Hotel Firefly | Hotel in Zermatt

| 9.8 (195 Reviews) |  1 Bathroom
Zermatt Hotel | Hotel Firefly

Hotel in Zermatt

Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Hotel Firefly offers 16 accommodations with DVD players and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Tempur-Pedic mattresses. Flat-screen televisions come with digital channels, video-game consoles, and Netflix. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Schluhmattstrasse 55, Zermatt, 3920, Switzerland

Amenities

PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BathrobesBathrobes
  • TowelsTowels
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
  • Free toiletriesFree toiletries
  • Hair dryerHair dryer
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • HeatingHeating
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Free cribs/infant bedsFree cribs/infant beds
  • Bed sheetsBed sheets
  • Tempur-Pedic bedTempur-Pedic bed
  • SoundproofingSoundproofing
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • Individually furnishedIndividually furnished
  • SafeSafe
  • Heated floorsHeated floors
  • PhonePhone
  • SlippersSlippers
  • Children's slippersChildren's slippers
  • Individually decoratedIndividually decorated
BreakfastBreakfast
  • 1 bar1 bar
  • Free cooked-to-order breakfast available daily 7 AM–noonFree cooked-to-order breakfast available daily 7 AM–noon
  • KitchenKitchen
  • Coffee/tea makerCoffee/tea maker
  • OvenOven
  • Free bottled waterFree bottled water
  • StovetopStovetop
  • Cookware/dishes/utensilsCookware/dishes/utensils
  • Electric kettleElectric kettle
  • Paper towelsPaper towels
  • MinibarMinibar
  • Espresso makerEspresso maker
  • DishwasherDishwasher
  • RefrigeratorRefrigerator
  • ToasterToaster
ParkingParking
  • No onsite parking availableNo onsite parking available
  • Ski shuttle nearbySki shuttle nearby
AccessibilityAccessibility
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Well-lit path to entranceWell-lit path to entrance
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Stair-free path to entranceStair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibilityIn-room accessibility
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • Wheelchair-accessible spaWheelchair-accessible spa
  • ElevatorElevator
ActivitiesActivities
  • Ski equipment rentalsSki equipment rentals
  • Ski areaSki area
  • Hiking/biking trailsHiking/biking trails
  • Ski runsSki runs
  • SkiingSkiing
  • FishingFishing
  • SleddingSledding
  • Ski liftsSki lifts
  • Skiing lessonsSkiing lessons
  • SnowshoeingSnowshoeing
  • Downhill skiingDownhill skiing
  • SnowboardingSnowboarding
  • Steam roomSteam room
  • Hiking/biking trailsHiking/biking trails
  • Hot tubHot tub
  • Fitness centerFitness center
  • Billiards/pool tableBilliards/pool table
  • Rock climbingRock climbing
  • SaunaSauna
  • Arcade/game roomArcade/game room
  • Ropes courseRopes course
  • Indoor poolIndoor pool
  • Mountain bikingMountain biking
  • Full-service spaFull-service spa
  • Foosball tableFoosball table
EntertainmentEntertainment
  • Streaming servicesStreaming services
  • Flat-screen TVFlat-screen TV
  • Video gamesVideo games
  • NetflixNetflix
  • DVD playerDVD player
  • Video-game consoleVideo-game console
  • Cable/satellite channelsCable/satellite channels
GeneralGeneral
  • GamesGames
  • Smoke-free propertySmoke-free property
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • Free newspapers in lobbyFree newspapers in lobby
  • PortuguesePortuguese
  • ItalianItalian
  • EnglishEnglish
  • FrenchFrench
  • GermanGerman
Guest ServicesGuest Services
  • KitchenKitchen
  • Soundproofed roomsSoundproofed rooms
  • DVD playerDVD player
  • Arcade/game roomArcade/game room
  • RefrigeratorRefrigerator
  • Free cribs/infant bedsFree cribs/infant beds
  • Indoor poolIndoor pool
  • Laundry facilitiesLaundry facilities
  • Multilingual staffMultilingual staff
  • Luggage storageLuggage storage
  • Ski storageSki storage
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • Porter/bellhopPorter/bellhop
  • Tour/ticket assistanceTour/ticket assistance
  • Ski passesSki passes
  • Concierge servicesConcierge services
  • Front desk (limited hours)Front desk (limited hours)
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • TerraceTerrace
  • GardenGarden
  • Furnished balcony or patioFurnished balcony or patio
SpaSpa
  • MassagesMassages

