JEN Penang Georgetown by Shangri-La | Hotel in George Town
Hotel in Downtown George Town, George Town
Family-friendly George Town hotel connected to a shopping center, steps from 1st Avenue Mall
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
JEN Penang Georgetown by Shangri-La offers 443 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 40-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.
This George Town hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Amenities
Facility Overview
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Bathrobes
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Hair dryer
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Private bathroom
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Free toiletries
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Bathtub or shower
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Towels
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Blackout drapes/curtains
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Bed sheets
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Down comforter
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Air conditioning
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Free cribs/infant beds
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Laptop-friendly workspace
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Iron/ironing board
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Soundproofing
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Phone
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Laptop-compatible safe
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Desk
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Connecting rooms available
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Slippers
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Room service available
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1 bar
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1 restaurant
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Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 70 for adults and MYR 35 for children
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Free bottled water
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Limited onsite parking
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Onsite parking available only on request
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Offsite parking available (MYR 72 per day)
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24-hour roundtrip airport shuttle (surcharge)
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Limo/town car service
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Free covered self parking on site
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Wheelchair-accessible restaurant
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Accessible airport shuttle
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Wheelchair-accessible concierge desk
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Well-lit path to entrance
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Wheelchair-accessible public washroom
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Braille signage
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Wheelchair-accessible path of travel
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16 stairs to reach property
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Elevator
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Wheelchair-accessible registration desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Steam room
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Outdoor pool
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Sauna
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24-hour health club
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Children's pool
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Premium channels
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40-inch LED TV
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Satellite channels
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Conference center
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Computer station
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Meeting rooms
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Business center
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Vending machine
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Ballroom
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Banquet hall
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Gift shop/newsstand
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Elevator
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Front-desk safe
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Hindi
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Chinese (Mandarin)
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English
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Malay
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Japanese
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Designated smoking areas
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TV in lobby
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Laundry facilities
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Outdoor pool
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Soundproofed rooms
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Babysitting (surcharge)
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In-room child care (surcharge)
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Children's pool
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Snack bar/deli
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Free cribs/infant beds
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Laundry facilities
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24-hour front desk
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Daily housekeeping
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Concierge services
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Tour/ticket assistance
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Hair salon
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Multilingual staff
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Porter/bellhop
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Wedding services
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Dry cleaning service
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Luggage storage
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Available in all rooms: Free WiFi and wired Internet
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Available in some public areas: Free WiFi and wired Internet
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Pool umbrellas
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Garden
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Pool sun loungers
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Executive Suite, 1 King Bed
Room Size:
646 square feet m2
|
GeneralSquare feet - 646, Number of bedrooms - 1, Coffee/tea maker, Pillow menu, Sofa bed, Extra bed count 1, Number of living rooms 1, Mini-fridge, Square meters - 60, Ping - 18, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view |
|
Deluxe Room, 2 Twin Beds (Club)
Room Size:
301 square feet m2
|
GeneralBidet, Ping - 8, Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Square meters - 28, Room and bed type depend on availability check-in, Club level room, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2 |
|
Family Room, 1 King Bed (Club)
Room Size:
344 square feet m2
|
GeneralBidet, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square feet - 344, Extra bed count 1, Ping - 10, Square meters - 32, Mini-fridge, Club level room, Bed count minimum 1, Bed count maximum 1, City view |
|
Deluxe Room, 2 Twin Beds
Room Size:
301 square feet m2
|
GeneralBidet, Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Square meters - 28, Ping - 8.46, Extra bed count 0, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2 |
|
Deluxe Room, 1 King Bed
Room Size:
301 square feet m2
|
GeneralBidet, Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Raised toilet seat, Square meters - 28, Grab bar - near toilet, Extra bed count 0, Square feet - 301, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Mini-fridge, Lowered electrical outlets in bathroom, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Ping - 8.46, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view |
|
Apartment, 1 King Bed
Room Size:
646 square feet m2
|
GeneralBidet, Square feet - 646, Kitchenette, Number of bedrooms - 1, Coffee/tea maker, Full-sized refrigerator/freezer, Microwave, Pillow menu, Sofa bed, Separate bedroom, Extra bed count 1, Number of living rooms 1, Separate dining area, Washer/dryer, Cookware, dishware, and utensils, Square meters - 60, Ping - 18, Espresso maker, Cleaning supplies, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
|
Deluxe Room, 1 King Bed (Club)
Room Size:
301 square feet m2
|
GeneralBidet, Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Square meters - 28, Room and bed type depend on availability check-in, Club level room, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view |
|
Family Room, 1 King Bed
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Bidet, Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Sofa bed, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 10 |
FAQ's
Is this Downtown George Town hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Downtown George Town hotel have a swimming pool?
Yes, this Downtown George Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Downtown George Town hotel?
Best-rates for the Downtown George Town hotel starts from $91 per night with includes Accessibility, Restaurant, Bar, Child Friendly, Air Conditioner, Designated Smoking Area, Balcony/Terrace, Business Services, Spa, Breakfast, Laundry, Pool, Wellness Facilities, Toiletries, Parking, Wheelchair Accessible, Bedding/Linens, Guest Services, Internet, TV with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Downtown George Town hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Downtown George Town hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Downtown George Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Downtown George Town hotel?
Based on the information reported by the owner or manager, the Downtown George Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Downtown George Town hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown George Town hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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