Exe Prisma Hotel | Hotel in Escaldes-Engordany

| 8.8 (461 Reviews) | 1 Bathroom

Hotel in Les Escaldes, Escaldes-Engordany

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Exe Prisma Hotel include complimentary wireless internet access and a coffee shop/cafe.
Housekeeping is available on request.
Exe Prisma Hotel offers 55 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

C/ del Fener, 14, Escaldes-Engordany, 700, Andorra

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bidet

Deep soaking bathtub

Eco-friendly toiletries

Towels

Shower/tub combination

Hair dryer

Private bathroom

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning (climate-controlled)

Bed sheets

LED light bulbs

Energy-saving switches

Recycling

Bulk dispenser for toiletries

Eco-friendly cleaning products provided

Soundproofing

Desk

Safe

Water-efficient showers only

Phone

Turndown service

Breakfast

Room service available

1 bar

1 restaurant and 1 coffee shop/cafe

Coffee/tea in common area(s)

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15.00 for adults and EUR 15.00 for children

Coffee/tea filters (reusable)

Minibar

Parking

Ski shuttle nearby

Self parking on site (EUR 30 per night)

Accessibility

Wheelchair accessible (may have limitations)

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Snowmobiling

Ski area

Snowshoeing

Downhill skiing

Ski lifts

Skiing

Snowboarding

Ski runs

Cross-country skiing

Skiing lessons

Bicycle rentals

Entertainment

Flat-screen TV

Cable/satellite channels

General

Meeting room

Free newspapers in lobby

Water dispenser

Front-desk safe

Banquet hall

Elevator

Spanish

French

Catalan

English

Portuguese

TV in lobby

Locally-owned & organized tours & activities

Smoke-free property

No plastic soda bottles

No plastic water bottles

Reusable tableware only

Double-glazed windows

At least 80% of food locally-sourced

Local culture & ecosystem education

Local artist showcase

No plastic drinking straws

Water dispenser

Reusable cups only

No plastic coffee stirrers

Comprehensive food waste policy

Comprehensive recycling policy

Biodegradable coffee stirrers

Vegetarian dining options

Biodegradable drinking straws

Vegan dining options

At least 80% lighting from LEDs

Guest Services

Laundry facilities

Soundproofed rooms

Snack bar/deli

24-hour front desk

Daily housekeeping

Change of towels (on request)

Multilingual staff

Luggage storage

Tour/ticket assistance

Laundry facilities

Dry cleaning service

Change of bedsheets (on request)

Turndown service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately eur 15.00 for adults and eur 15.00 for children self parking fee: eur 30 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Sabina

Apr 21, 2026 01:29:52 AM

Review Score: 4

Summary: Two years ago, I stayed in Andorra and had a great experience. This time, I returned to celebrate my daughter’s 9th birthday and booked a hotel in the city center, but unfortunately, it did not meet our expectations. At check-in, we were told that parking costs 30 euros per night, despite it being listed in the reservation. We also arranged a birthday cake and were told it would be provided free of charge. Problems started immediately. The elevator was covered in cardboard and became increasingly dirty with dust and construction debris. Every morning we were woken up by construction noise. In the room, the hair dryer stopped working after 30 seconds but was replaced the same day—however, the staff showed no apology or understanding. The bathroom was not properly cleaned, basic items were missing, and the bed linens were not arranged correctly. Housekeeping was inflexible with cleaning times. The internet did not work at all, even after we reported it twice. The biggest disappointment was the birthday cake. It was promised in the morning, but no one came. We waited until 4 p.m., went out, and only received it at 10 p.m., which was far too late and poorly organized. Additionally, the air conditioning did not work, making the room uncomfortable. Overall, this was a very disappointing stay. For the price we paid, the service was far below expectations. In my opinion, this hotel deserves no more than 2 stars, and I would not recommend it.

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Room Arrangement

Room Info	Facilities
Deluxe Room (Sextuple) Room Size: m² 3 Double Bed, Twin Bunk Bed and Twin Sofa Bed	General Bed count minimum 4, Rollaway/extra beds (free), Number of bedrooms - 1, Bed count maximum 4, Extra bed count 1, Free cribs/infant beds
Deluxe Room (Sextuple) Room Size: m² 5 Double Bed, Twin Bunk Beds and Twin Sofa Bed	General Rollaway/extra beds (free), Bed count minimum 8, Number of bedrooms - 1, Bed count maximum 8, Extra bed count 1, Free cribs/infant beds
Deluxe Double Room (with Sofabed) Room Size: m² 1 Double Bed 2 Twin Beds	General No rollaway/extra beds, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Double Room Room Size: m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 2
Deluxe Double Room Room Size: m² 1 Double Bed 2 Twin Beds	General No rollaway/extra beds, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Double Room Room Size: m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 2
Double Room Room Size: m² 1 Double Bed 2 Twin Beds	General Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Room (Family) Room Size: m² 3 Double Bed, Double Sofa Bed and Twin Bunk Bed	General Bed count minimum 4, No rollaway/extra beds, Number of bedrooms - 1, Bed count maximum 4, Free cribs/infant beds
Deluxe Room (Family) Room Size: m² 3 Double Bed, Double Sofa Bed and Twin Bunk Bed	General Bed count minimum 4, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count maximum 4, Free cribs/infant beds
Deluxe Quadruple Room Room Size: m² 2 Double Bed and Twin Bunk Bed	General No rollaway/extra beds, Bed count maximum 3, Free cribs/infant beds, Bed count minimum 3
Deluxe Quadruple Room Room Size: m² 2 Double Bed and Twin Bunk Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Exe Prisma Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Exe Prisma Hotel have a swimming pool?

No, this Exe Prisma Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Exe Prisma Hotel?

Best-rates for the Exe Prisma Hotel starts from $104 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Exe Prisma Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Exe Prisma Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Exe Prisma Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Exe Prisma Hotel?

Based on the information reported by the owner or manager, the Exe Prisma Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Exe Prisma Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Exe Prisma Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

£77