Policies

Check-in
Check-in
Check-in start time: 4:00 pm; check-in end time: 10 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before 11 am
Child Policy
Child Policy
Children are welcome. kids stay free! one child 4 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Payment Policy
Pet fee: chf 30.00 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of chf 30.00 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only food and water bowls are available
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Ingrid
Oct 11, 2026 06:47:35 PM
Review Score:   10
Summary: This place is fantastic! The staff literally gives you a full tour of all amenities. The hot tub/pool area was wonderful! They had a full gym and sauna areas as well. The 3 bedroom apartment we booked was so big and spacious with everything you could need. The bedding was so nice and the mattress was very comfortable. We were told to order our breakfast every night and they would deliver it every morning at the time desired. It was presented as a royal feast with table cloth and egg warmers. So beautifully done. They were in and out setting it up so quickly. The food was delicious! Probably the best service we have ever received. They ordered our taxi for us on our arrival and farewell. We will definitely return! Seriously LOVED the staff!!! Well Done !!!
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Room Arrangement

Room InfoFacilities
Deluxe Suite
Room Size: 646 square feet m2
2 King Bed and Double Sofa Bed
Deluxe Suite

General

Pet-friendly room, Square meters - 60, Square feet - 646, Separate dining area, Number of living rooms 1, Separate sitting area, Garden view, Private bathroom, Number of bathrooms - 1, Separate bathtub and shower, Separate bedroom, Number of bedrooms - 1, Ping - 18.15, Bed count minimum 2, Bed count maximum 2
Junior Suite
Room Size: 323 square feet m2
1 King Bed
Junior Suite

General

Pet-friendly room, Square meters - 30, Square feet - 323, Private bathroom, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Valley view, Ping - 9, Bed count minimum 1, Bed count maximum 1
Chalet Suite
Room Size: 1615 square feet m2
4 King Beds
Chalet Suite

General

Fireplace, Pet-friendly room, Square meters - 150, Square feet - 1615, Separate dining area, Number of living rooms 1, Separate sitting area, Mountain view, Private bathroom, Number of bathrooms - 3, Separate bathtub and shower, Number of bedrooms - 4, Ping - 45.39, Bed count minimum 4, Bed count maximum 4
Skylight Loft
Room Size: 2691 square feet m2
6 King Beds
Skylight Loft

General

Fireplace, Pet-friendly room, Square meters - 250, Square feet - 2691, Separate dining area, Number of living rooms 1, Separate sitting area, Mountain view, Private bathroom, Number of bathrooms - 5, Separate bathtub and shower, Number of bedrooms - 5, Ping - 75.63, Bed count minimum 6, Bed count maximum 6
Maxi Suite Deluxe
Room Size: 1399 square feet m2
3 King Beds
Maxi Suite Deluxe

General

Fireplace, Pet-friendly room, Square meters - 130, Square feet - 1399, Separate dining area, Number of living rooms 1, Separate sitting area, Garden view, Private bathroom, Number of bathrooms - 3, Separate bathtub and shower, Number of bedrooms - 3, Ping - 39.32, Bed count minimum 3, Bed count maximum 3
Maxi Suite Panorama
Room Size: 1399 square feet m2
3 King Beds
Maxi Suite Panorama

General

Fireplace, Pet-friendly room, Square meters - 130, Square feet - 1399, Separate dining area, Number of living rooms 1, Separate sitting area, Bathtub or shower, Garden view, Private bathroom, Number of bathrooms - 2, Number of bedrooms - 3, Ping - 39, Bed count minimum 3, Bed count maximum 3

FAQ's

Is this Hotel Firefly pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Firefly have a swimming pool? 

Yes, this Hotel Firefly has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Firefly? 

Best-rates for the Hotel Firefly starts from $413 per night with includes Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Sports/Activities, Bedding/Linens, Skiing, Wellness Facilities, Spa, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Hot Tub, Internet, Kitchen, Laundry with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Firefly a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Firefly wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Firefly is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Firefly? 

Based on the information reported by the owner or manager, the Hotel Firefly indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Firefly? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Firefly are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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