Enjoy Pucon | Hotel in Pucón

| 7.6 (352 Reviews) | Pet Friendly 1 Bathroom

Hotel in Pucon, Pucón

Spend the day catching some rays at the beach, relaxing by one of Enjoy Pucon's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Housekeeping is available on request.
Enjoy Pucon offers 151 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests under 14 years old are not allowed in the health club or fitness facility.

Clemente Holzapfel 190, Pucón, 4920000, Chile

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Free toiletries

Towels

Private bathroom

Bathtub or shower

Bedroom

Air conditioning

Heating

Bed sheets

Phone

Safe

Water-efficient showers only

Water-efficient toilets only

Eco-friendly cleaning products used

LED light bulbs

Breakfast

Free buffet breakfast available daily 7:00 AM–11:00 AM

1 bar

1 restaurant and 1 coffee shop/cafe

24-hour room service

Minibar

Parking

Free offsite parking within 656 ft

Limited onsite parking

24-hour roundtrip airport shuttle (surcharge)

Wheelchair-accessible parking available

Airport shuttle at scheduled times, on request

Onsite parking includes off-street options

Accessibility

Wheelchair-accessible spa

Wheelchair-accessible public washroom

4 on-site accessible parking spaces

Front entrance ramp

Wheelchair-accessible restaurant

Pool hoist on site

Hardwood flooring in public areas

Elevator

Wheelchair-accessible fitness center

Wheelchair-accessible registration desk height (inches): 31

Wheelchair-accessible business center

Wheelchair-accessible lounge

Braille signage

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible concierge desk

Wheelchair accessible (may have limitations)

Elevator door width (inches): 28

Wheelchair-accessible pool

Well-lit path to entrance

Wheelchair-accessible parking

Activities

Ski runs

Ski area

Horse riding

Fishing

3 outdoor pools

Fitness center

Full-service spa

Entertainment

LCD TV

Cable channels

General

Meeting room

Conference space

Business center

Banquet hall

Reception hall

Elevator

English

Spanish

Casino

Local culture & ecosystem education

Renovated entire property - September 2022

At least 80% lighting from LEDs

Local artist showcase

Smoke-free property

Communal living room

Locally-owned & organized tours & activities

28 casino gaming tables

519 casino slot machines

Guest Services

3 outdoor pools

Laundry facilities

Snack bar/deli

Change of bedsheets (on request)

Daily housekeeping

Change of towels (on request)

Concierge services

Dry cleaning service

Wedding services

Ski storage

Laundry facilities

Ski passes

Luggage storage

Porter/bellhop

Hair salon

24-hour front desk

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Outdoors

Beachfront location

Terrace

Garden

Spa

Manicures and pedicures

Massage - Swedish

Hot tub

Sauna

Body treatments

Facials

Spa open daily

Policies

Check-in

Check-in start time: 4 pm; check-in end time: 4 am minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 8 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: clp 16000 per person (one way) airport shuttle fee per child: clp 16000 (one-way), (from 4 to 12 years old) pet deposit: clp 142800 per stay pet fee: clp 30000 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 55 lbs per pet) food and water bowls are available pets allowed for an extra charge of clp 30000 per pet, per day, plus a deposit of clp 142800 per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Pedro

Mar 10, 2026 08:10:47 AM

Review Score: 10

Summary: This was my 5th time staying at Enjoy Pucón, and overall I still had a great experience. Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation. The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions were with the same therapist and the quality wasn’t great. It wasn’t terrible, but it definitely didn’t match the level I expected for the price. But what really made the difference during this stay was **Soledad Carvajal at reception**. I was in a tough situation and needed a place to work remotely on short notice. Soledad completely saved me. She took the time to understand my problem and found a solution, helping me get set up with a spot where I could work. Honestly, she saved my day. Moments like that are what hospitality is really about. While small inconveniences can happen anywhere, people like Soledad are the reason I keep coming back. She turned a stressful situation into a great experience and reminded me why I’ve stayed here five times. Employees like Soledad Carvajal make the stay worth every penny.

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Room Arrangement

Room Info	Facilities
Superior Double Room (Matrimonial) Room Size: m² 1 Queen Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Double Room (Matrimonial) Room Size: m² 1 Queen Bed	General Wardrobe or closet, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Superior Quadruple Room Room Size: m² 3 Queen Bed and Twin Beds	General Wardrobe or closet, Bed count maximum 3, Bed count minimum 3
Superior Triple Room Room Size: m² 2 Queen Bed and Twin Bed	General Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Suite Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Quadruple Room Room Size: m² 4 Twin Beds	General Bed count minimum 4, Wardrobe or closet, Bed count maximum 4
Standard Triple Room Room Size: m² 3 Twin Beds	General Wardrobe or closet, Bed count maximum 3, Bed count minimum 3
Standard Twin Room Room Size: m² 2 Twin Beds	General Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Suite (Quadruple Room) Room Size: m² 3 King Bed and Twin Beds	General Wardrobe or closet, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Enjoy Pucon pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Enjoy Pucon?

Check-in time for Enjoy Pucon starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Enjoy Pucon have a swimming pool?

Yes, this Enjoy Pucon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Enjoy Pucon?

Best-rates for the Enjoy Pucon starts from $119 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Skiing, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Eco Friendly, Breakfast, Child Friendly, Hot Tub, Internet, Laundry with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Enjoy Pucon a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Enjoy Pucon wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Enjoy Pucon is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Enjoy Pucon?

Based on the information reported by the owner or manager, the Enjoy Pucon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Enjoy Pucon?

Based on the information reported by the owner or manager, details for the cancellation policy for the Enjoy Pucon are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

£89