Jen Hong Kong by Shangri-La | Hotel in Hong Kong

| 8.3 (1451 Reviews) |  9 Bathrooms  19 Guests
Sai Wan Hotel | Jen Hong Kong by Shangri-La

Hotel in Sai Wan, Hong Kong

Renovation work is taking place from Aug 2025 to February 2026 daily. The Club Lounge, rooftop pool and fitness center are under renovation. Offering commanding views of Victoria Harbor from its location on Hong Kong Island, JEN Hong Kong by Shangri-La provides elegant accommodations with free Wi-Fi and convenient location only steps away from HKU MTR Station. It features a 16-yard rooftop pool and a fully-equipped gym. Enjoy scenic views from the seating area. In-room comforts at JEN Hong Kong by Shangri-La include a flat-screen TV, charging stations and an attached bathroom with a bathtub or shower facility. Guests can recharge with a leisurely swim at the rooftop pool, featuring sweeping views of the city and the harbor. Staff can attend to business and childcare needs. Listed as a Bib Gourmand restaurant in Michelin Guide 2014, Café Malacca specializes in Malaysian and Singaporean street-style cuisine. Guests can dine in a casual yet stylish area, featuring long tables, day beds and an open kitchen.

Jen Hong Kong by Shangri-La is located in Hong Kong.

This 280 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Wheelchair Accessible, Restaurant, and several others. This is a 4 star rated property and has over 1451 reviews with the average score of 8.3 . Coming to Hong Kong and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 280 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Hong Kong. These details are authentic, as they are provided by our partner, booking.com.

This Jen Hong Kong by Shangri-La in Hong Kong is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Jen Hong Kong by Shangri-La”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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508 Queen's Road West, Hong Kong, Hong Kong

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Bar
  • Restaurant
Parking
  • Private Parking
  • Parking on site
  • Parking
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
Activities
  • Fitness
  • Fitness center
General
  • Facilities for disabled guests
  • Elevator
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Safe
Guest Services
  • Express check-in/out
  • Fax/Photocopying
  • Babysitting/Child services
  • Currency exchange
  • 24-hour front desk
  • Business center
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Concierge
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (seasonal)
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Contactless check-in/out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
Spa
  • Swimming pool
  • Pool with view

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. hotel has put plastic-free and refillable alternatives in service. some items containing plastics will be available at a charge per regulation, please note that rates for extra beds do not include breakfast, kindly note that guests can take a metro and reach jen hong kong by shangri-la through exit b2 of hku mtr station, renovation work is taking place from aug 2025 to february 2026 daily. the club lounge, rooftop pool and fitness center are under renovation.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, fitness center is closed from 2026-01-31 until 2025-08-01

Reviews

Value for money:
8.07
Location:
8.97
Staff:
9.16
Facilities:
8.39
Comfort:
8.71
Cleanliness:
8.72
Keng Soon
Aug 22, 2025 07:00:00 AM
Review Score:   8
Singapore
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Club Suite
Room Type: Suite
Room Size: 43 m2
1 Queen bed(s) Bed
Club Suite

Bathroom

Walk-in shower, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Toilet, Towels

General

Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe

Media & Technology

DVD player, Telephone, Radio, Cable channels, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service, Executive lounge access

Bedroom

Childrens' cribs, Alarm clock

View

Sea view

Accessibility

Upper floors accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Club Twin Room with Harbor View
Room Type: Twin
Room Size: 21 m2
2 Twin bed(s) Bed

Bathroom

Walk-in shower, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toothbrush, Toilet, Towels

General

Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe

Media & Technology

DVD player, Telephone, Radio, Cable channels, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock

View

Sea view

Accessibility

Upper floors accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Superior Twin Room with City View
Room Type: Twin
Room Size: 21 m2
2 Twin bed(s) Bed

Bathroom

Private bathroom, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Toilet, Towels

General

Carpeted, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Safe

Media & Technology

DVD player, Telephone, Radio, Cable channels, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock

View

City view

Accessibility

Upper floors accessible by elevator
Deluxe Twin Room with Harbor View
Room Type: Twin
Room Size: 21 m2
2 Twin bed(s) Bed

Bathroom

Walk-in shower, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toothbrush, Toilet, Towels

General

Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe

Media & Technology

DVD player, Telephone, Radio, Cable channels, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock

View

Sea view

Accessibility

Upper floors accessible by elevator
Club Queen Room with Harbor View
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed

Bathroom

Walk-in shower, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toothbrush, Toilet, Towels

General

Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe

Media & Technology

DVD player, Telephone, Radio, Cable channels, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock

View

Sea view

Accessibility

Upper floors accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Club Queen Room with Mountain View
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Club Queen Room with Mountain View

Bathroom

Walk-in shower, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toothbrush, Toilet, Towels

General

Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe

Media & Technology

DVD player, Telephone, Radio, Cable channels, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock

View

Mountain view

Accessibility

Upper floors accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Deluxe Queen Room with City View
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Deluxe Queen Room with City View

Bathroom

Walk-in shower, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toothbrush, Toilet, Towels

General

Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe

Media & Technology

DVD player, Telephone, Radio, Cable channels, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

View

Quiet street view, View, City view

Services

Wake-up service

Bedroom

Alarm clock

Accessibility

Upper floors accessible by elevator
Deluxe Queen Room with Harbor View
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Deluxe Queen Room with Harbor View

Bathroom

Walk-in shower, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toothbrush, Toilet, Towels

General

Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe

Media & Technology

DVD player, Telephone, Radio, Cable channels, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock

View

Sea view

Accessibility

Upper floors accessible by elevator
Superior Queen Room with City View
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed

Bathroom

Private bathroom, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Toilet, Towels

General

Carpeted, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Safe

Media & Technology

DVD player, Telephone, Radio, Cable channels, TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock

View

City view

Accessibility

Upper floors accessible by elevator

FAQ's

Is this Sai Wan hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sai Wan hotel?

Check-in time for Sai Wan hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sai Wan hotel have a swimming pool?

Yes, this Sai Wan hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sai Wan hotel?

Best-rates for the Sai Wan hotel starts from $143 per night with includes Accessibility, Bar, Child Friendly, Parking, Business Services, Wellness Facilities, Guest Services, Wheelchair Accessible, Restaurant, Toiletries, Pool, View, Security/Safety, Internet, Air Conditioner with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sai Wan hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sai Wan hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sai Wan hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sai Wan hotel?

Based on the information reported by the owner or manager, the Sai Wan hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sai Wan hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sai Wan hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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