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Gateway Suites | Hotel in Rethymno

9.6 (21 Reviews) |  1 Bathroom
Old Town Rethymnon Hotel | Gateway Suites

Hotel in Old Town Rethymnon, Rethymno

Family-friendly hotel in Rethymno
This smoke-free hotel features concierge services, wedding services, and a garden. WiFi in public areas is free. Other amenities include a TV in a common area and a front-desk safe.
Gateway Suites offers 4 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. This Rethymno hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers, slippers, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

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26 Damvergi, Rethymno, 741 00, Greece

Amenities

Air Conditioner
Pool
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 11:00 pm contactless check-in available minimum check-in age: 20
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 10 for adults and eur 10 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 1104904 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

May 26, 2025 01:52:07 AM
Review Score:   6
Summary: We stayed here for three nights. When we arrived at the hotel, the name on the apartment was different from the one in the booking. The hotel was apparently "new," and the renovations were still somewhat unfinished. There was a smell of paint in the air, and the terrace fence looked new. We were handed the keys, and there was an information folder in the room. There was no mention of payment. When we asked about it, we were told it had already been charged, even though the booking said payment would be made on-site. Over the next few days, we heard activity right outside our door starting at 8 am. A decoration and artificial grass appeared on the "terrace", which was glued down using a solvent-based adhesive. The smell of solvent spread into the room. We complained about this, but reception simply said that if the smell was somewhat gone with the air conditioning, then the issue was resolved. The glue smell stayed on our "terrace" for the whole stay. As a result, we couldn’t make use of the outdoor area or the bathtub. Other example of the lack of information was when we asked if the front door would be locked after reception hours. They told us it would be unlocked. When we arrived later to the hotel the door was locked. That is how we found out that one of the keys we were given was for the front door. A clear lack of service-mindedness and experience was evident in conversations with the reception staff. The room was a clean and comfortable with a small kitchen.
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FAQ's

Is this Gateway Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gateway Suites have a swimming pool?

Yes, this Gateway Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gateway Suites?

Best-rates for the Gateway Suites starts from $107 per night with includes Security/Safety, Bedding/Linens, Guest Services, Entertainment, Internet, Kitchen, Laundry, Air Conditioner, Pool, Wellness Facilities, Breakfast, Child Friendly, Balcony/Terrace with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Gateway Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gateway Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gateway Suites has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gateway Suites?

Based on the information reported by the owner or manager, the Gateway Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gateway Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gateway Suites are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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