Fairmont Empress | Hotel in Victoria

| 9.4 (2920 Reviews) | 1 Bathroom

Hotel in Inner Harbour, Victoria

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

721 Government St, Victoria, V8W1W5, Canada

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste (on request)

Private bathroom

Bathtub or shower

Towels

Hair dryer

Bathrobes

Designer toiletries

Bedroom

Bed sheets

Down comforter

Premium bedding

Blackout drapes/curtains

Pillow-top mattress

Portable fan

Air conditioning

Hypo-allergenic bedding

Energy-saving switches

Eco-friendly cleaning products provided

Window screens

Iron/ironing board

Slippers

LED light bulbs

Laptop-friendly workspace

Desk

Safe

Desk chair

Phone

Free newspapers

Recycling

Water-efficient showers only

Breakfast

2 restaurants

Coffee/tea in common area(s)

1 bar

Full breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 20-40 for adults and CAD 10-20 for children

Electric kettle

Coffee/tea maker

Minibar

Parking

Cruise terminal shuttle (surcharge)

Ferry terminal shuttle (surcharge)

Self parking on site (CAD 39 per day; includes in/out privileges)

Electric car charging station on site

Valet parking on site (CAD 53.00 per day; includes in/out privileges)

Limo/town car service

Accessibility

This property does not have elevators

Activities

Whale watching

Ecotours

Scooter/moped rentals

Indoor pool access

Golfing

Kayaking

Golf lessons

Sailing

Hiking/biking trails

Mountain biking

Shopping

Fitness center

Children's pool

Designer stores

Shopping mall

Full-service spa

Steam room

Bike parking

Art gallery

Bicycle rentals

Sauna

Indoor pool

Hot tub

Access to nearby indoor pool

Entertainment

Pay movies

32-inch flat-screen TV

Cable channels

General

Meeting rooms

24-hour business center

Conference center (22600 square feet of space)

Water dispenser

Ballroom

Vending machine

Banquet hall

Free newspapers in lobby

ATM/banking services

Front-desk safe

Gift shop/newsstand

German

Italian

Russian

Japanese

Korean

English

Spanish

Malay

French

Danish

Arabic

Portuguese

Filipino

Chinese (Mandarin)

100% renewable energy

Locally-owned & organized tours & activities

No plastic water bottles

Comprehensive recycling policy

Reusable cups only

At least 80% lighting from LEDs

Local artist showcase

Vegan dining options

Vegetarian dining options

Designated smoking areas

At least 80% organic food

Comprehensive food waste policy

Biodegradable coffee stirrers

Biodegradable drinking straws

Reusable tableware only

No plastic coffee stirrers

No plastic drinking straws

No plastic soda bottles

Humane treatment of captive wild animals

At least 80% of food locally-sourced

Guest Services

Laundry facilities

Children's pool

Access to nearby indoor pool

Indoor pool

Concierge services

Porter/bellhop

Wedding services

Change of towels (on request)

Laundry facilities

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Multilingual staff

Luggage storage

Hair salon

Tour/ticket assistance

Daily housekeeping

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in all rooms: WiFi (CAD 14.95 per night)

Outdoors

Pool sun loungers

Terrace

Vegetable garden

Picnic area

Garden

Spa

Massage - prenatal

Massage - sports

Hot springs/mineral springs

Massage/treatment rooms

Hydrotherapy

Aromatherapy

Body scrubs

Sauna

Manicures and pedicures

Hot tub

11 treatment rooms

Steam room

Body treatments

Couples treatment room(s)

Massage - Swedish

Massage - deep-tissue

Body wraps

Massage - hot stone

Facials

Spa open daily

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 19

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately cad 20 to 40 for adults, and cad 10 to 20 for children fee for in-room wireless internet: cad 14.95 per night (rates may vary) self parking fee: cad 39 per day (in/out privileges) valet parking fee: cad 53.00 per day (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation the photos are representative of rooms offered and may differ from the actual room received. this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses some solar energy; some water is reused through a grey water recycling system

Reviews

Zulf

Jul 16, 2026 11:59:00 PM

Review Score: 10

Summary: We had the “fairmount gold” package and I would strongly recommend. The staff were so helpful and kind. The packages includes so many additions and is was worth the upgrade. The property has been renovated and is simply the best in Victoria.

