Hotel Ma'xanab Tulum | Hotel in Tulum

| 8.9 (338 Reviews) |  9 Bathrooms  18 Guests
Zona Hotelera Hotel | Hotel Ma'xanab Tulum

Hotel in Zona Hotelera, Tulum

Located in Tulum, a few steps from South Tulum Beach, Hotel Ma'xanab Tulum has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. At the hotel, each room includes a desk. Rooms are equipped with a coffee machine, while some rooms contain a terrace and others also feature sea views. The rooms in Hotel Ma'xanab Tulum are equipped with free toiletries and an iPod docking station. Breakfast is available, and includes à la carte, vegetarian and vegan options. At the accommodation you'll find a restaurant serving Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. Tulum Archeological Site is 5.5 miles from Hotel Ma'xanab Tulum, while Parque Nacional Tulum is 1.5 miles away. Tulum International Airport is 27 miles from the property, and the property offers a paid airport shuttle service.

Hotel Ma'xanab Tulum is located in Tulum.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Ocean View, Security/Safety, and several others. This is a 5 star rated property and has over 338 reviews with the average score of 8.9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Ma'xanab Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Ma'xanab Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Tulum-Boca Paila Km. 6.5, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Bar
  • Restaurant
Parking
  • Free parking
  • Parking
  • Private Parking
Activities
  • Facial treatments
  • Head massage
  • Private beach area
  • Body scrub
  • Fitness center
  • Beauty services
  • Foot massage
  • Open-air bath
  • Beachfront
  • Full-body massage
  • Body treatments
  • Spa lounge/Relaxation area
  • Couples' massage
  • Massage
  • Hand massage
  • Spa/Wellness packages
  • Spa facilities
  • Beach
  • Spa
  • Body wrap
  • Neck massage
  • Back massage
  • Fitness
Entertainment
  • Board games/Puzzles
General
  • Designated smoking area
  • Air conditioning
  • Safe
  • Adults only
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • Baggage storage
  • Private check-in/out
  • Airport shuttle
  • Shuttle service
  • Room service
  • Fax/Photocopying
  • Concierge
  • Grocery deliveries
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Laundry
  • Tour desk
  • Packed lunches
  • Express check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Sun deck
  • Outdoor pool
  • Terrace
  • Garden
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • First aid kits available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Shallow end
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool
  • Infinity pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
7.85
Location:
9.43
Staff:
9.38
Facilities:
8.97
Comfort:
9.29
Cleanliness:
9.29
Sarah
Aug 23, 2025 07:00:00 AM
Review Score:   9
Luxembourg
Reviewer Type: Couple
Travel Purpose: leisure
Positive: It was a pleasure staying at the Ma'xanab Hotel! Both the hotel and the staff were outstanding: The location is excellent, with many interesting places within walking distance or easily accessible by car, and the hotel staff are incredibly helpful and willing to help with even the smallest of wishes! A place you'll gladly return to!
See All Reviews

Room Arrangement

Room Info Facilities
Ground floor Ocean front Suite
Room Type: Suite
Room Size: 86 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels

General

Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access

Media & Technology

iPod dock, Telephone

Outdoors

Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture

Living Area

Sitting area, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet

View

View, Sea view

Services

Wake-up service

Kitchen

Wine glasses, Dining table, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Plunge Pool, Infinity Pool, Heated pool, Pool with a view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
First floor Ocean front Suite
Room Type: Suite
Room Size: 78 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels

General

Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access

Media & Technology

iPod dock, Telephone

Outdoors

Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture

Living Area

Sitting area, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet

View

View, Sea view

Services

Wake-up service

Kitchen

Wine glasses, Dining table, Coffee machine, Cleaning products

Room Amenities

Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Plunge Pool, Infinity Pool, Heated pool, Pool with a view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Ground floor Ocean view Suite
Room Type: Suite
Room Size: 72 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels

General

Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access

Media & Technology

iPod dock, Telephone

Outdoors

Patio, Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture

Living Area

Sitting area, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet

View

View, Sea view, Pool view

Services

Wake-up service

Kitchen

Wine glasses, Dining table, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Plunge Pool, Infinity Pool, Heated pool, Pool with a view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
First floor Ocean view Suite
Room Type: Suite
Room Size: 72 m2
1 King bed(s) Bed
First floor Ocean view Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels

