HANNAH INN - ex HELLO INN | Hotel in Astana

8.6 (917 Reviews) |  1 Bathroom  16 Guests
Nur-Sultan Hotel | HANNAH INN - ex HELLO INN

Hotel in Nur-Sultan, Astana

Located in Astana, 2.6 miles from Bayterek Monument, HANNAH INN - ex HELLO INN has accommodations with a shared lounge, free private parking, a terrace and a bar. The property is around 5.2 miles from Expo 2017 Astana, a 10-minute walk from Otan Korgaushylar Monument and one mile from Kazakhstan Sports Palace. The property provides a 24-hour front desk as well as free WiFi. Atameken Ethnic Memorial Complex is 2 miles from the hotel, while Ak Orda Presidential Palace is 2.2 miles from the property. Nursultan Nazarbayev International Airport is 11 miles away.

HANNAH INN - ex HELLO INN is located in Astana.

This 26 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Fireplace/Heating, Restaurant, and several others. This is a good star rated property and has over 917 reviews with the average score of 8.6 . Coming to Astana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 26 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Astana. These details are authentic, as they are provided by our partner, booking.com.

This HANNAH INN - ex HELLO INN in Astana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “HANNAH INN - ex HELLO INN”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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21/1 Tashenov Street, Astana, 010000, Kazakhstan

Amenities

Parking
Designated Smoking Area
TV
Balcony/Terrace
Security/Safety
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Coffee house on site
Parking
  • Private Parking
  • Parking on site
  • Street parking
  • Parking
  • Free parking
General
  • Heating
  • Smoke-free property
  • Designated smoking area
  • Family rooms
  • Non-smoking rooms
Guest Services
  • Shared lounge/TV area
  • Daily housekeeping
  • 24-hour front desk
  • Baggage storage
  • Laundry
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
Security/Safety
  • Security alarm
  • CCTV in common areas
  • Key access
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Parking is subject to availability due to limited spaces, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.78
Location:
8.49
Staff:
9.02
Facilities:
8.37
Comfort:
8.54
Cleanliness:
8.76
Allan
Aug 26, 2025 07:00:00 AM
Review Score:   8
Luxembourg
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Cleanliness and friendly and helpful staff. Also, it is located outside the city centre so a good place to come back to if one needs relaxation away from the hustle and bustle of the city.
Negative: The toilets are shared but some guests forget to leave the place in a state in which they would like find it much as the staff try to keep the place clean. In addition, the isolation is good from noise outside, some guests in neighboring rooms may forget to keep their discussions and laughing down after acceptable hours. However this is not the norm (I must have been unlucky, fortunately these guests checked out the following day)
Summary: A place of rest outside the hustle and bustle of the city centre
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Balcony
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed

Outdoors

Balcony

Bathroom

Shared bathroom, Shared toilet, Slippers, Towels

General

Heating, Key access, Private entrance, Hardwood or parquet floors, Mosquito net, Reading light, Trash cans, Smoke Alarm

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack, Socket near the bed

View

Inner courtyard view
Budget Single Room without Window
Room Type: Single
Room Size: 9 m2
1 Twin bed(s) Bed

Bathroom

Shared bathroom, Shared toilet, Slippers, Towels

General

Heating, Tile/Marble floor, Key access, Private entrance, Reading light, Trash cans, Smoke Alarm

Bedroom

Linens

Room Amenities

Clothes rack, Socket near the bed
Budget Single Room
Room Type: Single
Room Size: 9 m2
1 Twin bed(s) Bed

Bathroom

Shared bathroom, Shared toilet, Slippers, Towels

General

Heating, Key access, Private entrance, Hardwood or parquet floors, Mosquito net, Reading light, Trash cans, Smoke Alarm

Bedroom

Linens

Room Amenities

Clothes rack, Socket near the bed
Budget Double Room
Room Type: Double
Room Size: 11 m2
1 Full bed(s) Bed

Bathroom

Shared bathroom, Shared toilet, Slippers, Towels

General

Heating, Key access, Private entrance, Hardwood or parquet floors, Mosquito net, Reading light, Trash cans, Smoke Alarm

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack, Socket near the bed
Family Room
Room Type: Family
Room Size: 15 m2
1 Full bed(s) Bed
1 Bunk bed Bed

Living Area

Desk

Bathroom

Shared bathroom, Shared toilet, Slippers, Towels

General

Heating, Key access, Private entrance, Hardwood or parquet floors, Mosquito net, Reading light, Trash cans, Smoke Alarm

Bedroom

Linens

Room Amenities

Clothes rack, Socket near the bed
Budget Twin Room
Room Type: Twin
Room Size: 12 m2
2 Twin bed(s) Bed
Budget Twin Room

Living Area

Desk

Bathroom

Shared bathroom, Shared toilet, Slippers, Towels

General

Heating, Key access, Private entrance, Hardwood or parquet floors, Mosquito net, Reading light, Trash cans, Smoke Alarm

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack, Socket near the bed
Double Room with Private Bathroom
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Double Room with Private Bathroom

Bathroom

Private bathroom, Shower, Slippers, Toilet, Towels, Free toiletries, Hairdryer

General

Heating, Tile/Marble floor, Key access, Private entrance, Mosquito net, Trash cans, Smoke Alarm

Media & Technology

Flat-screen TV

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack, Socket near the bed
Standard Double Room with Shared Bathroom
Room Type: Double
Room Size: 13 m2
1 Queen bed(s) Bed
Standard Double Room with Shared Bathroom

Living Area

Desk

Bathroom

Shared bathroom, Shared toilet, Slippers, Towels

General

Heating, Key access, Private entrance, Hardwood or parquet floors, Mosquito net, Trash cans, Smoke Alarm

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack, Socket near the bed

FAQ's

Is this Nur-Sultan hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nur-Sultan hotel?

Check-in time for Nur-Sultan hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nur-Sultan hotel have a swimming pool?

No, this Nur-Sultan hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nur-Sultan hotel?

Best-rates for the Nur-Sultan hotel starts from $22 per night with includes Internet, Designated Smoking Area, Balcony/Terrace, Entertainment, Child Friendly, Laundry, Parking, TV, Security/Safety, Fireplace/Heating, Restaurant, Bar, Guest Services with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Nur-Sultan hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nur-Sultan hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nur-Sultan hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nur-Sultan hotel?

Based on the information reported by the owner or manager, the Nur-Sultan hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nur-Sultan hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Nur-Sultan hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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