See All Reviews

Room Arrangement

Room Info	Facilities
Fairmont Gold Deluxe City View 2 Queen Room Size: 377 square feet m² 2 Queen Beds	General Pet-friendly room, Executive level room, Ping - 10.59, Number of bedrooms - 1, Separate sitting area, Square feet - 377, Square meters - 35, Bed count minimum 2, City view, Bed count maximum 2
Fairmont Gold Deluxe Harbour View 1 King Room Size: 323 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 30, Executive level room, Harbor view, Number of bedrooms - 1, Ping - 9.08, Separate sitting area, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Fairmont Gold One Bedroom Suite City View 1 King Room Size: 522 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 522, IndRm-RenoRecent-Year 2014, Executive level room, Number of bedrooms - 1, Ping - 14.67, Square meters - 49, Bed count minimum 1, Bed count maximum 1
Fairmont Harbour View 1 Queen Room Size: 280 square feet m² 1 Queen Bed	General Pet-friendly room, Harbor view, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Ping - 7.87
Fairmont City View 1 Queen Room Size: 280 square feet m² 1 Queen Bed	General Pet-friendly room, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Deluxe Harbour View 1 King Room Size: 382 square feet m² 1 King Bed	General Ping - 10.74, Harbor view, Number of bedrooms - 1, Square feet - 382, Pets not allowed, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Fairmont Gold Harbour View Executive Suite 1 King Room Size: 420 square feet m² 1 King Bed	General Executive level room, Harbor view, Number of bedrooms - 1, Ping - 11.8, Bed count minimum 1, Bed count maximum 1, Square meters - 39.0, Square feet - 420
Deluxe City View 1 King Room Size: 382 square feet m² 1 King Bed	General Pet-friendly room, Ping - 10.74, Number of bedrooms - 1, Square feet - 382, Separate sitting area, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite City View 1 King Room Size: 452 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 42, Number of bedrooms - 1, Separate sitting area, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1, City view
Fairmont Gold Deluxe City View 1 King Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, Executive level room, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view
Fairmont Gold City View 1 King Room Size: 301 square feet m² 1 King Bed	General Pet-friendly room, Executive level room, Number of bedrooms - 1, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Fairmont Gold City View 1 Queen Room Size: 301 square feet m² 1 Queen Bed	General Ping - 8, Executive level room, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite City View 1 King Room Size: 474 square feet m² 1 King Bed	General Pet-friendly room, Number of bedrooms - 1, Ping - 13.32, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44, City view
Fairmont Gold Harbour View 1 King Room Size: 323 square feet m² 1 King Bed	General Pet-friendly room, Ping - 9, Square meters - 30, IndRm-RenoRecent-Year 2014, Executive level room, Harbor view, Number of bedrooms - 1, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Signature Harbour View 1 King Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Harbor view, Number of bedrooms - 1, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
Deluxe City View 2 Queen Room Size: 334 square feet m² 2 Queen Beds	General Pet-friendly room, Square meters - 31, Ping - 9, Number of bedrooms - 1, Separate sitting area, Square feet - 334, Bed count minimum 2, City view, Bed count maximum 2
Fairmont City View 2 Double Room Size: 240 square feet m² 2 Double Beds	General Pet-friendly room, Number of bedrooms - 1, Ping - 7, Square feet - 240, Bed count minimum 2, Square meters - 22, City view, Bed count maximum 2
Deluxe City View 1 Queen Room Size: 382 square feet m² 1 Queen Bed	General Pet-friendly room, Ping - 10.74, Square feet - 382, Separate sitting area, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Harbour View 2 Queen Room Size: 376 square feet m² 2 Queen Beds	General Harbor view, Number of bedrooms - 1, Ping - 11, Square meters - 35, Bed count minimum 2, Square feet - 376, Bed count maximum 2
Fairmont City View 1 King Room Size: 280 square feet m² 1 King Bed	General Pet-friendly room, Outdoor spaces not available, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87

FAQ's

Is this Fairmont Empress pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont Empress have a swimming pool?

Yes, this Fairmont Empress has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Empress?

Best-rates for the Fairmont Empress starts from $409 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, Balcony/Terrace, Accessibility, Transportation/Shuttle, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Laundry with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Fairmont Empress a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Empress wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Empress has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Empress?

Based on the information reported by the owner or manager, the Fairmont Empress indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Empress?

Based on the information reported by the owner or manager, details for the cancellation policy for the Fairmont Empress are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

£305