hot stone
  • Body treatments
  • 4 treatment rooms
  • Spa open daily
  • Aromatherapy
  • Massage - deep-tissue
  • Massage - Swedish
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Body scrubs

Policies

Check-in
Check-in time starts at 3:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are available for usd 30.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 30 for adults and usd 15 for children pet fee: usd 20 per pet, per night plus usd 20 one-time cleaning fee rollaway bed fee: usd 30.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 20 per pet, per night, plus a one-time cleaning fee of usd 20 welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Olaf
Jul 2, 2025 04:05:16 AM
Review Score:   10
Summary: Great Hotel
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Suite, 1 Bedroom (King bed)
Room Size: 807 square feet m2
1 King Bed
Deluxe Suite, 1 Bedroom (King bed)

General

Square meters - 75, Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Square feet - 807, Ping - 23, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 1 King Bed
Room Size: m2
1 King Bed
Superior Room, 1 King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive Suite, 1 Bedroom (King bed)
Room Size: 678 square feet m2
1 King Bed
Executive Suite, 1 Bedroom (King bed)

General

Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)
Room Size: m2
4 King Beds, Twin Bed and Large Twin Bed
Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

General

Bed count minimum 4, Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Kitchenette, Number of bedrooms - 3, Number of bathrooms - 3, Bed count maximum 4, Extra bed count 1
Executive Room, 1 King Bed
Room Size: 441 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 41, Private bathroom, Number of bedrooms - 0, Ping - 12, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Novotel Nairobi Westlands pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Nairobi Westlands have a swimming pool?

Yes, this Novotel Nairobi Westlands has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Nairobi Westlands?

Best-rates for the Novotel Nairobi Westlands starts from $140 per night with includes Security/Safety, Toiletries, Laundry, Parking, Sports/Activities, Bedding/Linens, Kitchen, Business Services, Wellness Facilities, Spa, Internet, Air Conditioner, Balcony/Terrace, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Pool, Accessibility with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Novotel Nairobi Westlands a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Nairobi Westlands wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Nairobi Westlands has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Nairobi Westlands?

Based on the information reported by the owner or manager, the Novotel Nairobi Westlands indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Nairobi Westlands?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Nairobi Westlands are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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