Orchard Rentals Singapore Singapore Orchard

JEN Singapore Tanglin by Shangri-La | Hotel in Singapore

| 8.8 (1003 Reviews) |  1 Bathroom
Orchard Hotel | JEN Singapore Tanglin by Shangri-La

Hotel in Orchard, Singapore

Hotel with a full-service spa, steps from Tanglin Mall
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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1A Cuscaden Road, Singapore, 249716, Singapore

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Air conditioning
  • Hypo-allergenic bedding
  • Laundry detergent
  • Iron/ironing board
  • Turndown service
  • Phone
  • Free newspapers
  • Restaurant dining guide
  • Desk
  • Free local calls
  • Safe
  • Connecting rooms available
  • In-room massage
  • Slippers
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 38.00 for adults and SGD 19.00 for children
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Free bottled water
  • Coffee/tea maker
  • Minibar
  • Electric kettle
Parking
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Free covered self parking on site
Accessibility
  • Wheelchair-accessible restaurant
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance
  • Elevator door width (inches): 43
  • Phone accessibility kit
  • Wheelchair-accessible business center
  • Wheelchairs available on site
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Health club access
  • Health/beauty spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Sauna
  • Free bicycle rentals
  • Children's pool
  • Access to nearby health club
  • Fitness center
  • Full-service spa
Entertainment
  • LCD TV
  • Satellite channels
General
  • Conference space
  • Computer station
  • Meeting rooms
  • Business center
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • English
  • Malay
  • Hindi
  • Chinese (Mandarin)
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • Pool sun loungers
Spa
  • Hot tub
  • Body wraps
  • 5 treatment rooms
  • Reflexology
  • Aromatherapy
  • Sauna
  • Facials
  • Massage - deep-tissue
  • Body scrubs
  • Massage - hot stone
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Manicures and pedicures
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: noon contactless check-in available express check-in available
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for sgd 108 per night.
Payment Policy
Fee for buffet breakfast: approximately sgd 38.00 for adults and sgd 19.00 for children rollaway bed fee: sgd 108 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la)

Reviews

Shawn
Jun 22, 2025 03:56:59 PM
Review Score:   6
Summary: The hotel is very eco friendly as it doesn't provide bottled water, instead the hotel has premium filtered tap water for drinking. That's perfectly fine for adults, but I doubt any couple travelling with young children will use premium filtered tap water to make milk powder for their toddlers. I booked the Club Room that comes with afternoon tea and cocktail. The lounge has very very very limited choice of snacks and drinks. Cocktail time also only beer and few bottles of wines available throughout the 2 hours session. The swimming pool looks old and the floor somehow I'm not sure if it's purposely for anti-slippery, but the floor feels a bit sandy or dusty on bare foot. The room looks vintage, bed is average. They do provide baby cot, but I wonder why is there no blanket and pillow for baby cot, also there is no children toiletries provided, despite I have informed the hotel a few times I'm travelling with young toddler. And another amazing point, the front desk told me I booked the hotel on Expedia, in fact is Hotels.com, so my ShangriLa member cannot be used.
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Room Arrangement

Room Info Facilities
Club Room, 1 King Bed
Room Size: 269 square feet m2
1 King Bed
Club Room, 1 King Bed

General

Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7.56, Club level room, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed
Room Size: 269 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Number of living rooms 0, Square feet - 269, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Shower grab bar height (centimeters) - 23, Square meters - 25, Doorway wheelchair width (centimeters) - 91, Wheelchair accessible, Shower grab bar height (inches) - 9, Free cribs/infant beds, No rollaway/extra beds, Doorway wheelchair width (inches) - 36, Ping - 7.56, Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 King Bed
Room Size: 538 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Rollaway/extra beds (surcharge), Square meters - 50, Ping - 15, Square feet - 538, No cribs (infant beds), Microwave, Club level room, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Deluxe Room, 2 Twin Beds
Room Size: 269 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds

General

Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7.56, Square meters - 25, Extra bed count 0, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Superior Room, 2 Twin Beds
Room Size: 269 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7.56, Square meters - 25, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed

General

Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds

FAQ's

Is this Orchard hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Orchard hotel have a swimming pool?

Yes, this Orchard hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Orchard hotel?

Best-rates for the Orchard hotel starts from $196 per night with includes Air Conditioner, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Kitchen, TV, Accessibility, Security/Safety, Breakfast, Laundry, Pool, Wheelchair Accessible, Toiletries, Guest Services, Child Friendly, Parking, Business Services, Spa, Hot Tub, Internet with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Orchard hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Orchard hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Orchard hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Orchard hotel?

Based on the information reported by the owner or manager, the Orchard hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Orchard hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Orchard hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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