Hotel Lagoon | Hotel in Santa Elena

| 7.6 (38 Reviews) |  1 Bathroom
Santa Elena Hotel | Hotel Lagoon

Hotel in Santa Elena

Hotel in Santa Elena with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this hotel has a restaurant and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Lagoon offers 12 air-conditioned accommodations with complimentary bottled water. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include showers. This Santa Elena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Subteniente Lopez Av. México, Santa Elena, 77965, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Balcony/TerraceBalcony/Terrace
Bedding/LinensBedding/Linens
RestaurantRestaurant
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Toilet paperToilet paper
  • Private bathroomPrivate bathroom
  • ShampooShampoo
  • SoapSoap
  • ShowerShower
  • TowelsTowels
BedroomBedroom
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Individually decoratedIndividually decorated
  • Window screensWindow screens
  • Individually furnishedIndividually furnished
BreakfastBreakfast
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • 1 restaurant1 restaurant
  • Free daily receptionFree daily reception
  • Free bottled waterFree bottled water
  • Electric kettleElectric kettle
ParkingParking
  • Free self parking on siteFree self parking on site
  • Free 24-hour offsite parking within 16 ftFree 24-hour offsite parking within 16 ft
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • This property does not have elevatorsThis property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible poolWheelchair-accessible pool
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
ActivitiesActivities
  • Outdoor poolOutdoor pool
EntertainmentEntertainment
  • 32-inch TV32-inch TV
  • Satellite channelsSatellite channels
GeneralGeneral
  • Free newspapers in lobbyFree newspapers in lobby
  • EnglishEnglish
  • SpanishSpanish
  • Romance packages availableRomance packages available
  • Designated smoking areasDesignated smoking areas
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • Outdoor poolOutdoor pool
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Laundry facilitiesLaundry facilities
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
  • Pool sun loungersPool sun loungers
  • GardenGarden
  • Picnic areaPicnic area
  • YardYard

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: 4:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Pet deposit: mxn 200 per night pet fee: mxn 200 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
2 total (up to 66 lbs per pet) pets allowed for an extra charge of mxn 200 per pet, per night, plus a deposit of mxn 200 per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

James S
Dec 4, 2024 09:25:23 PM
Review Score:   8
Summary: A great place to stay as you travel to or from Belize: very close to the border. We stayed two nights. Enjoyed the view of a lagoon, swam in the small pool, visited Chetumal and a couple of other nearby communities that face lagoons. Excellent breakfast!
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Room Arrangement

Room InfoFacilities
Family Quadruple Room, Garden View
Room Size: m2
2 Queen Beds
Family Quadruple Room, Garden View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 2, Bed count maximum 2
Family Quadruple Room, Lagoon View
Room Size: m2
2 Queen Beds
Family Quadruple Room, Lagoon View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Lagoon view, No cribs (infant beds), Pets not allowed, Bed count minimum 2, Bed count maximum 2
Habitación Sencilla, 1 cama matrimonial, vista al jardín
Room Size: m2
1 Queen Bed
Habitación Sencilla, 1 cama matrimonial, vista al jardín

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Room and bed type depend on availability check-in, Pets not allowed, Courtyard view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Hotel Lagoon pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Lagoon have a swimming pool?

Yes, this Hotel Lagoon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Lagoon?

Best-rates for the Hotel Lagoon starts from $44 per night with includes Internet, Air Conditioner, Designated Smoking Area, Bedding/Linens, Restaurant, Kitchen, Laundry, Parking, Pool, TV, Balcony/Terrace, Guest Services, Entertainment, Child Friendly with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Lagoon a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Lagoon wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Lagoon has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Lagoon?

Based on the information reported by the owner or manager, the Hotel Lagoon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Lagoon?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Lagoon are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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