Ixtapa Palace | Hotel in Ixtapa

| 7.4 (307 Reviews) |  2 Bathrooms  10 Guests
Ixtapa Hotel | Ixtapa Palace

Hotel in Ixtapa

Ixtapa Palace features 3 swimming pools, hot tub, tennis courts and mini golf. The property is located 656 feet from Ixtapa Bay and 0.6 mi from Ixtapa Marina. The rooms offer air conditioning, wardrobe, satellite TV and telephone. The bathrooms come with a shower and free toiletries, and the kitchens have microwave, fridge and coffee maker. The on-site restaurant is open all day. Guests can find other options within 0.6 mi. A gym, spa treatments and steam room are also available. There is an onsite minimarket and bike rental. Ixtapa Palace is 15 minutes’ drive from Ixtapa-Zihuatanejo Bay and 20 minutes’ drive from Ixtapa-Zihuatanejo International Airport.

Ixtapa Palace is located in Ixtapa.

This 26 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Wheelchair Accessible, Sports/Activities, and several others. This is a 4 star rated property and has over 307 reviews with the average score of 7.4 . Coming to Ixtapa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 26 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Ixtapa. These details are authentic, as they are provided by our partner, booking.com.

This Ixtapa Palace in Ixtapa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ixtapa Palace”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Paseo de las Garzas, Ixtapa, 40880, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Snack barSnack bar
ParkingParking
  • Parking on siteParking on site
  • Parking garageParking garage
  • Free parkingFree parking
  • Accessible parkingAccessible parking
  • Private ParkingPrivate Parking
  • ParkingParking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Bike toursBike tours
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Tour or class about local cultureTour or class about local culture
  • SpaSpa
  • Public BathPublic Bath
  • Beauty servicesBeauty services
  • Massage chairMassage chair
  • Yoga classesYoga classes
  • Spa facilitiesSpa facilities
  • FitnessFitness
  • Ping-pongPing-pong
  • Spa/Wellness packagesSpa/Wellness packages
  • Walking toursWalking tours
  • CyclingCycling
  • Tennis courtTennis court
  • PlaygroundPlayground
  • Open-air bathOpen-air bath
  • AerobicsAerobics
  • Mini golfMini golf
  • Tennis equipmentTennis equipment
  • Fitness centerFitness center
  • SaunaSauna
  • SolariumSolarium
  • MassageMassage
  • Fitness classesFitness classes
EntertainmentEntertainment
  • Indoor play areaIndoor play area
  • Board games/PuzzlesBoard games/Puzzles
  • Outdoor play equipment for kidsOutdoor play equipment for kids
GeneralGeneral
  • Smoke-free propertySmoke-free property
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • Convenience store on siteConvenience store on site
  • Soundproof roomsSoundproof rooms
  • Family roomsFamily rooms
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
  • Air conditioningAir conditioning
Guest ServicesGuest Services
  • Vending machine (drinks)Vending machine (drinks)
  • 24-hour front desk24-hour front desk
  • Baggage storageBaggage storage
  • Currency exchangeCurrency exchange
  • Private check-in/outPrivate check-in/out
  • Daily housekeepingDaily housekeeping
  • Hair/Beauty salonHair/Beauty salon
  • Shared lounge/TV areaShared lounge/TV area
  • Tour deskTour desk
  • LaundryLaundry
  • Vending machine (snacks)Vending machine (snacks)
  • Invoice providedInvoice provided
OutdoorsOutdoors
  • GardenGarden
  • Sun deckSun deck
  • Outdoor poolOutdoor pool
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
  • Picnic areaPicnic area
  • Outdoor pool (year-round)Outdoor pool (year-round)
Security/SafetySecurity/Safety
  • CCTV outside propertyCCTV outside property
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • Fire extinguishersFire extinguishers
  • Key card accessKey card access
  • 24-hour security24-hour security
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Breakfast to-go containersBreakfast to-go containers
  • Delivered food covered securelyDelivered food covered securely
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Access to healthcare professionalsAccess to healthcare professionals
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
SpaSpa
  • Beach umbrellasBeach umbrellas
  • Swimming poolSwimming pool
  • Shallow endShallow end
  • WaterslideWaterslide
  • Beach chairs/LoungersBeach chairs/Loungers
  • Pool barPool bar
  • Kids' poolKids' pool
  • Plunge poolPlunge pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.62
Location:
8.51
Staff:
8.28
Facilities:
7.12
Comfort:
7.66
Cleanliness:
7.95
Robert
Nov 26, 2025 08:00:00 AM
Review Score:   7
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location
Negative: Could not get tv or internet to work. Could not adjust the AC it’s programmed at 24 which was to cold at night
Summary: It was alright as we arrived at 8:30 pm
See All Reviews

Room Arrangement

Room InfoFacilities
Senior Suite
Room Type: Apartment
Room Size: 54 m2
2 Sofa bed Bed
1 Full bed(s) Bed
Senior Suite

Bathroom

Shampoo, Shower, Free toiletries, Bathtub, Private bathroom, Toilet paper, Toilet, Bathtub or shower, Body soap, Towels, Conditioner

General

Trash cans, Soundproof, Safe, Interconnecting room(s) available, Key access, Key card access, Air conditioning, Tile/Marble floor

Media & Technology

Flat-screen TV, TV, Satellite channels

Kitchen

Dining table, Kitchenette, Microwave

Outdoors

Outdoor furniture, Patio, Terrace, Balcony

Living Area

Desk, Dining area, Sitting area, Sofa

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft)

View

Mountain view, Garden view, View, Landmark view, City view, Inner courtyard view, Quiet street view, Pool view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by stairs only, Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Studio
Room Size: 41 m2
1 Full bed(s) Bed
1 Sofa bed Bed
2 Full bed(s) Bed
Junior Suite

Bathroom

Shampoo, Shower, Free toiletries, Bathtub, Private bathroom, Toilet paper, Toilet, Bathtub or shower, Body soap, Towels, Conditioner

Media & Technology

Flat-screen TV, TV, Satellite channels

General

Trash cans, Fan, Key access, Key card access, Air conditioning, Tile/Marble floor

Kitchen

Kitchenette, Microwave

Outdoors

Patio, Balcony

Living Area

Desk, Sitting area, Sofa

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft)

View

Garden view, View, City view, Landmark view, Inner courtyard view, Quiet street view, Pool view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Ixtapa Palace pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ixtapa Palace?

Check-in time for Ixtapa Palace starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ixtapa Palace have a swimming pool?

Yes, this Ixtapa Palace has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ixtapa Palace?

Best-rates for the Ixtapa Palace starts from $78 per night with includes Wellness Facilities, Entertainment, Child Friendly, Parking, Pool, View, Wheelchair Accessible, Sports/Activities, Breakfast, TV, Balcony/Terrace, Security/Safety, Restaurant, Air Conditioner, Ocean View, Oceanfront, Spa, Bar, Guest Services, Laundry, Accessibility, Bedding/Linens with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Ixtapa Palace a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ixtapa Palace wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ixtapa Palace is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ixtapa Palace?

Based on the information reported by the owner or manager, the Ixtapa Palace indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ixtapa Palace?

Based on the information reported by the owner or manager, details for the cancellation policy for the Ixtapa Palace are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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