Hotel Universal | Hotel in Porto

7.7 (2463 Reviews) |   Pet Friendly  11 Bathrooms  25 Guests
Centro / Baixa Hotel | Hotel Universal

Hotel in Centro / Baixa, Porto

Located in the heart of the city of Porto, Hotel Universal offers rooms with air conditioning and free WIFI access throughout the hotel, as well as a common area, bar and 24-hour reception. The property is about 820 ft from S.Bento Train Station, 1312 ft from the famous Torre dos Clérigos and 1969 ft from D. Luis I bridge. Guest rooms of Hotel Universal are equipped with a TV and private bathroom with a hairdryer and a shower or bathtub. Some rooms also have city views. In our hotel, all rooms have bed linen and towels. Continental breakfast it’s available every morning with us (extra cost) Our staff speaks several languages and is available to answer any questions you may have. You can also schedule transfers, cruises on the Douro River and many other activities in the city of Porto, including a short tourist route. Nearby we have several points of interest such as Ribeira Square (3117 ft), Lello Bookshop (450), Oporto Coliseum (2133 ft), Santa Catarina Street (3117 ft), Oporto Catedral (2133 ft), Majestic Café (1640 ft) and many others. The nearest airport is Francisco Sá Carneiro Airport 9.9 mi away from Hotel Universal

Hotel Universal is located in Porto.

This 41 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Bar, Guest Services, and several others. This is a 2 star rated property and has over 2463 reviews with the average score of 7.7 . Coming to Porto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 41 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Porto. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Universal in Porto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Universal”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Avenida dos Aliados, 38, Porto, 4000-064, Portugal

Amenities

Air Conditioner
Pet Friendly
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Coffee house on site
  • Wine/Champagne
Accessibility
  • Wheelchair accessible
  • Raised toilet
  • Toilet with grab rails
  • Lowered sink
  • Bathroom emergency cord
Activities
  • Pool table
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Heating
  • Pet friendly
Guest Services
  • Airport shuttle
  • Ironing service
  • Express check-in/out
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Fax/Photocopying
  • Shuttle service
  • Laundry
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • 24-hour front desk
  • Baggage storage
  • Tour desk
  • Concierge
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). a platform is available for disabled visitors, but not for luggage, pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel, please inform staff upon booking if your expected time of arrival should be later than 23:59, please note that for reservations for 5 or more rooms, a nonrefundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate, it is mandatory to present a vaccination card or covid19 test upon check in. please contact hotel if you have any further questions.if you require an invoice when booking a prepaid rate, write this and your company details in the special requests box, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: 3727

Reviews

Value for money:
7.79
Location:
9.53
Staff:
8.89
Facilities:
7.23
Comfort:
7.82
Cleanliness:
7.94
BJD 007
Mar 26, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Travelled towards the end of Feb'25. Very friendly and helpful staff. I got a nice room right at the top. I was lucky that the hotel was quiet and not so crowded, maybe not yet tourist season. The room is small and basic, but nice and cosy and has a breakfast place too. The location is very convenient, just a short walk to the Praca Ribeira. Value for money.
Negative: A little steep flight of stairs to the Reception area, which is a little challenging if you have big baggage, which you normally shouldn't. Breakfast did not have any veggies, a few sauté veggies or even raw legumes or crudités would be welcome. The room had a window but it was locked, and probably overlooked another building or something else, so no natural light or something to look out at, but not a deal breaker.
Summary: Small, cosy room in a convenient central location in Porto
See All Reviews

Room Arrangement

Room Info Facilities
Twin Standard
Room Type: Twin/Double
Room Size: 10 m2
2 Twin bed(s) Bed
Twin Standard

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Smoke Alarm, Heating

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Triple Room
Room Type: Triple
Room Size: 18 m2
3 Twin bed(s) Bed

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Smoke Alarm, Heating

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Family Room (4 Adults)
Room Type: Quad
Room Size: 20 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Bathroom

Free toiletries, Private bathroom, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Twin Room - Disability Access
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed

Food & Drink

Minibar

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom, Lower sink, Roll-in shower
Budget Double or Twin Room - Attic - no pet allowed
Room Type: Twin/Double
Room Size: 9 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Smoke Alarm

Bathroom

Free toiletries, Private bathroom, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only
Superior Double Room with View
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 14 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Superior Triple Room
Room Type: Triple
Room Size: 20 m2
3 Twin bed(s) Bed

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Standard Double Room with City View
Room Type: Double
Room Size: 10 m2
1 Full bed(s) Bed
Standard Double Room with City View

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Smoke Alarm, Heating

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Superior Twin Room
Room Type: Twin
Room Size: 14 m2
2 Twin bed(s) Bed

Food & Drink

Minibar

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator
Small Single Room
Room Type: Single
Room Size: 9 m2
1 Twin bed(s) Bed

General

Tile/Marble floor, Trash cans, Key access, Air conditioning, Heating, Safe, Smoke Alarm

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Bathroom

Free toiletries, Private bathroom, Toilet paper, Hairdryer, Toilet, Towels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

FAQ's

Is this Hotel Universal pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Universal?

Check-in time for Hotel Universal starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Universal have a swimming pool?

No, this Hotel Universal does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Universal?

Best-rates for the Hotel Universal starts from $117 per night with includes Sports/Activities, Bar, Guest Services, Internet, Kitchen, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Fireplace/Heating, Child Friendly, Air Conditioner, TV, Security/Safety, Toiletries, Pet Friendly, Restaurant, Entertainment, Laundry with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Universal a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Universal wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Universal is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Universal?

Based on the information reported by the owner or manager, the Hotel Universal indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Universal?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Universal are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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