Excelsior Hotel Ernst am Dom | Hotel in Cologne

| 8.9 (875 Reviews) |   Pet Friendly  5 Bathrooms  26 Guests
Altstadt-Nord Hotel | Excelsior Hotel Ernst am Dom

Hotel in Altstadt-Nord, Cologne

This luxury 5-star hotel is located directly opposite Cologne Cathedral and a 2-minute walk from Cologne Main Station. It offers award-winning cuisine and elegant rooms with a free mini-bar. The Excelsior Hotel Ernst am Dom has been family-run since 1863. The spacious rooms and suites all feature air conditioning, international satellite TV and a marble-style bathroom. Free WiFi is available for all mobile devices. Exotic Asian dishes are available in the stylish taku restaurant, which has a Michelin star, and innovative French cuisine is served in the Hanse Stube restaurant. The Charles Bar features tea/coffee specialties, homemade pastries, cocktails, and a cigar lounge. The Excelsior Cologne offers free use of the gym and 2 saunas from 07:00 until 22:00 daily. Excelsior Hotel Ernst am Dom is a member of the Leading Hotels of the World.

Excelsior Hotel Ernst am Dom is located in Cologne.

This 133 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Restaurant, Bar, and several others. This is a 5 star rated property and has over 875 reviews with the average score of 8.9 . Coming to Cologne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 133 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Cologne. These details are authentic, as they are provided by our partner, booking.com.

This Excelsior Hotel Ernst am Dom in Cologne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Excelsior Hotel Ernst am Dom”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Domplatz / Trankgasse 1-5, Cologne, 50667, Germany

Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Special diet meals (on request)
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Coffee house on site
Parking
  • Parking
  • Parking garage
Activities
  • Turkish/Steam Bath
  • Bar crawls
  • Movie nights
  • Spa
  • Walking tours
  • Live music/Performance
  • Fitness
  • Locker rooms
  • Sauna
  • Personal trainer
  • Spa lounge/Relaxation area
  • Temporary art galleries
  • Bike tours
  • Cooking class
  • Cycling
  • Tour or class about local culture
  • Massage
  • Fitness center
  • Steam room
General
  • Heating
  • Hypoallergenic room available
  • Smoke-free property
  • Pet friendly
  • Designated smoking area
  • Safe
  • Family rooms
  • Soundproof rooms
  • Non-smoking rooms
  • Elevator
  • Air conditioning
Guest Services
  • Airport shuttle
  • 24-hour front desk
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Currency exchange
  • Pet bowls
  • Room service
  • Dry cleaning
  • Suit press
  • Tour desk
  • Ironing service
  • Pet basket
  • Express check-in/out
  • Shuttle service (additional charge)
  • Shuttle service
  • Lockers
  • Daily housekeeping
  • Business center
  • Concierge
  • Airport shuttle (additional charge)
  • Private check-in/out
  • Laundry
  • Valet parking
  • Baggage storage
  • Packed lunches
  • Babysitting/Child services
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • CCTV in common areas
  • Key access
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.18
Location:
9.72
Staff:
9.44
Facilities:
8.88
Comfort:
9.38
Cleanliness:
9.24
Pooria
Aug 26, 2025 07:00:00 AM
Review Score:   7
United Arab Emirates
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite
Room Type: Suite
Room Size: 45 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Living Area

Sitting area

General

Interconnecting room(s) available

Bedroom

Childrens' cribs
Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Living Area

Sitting area

General

Interconnecting room(s) available

Bedroom

Childrens' cribs
Deluxe Double or Twin Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

General

Interconnecting room(s) available

Bedroom

Childrens' cribs
Executive Suite
Room Type: Suite
Room Size: 70 m2
1 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub

Living Area

Sitting area

General

Interconnecting room(s) available

Bedroom

Childrens' cribs
Grand Deluxe Double or Twin Room
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Living Area

Sitting area

General

Interconnecting room(s) available

Bedroom

Childrens' cribs
Suite with Cathedral View
Room Type: Suite
Room Size: 60 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Living Area

Sitting area

General

Interconnecting room(s) available

Bedroom

Childrens' cribs
Excelsior Suite
Room Type: Suite
Room Size: 100 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub

Living Area

Sitting area

General

Interconnecting room(s) available

Bedroom

Childrens' cribs
Grand Superior Double Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shower

General

Interconnecting room(s) available

Bedroom

Childrens' cribs
Classic Single Room
Room Type: Single
Room Size: 16 m2
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water
Classic Double or Twin Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

General

Interconnecting room(s) available

Bedroom

Childrens' cribs

FAQ's

Is this Altstadt-Nord hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Altstadt-Nord hotel?

Check-in time for Altstadt-Nord hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Altstadt-Nord hotel have a swimming pool?

No, this Altstadt-Nord hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Altstadt-Nord hotel?

Best-rates for the Altstadt-Nord hotel starts from $420 per night with includes Security/Safety, Sports/Activities, Wellness Facilities, Entertainment, Hot Tub, Laundry, Air Conditioner, Accessibility, Business Services, Spa, Fireplace/Heating, Pet Friendly, Transportation/Shuttle, Guest Services, Designated Smoking Area, Restaurant, Bar, Breakfast, Child Friendly, Internet, Parking, Balcony/Terrace with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Altstadt-Nord hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Altstadt-Nord hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Altstadt-Nord hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Altstadt-Nord hotel?

Based on the information reported by the owner or manager, the Altstadt-Nord hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Altstadt-Nord hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Altstadt-Nord hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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GB £311
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