Hotel Charles-Alexandre | Hotel in Québec City

| 8.8 (397 Reviews) |  1 Bathroom
Haute-Ville Hotel | Hotel Charles-Alexandre

Hotel in Haute-Ville, Québec City

Hotel in Québec City, steps from Grande Allée
Along with self parking, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Housekeeping is available on request.
Hotel Charles-Alexandre offers 23 accommodations with espresso makers and hair dryers. Flat-screen televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.


The recreational activities listed below are available either on site or nearby; fees may apply.

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91 Grande Allée Est, Québec City, G1R 2H5, Canada

Amenities

Air Conditioner
Parking
TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Skiing
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Toilet paper
  • Hair dryer
  • Shampoo
  • Soap
  • Free toiletries
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Iron/ironing board
  • Soundproofing
  • Phone
  • Free local calls
Breakfast
  • Espresso maker
Parking
  • Limited onsite parking
  • Uncovered self parking on site (CAD 28.74 per night)
  • Electric car charging station on site
Accessibility
  • Upper floors accessible by stairs only
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Handrails in stairways
  • This property does not have elevators
Activities
  • Bicycle rentals
  • Snowshoeing
  • Windsurfing
  • Boat tours
  • Water skiing
  • Downhill skiing
  • Snowmobiling
  • Golfing
  • Cross-country skiing
Entertainment
  • Cable channels
  • Flat-screen TV
General
  • Free newspapers in lobby
  • Reception hall
  • ATM/banking services
  • French
  • English
  • Smoke-free property
  • Fireplace in lobby
Guest Services
  • Soundproofed rooms
  • Tour/ticket assistance
  • Virtual front desk
  • Ski storage
  • Hair salon
  • Housekeeping (on request)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Picnic area

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available express check-out available
Child Policy
Children 10 and younger are not allowed at this property. all guests older than 10 are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Uncovered self parking fee: cad 28.74 per night pet fee: cad 28.74 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets pets allowed for an extra charge of cad 28.74 per accommodation, per stay service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges property registration number 093155, 2025-11-30 safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Hamant
Jul 21, 2025 09:28:36 PM
Review Score:   10
Summary: Very spacious and clean. Great location as it is close to the Plains of Abraham and old Quebec City and restaurants. Just had some issues as check in and doors use only digital keys which did not work all the time.
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Room Arrangement

Room Info Facilities
Superior Room
Room Size: m2
1 King Bed
Superior Room

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Standard Quadruple Room, 2 Queen Beds
Room Size: 2368 square feet m2
2 Queen Beds
Standard Quadruple Room, 2 Queen Beds

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 2368, Ping - 66.55, Bed count minimum 2, Square meters - 220, Bed count maximum 2
Classic Room
Room Size: m2
1 Queen Bed
Classic Room

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Comfort Triple Room
Room Size: m2
2 Queen Bed and Twin Bed
Comfort Triple Room

General

Number of living rooms 0, Private bathroom, Hardwood flooring in room, Number of bedrooms - 0, Shower only, Towels provided, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Family Room
Room Size: m2
2 Queen Bed and Twin Bunk Bed
Family Room

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3

FAQ's

Is this Hotel Charles-Alexandre pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Charles-Alexandre have a swimming pool?

No, this Hotel Charles-Alexandre does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Charles-Alexandre?

Best-rates for the Hotel Charles-Alexandre starts from $149 per night with includes Air Conditioner, Skiing, Toiletries, TV, Bedding/Linens, Guest Services, Entertainment, Kitchen, Fireplace/Heating, Laundry, Parking, Balcony/Terrace, Security/Safety, Wellness Facilities, Internet with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Charles-Alexandre a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Charles-Alexandre wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Charles-Alexandre has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Charles-Alexandre?

Based on the information reported by the owner or manager, the Hotel Charles-Alexandre indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Charles-Alexandre?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Charles-Alexandre are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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