Grand Mercure Phuket Patong | Hotel in Patong

| 9.0 (1001 Reviews) |  1 Bathroom
Patong Hotel | Grand Mercure Phuket Patong

Hotel in Patong

Luxury hotel with 3 outdoor pools and a full-service spa
Along with 3 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and minibars. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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1 Soi Ratuthit 200 Pi 2 Road, Patong, 83150, Thailand

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Bathrobes
  • Hair dryer
  • Toothbrush and toothpaste
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Eco-friendly toiletries
  • Bathtub or shower
  • Towels
Bedroom
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Soundproofing
  • Phone
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Desk
  • Safe
  • Connecting rooms available
  • LED light bulbs
  • Energy-saving switches
  • Slippers
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 600 for adults and THB 300 for children
  • Free bottled water
  • Refrigerator
  • Coffee/tea maker
  • Free minibar (some items)
Parking
  • Free self parking on site
  • Limited onsite parking
  • Airport shuttle on request
  • Free area shuttle
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Braille signage
  • Elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
Activities
  • Parasailing
  • Scooter/moped rentals
  • Beach access
  • Scuba diving
  • Snorkeling
  • Golf lessons
  • Boat tours
  • Water skiing
  • Golfing
  • Steam room
  • Playground
  • Children's pool
  • 3 outdoor pools
  • Fitness center
  • Billiards/pool table
  • Arcade/game room
  • Fitness classes
  • Yoga classes
  • Full-service spa
General
  • Meeting rooms - 3
  • Computer station
  • Business center
  • Conference space (4455 square feet)
  • Library
  • Ballroom
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • French
  • Japanese
  • Chinese (Mandarin)
  • English
  • Korean
  • Thai
  • No plastic soda bottles
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Comprehensive recycling policy
  • Vegan dining options
  • Biodegradable coffee stirrers
  • No plastic coffee stirrers
  • Locally-owned & organized tours & activities
  • At least 80% organic food
  • Reusable cups only
  • Biodegradable drinking straws
  • Beach towels
  • Local artist showcase
  • Local culture & ecosystem education
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • At least 80% of food locally-sourced
  • No plastic water bottles
  • Reusable tableware only
Guest Services
  • Laundry facilities
  • Grocery/convenience store
  • Soundproofed rooms
  • Babysitting (surcharge)
  • Refrigerator
  • Free area shuttle
  • Playground
  • Children's pool
  • 3 outdoor pools
  • Supervised childcare (surcharge)
  • Snack bar/deli
  • Free cribs/infant beds
  • Arcade/game room
  • Waterslide
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Change of towels (on request)
  • Multilingual staff
  • Porter/bellhop
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • BBQ grill(s)
  • Rooftop terrace
  • Vegetable garden
  • Picnic area
  • Garden
  • Pool umbrellas
  • Pool sun loungers
Spa
  • Steam room
  • Body wraps
  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Massage - sports
  • Massage - Thai
  • Massage - deep-tissue
  • Body scrubs
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Body treatments

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability minimum check-in age: 15
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for thb 1600.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately thb 600 for adults and thb 300 for children airport shuttle fee: thb 2000 per vehicle (one-way, maximum occupancy 8) airport shuttle fee per child: thb 2000 (one-way), (up to 18 years old) late check-out is available for a fee (subject to availability) rollaway bed fee: thb 1600.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

xiangyu
Jun 25, 2025 05:13:51 AM
Review Score:   8
Summary: We stayed from May 26 to May 30, 2025. When we checked out on May 30, we were asked to wait for 5-10 minutes and staff would checked the room. I guessed that is standard practice of this hotel and I did not have any problem with this. After the staff checked the room, we were told everything is fine. We were good to go. The deposit 3000 Baht will be refunded in 2 weeks. I wrote an email to H8109@accor.com (the only email I would find) on June 21, 2025, no response. I have not received the refund yet.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 2 Twin Beds, Pool Access
Room Size: 366 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds, Pool Access

General

Number of living rooms 0, Executive level room, Dining table, Number of bedrooms - 0, Square feet - 366, Satellite TV service, Wheelchair accessible, Square meters - 34, Number of bathrooms - 1, Ping - 10.29, Balcony or patio, Location - ground floor, Pool view, No rollaway/extra beds, Smart TV, Bed count minimum 2, Bed count maximum 2
Superior Suite, 1 King Bed
Room Size: 710 square feet m2
1 King Bed
Superior Suite, 1 King Bed

General

Rollaway/extra beds (surcharge), Executive level room, Square feet - 710, Number of bedrooms - 1, Sofa bed, Location - top floor, Separate bedroom, Satellite TV service, Wheelchair accessible, Number of living rooms 1, Extra bed count 2, Square meters - 66, Separate dining area, Number of bathrooms - 1, Pool view, Smart TV, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1, Ping - 19.95
Villa, 2 Bedrooms
Room Size: 2314 square feet m2
2 King Beds
Villa, 2 Bedrooms

General

Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 2, Extra bed count 1, Number of living rooms 1, Private pool, Separate dining area, Number of bathrooms - 1, Ping - 65, Location - ground floor, Pool view, Square feet - 2314, Square meters - 215, Separate sitting area, Balcony, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed
Room Size: 344 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Satellite TV service, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Square meters - 32, Pool view, Smart TV, Ping - 9.67, Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 1 King Bed
Room Size: m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Twin Beds
Room Size: 344 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 344, Satellite TV service, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Square meters - 32, Pool view, Smart TV, Ping - 9.67, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Pool Access
Room Size: 366 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Pool Access

General

Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square feet - 366, Satellite TV service, Wheelchair accessible, Square meters - 34, Number of bathrooms - 1, Ping - 10.29, Balcony or patio, Location - ground floor, Pool view, No rollaway/extra beds, Smart TV, Bed count minimum 1, Bed count maximum 1
Villa, 1 Bedroom
Room Size: m2
1 Double Bed
Villa, 1 Bedroom

General

Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Grand Mercure Phuket Patong pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Mercure Phuket Patong have a swimming pool?

Yes, this Grand Mercure Phuket Patong has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Mercure Phuket Patong?

Best-rates for the Grand Mercure Phuket Patong starts from $122 per night with includes Sports/Activities, Entertainment, Laundry, View, Business Services, Spa, Guest Services, Kitchen, Parking, Designated Smoking Area, Balcony/Terrace, Accessibility, Restaurant, Bar, Barbecue/Outdoor Cooking, Child Friendly, Pool, Ocean View, Bedding/Linens, Wellness Facilities, Breakfast, Internet, Air Conditioner, Wheelchair Accessible, Transportation/Shuttle with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Grand Mercure Phuket Patong a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Mercure Phuket Patong wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Mercure Phuket Patong is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Mercure Phuket Patong?

Based on the information reported by the owner or manager, the Grand Mercure Phuket Patong indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Mercure Phuket Patong?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Mercure Phuket Patong are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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