General

Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access

Media & Technology

iPod dock, Telephone

Outdoors

Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture

Living Area

Sitting area, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet

View

View, Sea view, Pool view

Services

Wake-up service

Kitchen

Wine glasses, Dining table, Coffee machine, Cleaning products

Room Amenities

Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Plunge Pool, Infinity Pool, Heated pool, Pool with a view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Ground floor Jungle View Suite
Room Type: Suite
Room Size: 72 m2
1 King bed(s) Bed
Ground floor Jungle View Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels

General

Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access

Media & Technology

iPod dock, Telephone

Outdoors

Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture

Living Area

Sitting area, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet

View

View, Pool view

Services

Wake-up service

Kitchen

Wine glasses, Dining table, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Heated pool, Pool with a view, Pool towels, Plunge Pool

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
First floor Garden view Suite
Room Type: Suite
Room Size: 58 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels

General

Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access

Media & Technology

iPod dock, Telephone

Outdoors

Balcony, Outdoor dining area, Outdoor furniture

Living Area

Sitting area, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

View, Inner courtyard view, Garden view

Services

Wake-up service

Kitchen

Wine glasses, Dining table, Coffee machine, Cleaning products

Room Amenities

Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Ground floor Garden view Two beds Suite
Room Type: Suite
Room Size: 72 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels

General

Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access

Media & Technology

iPod dock, Telephone

Outdoors

Balcony, Outdoor dining area, Patio, Outdoor furniture

Living Area

Sitting area, Dining area, Desk

View

View, Inner courtyard view, Garden view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Wine glasses, Dining table, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Ground Floor Garden View
Room Type: Suite
Room Size: 64 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathrobe, Free toiletries, Shampoo, Walk-in shower, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels

General

Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access

Media & Technology

iPod dock, Telephone

Outdoors

Balcony, Outdoor dining area, Patio, Outdoor furniture

Living Area

Sitting area, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

View, Inner courtyard view, Garden view

Services

Wake-up service

Kitchen

Wine glasses, Dining table, Coffee machine, Cleaning products

Accessibility

Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
First floor Jungle view Suite
Room Type: Suite
Room Size: 72 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathrobe, Free toiletries, Shampoo, Hairdryer, Bathtub or shower, Toothbrush, Toilet paper, Shower cap, Private bathroom, Conditioner, Towels/Sheets (extra fee), Shower, Toilet, Towels

General

Key card access, Air conditioning, Mosquito net, Safe, Trash cans, Laptop safe, Private entrance, Fan, Fire extinguisher, Key access

Media & Technology

iPod dock, Telephone

Outdoors

Outdoor dining area, Private pool, Terrace, Balcony, Outdoor furniture

Living Area

Sitting area, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Walk-in closet, Wardrobe or closet

View

View, Pool view

Services

Wake-up service

Kitchen

Wine glasses, Dining table, Coffee machine, Cleaning products

Room Amenities

Drying rack for clothing, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Plunge Pool, Infinity Pool, Heated pool, Pool with a view

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hotel Ma'xanab Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Ma'xanab Tulum?

Check-in time for Hotel Ma'xanab Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Ma'xanab Tulum have a swimming pool?

Yes, this Hotel Ma'xanab Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Ma'xanab Tulum?

Best-rates for the Hotel Ma'xanab Tulum starts from $570 per night with includes Oceanfront, Sports/Activities, Designated Smoking Area, Ocean View, Security/Safety, Spa, Toiletries, Guest Services, Internet, Laundry, Parking, Pool, View, Transportation/Shuttle, Entertainment, Air Conditioner, Private Beach, Wellness Facilities, Restaurant, Bar, Breakfast, Balcony/Terrace with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Ma'xanab Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Ma'xanab Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Ma'xanab Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Ma'xanab Tulum?

Based on the information reported by the owner or manager, the Hotel Ma'xanab Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Ma'xanab Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Ma'xanab Tulum are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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