Crystalbrook Riley | Hotel in Cairns

| 9.2 (1001 Reviews) |  1 Bathroom
Cairns Central Business District Hotel | Crystalbrook Riley

Hotel in Cairns Central Business District, Cairns

Luxury hotel with a full-service spa and bars
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available once per stay.
Crystalbrook Riley offers 311 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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131-141 Esplanade, Cairns, 4870, Australia

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Hair dryer
  • Bathrobes
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Air conditioning
  • Pillow menu
  • Bed sheets
  • Mobile key entry
  • Phone
  • Desk
  • Energy-saving switches
  • Slippers
  • Safe
  • Desk chair
  • Bulk dispenser for toiletries
  • Soundproofing
  • Water-efficient toilets only
  • Iron/ironing board
  • Eco-friendly cleaning products provided
  • Water-efficient showers only
Breakfast
  • Room service available
  • Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 42 for adults and AUD 21 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea maker
  • Free bottled water
  • Electric kettle
Parking
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Self parking on site (AUD 15.00 per day)
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible concierge desk
  • Elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible pool
Activities
  • Outdoor pool
  • Bicycle rentals
  • Bike parking
  • Billiards/pool table
  • Full-service spa
  • Bike storage
  • 24-hour fitness center
Entertainment
  • 55-inch flat-screen TV
  • First-run movies
  • Netflix
  • Digital channels
  • iPod dock
General
  • Meeting rooms - 6
  • Front-desk safe
  • Reception hall
  • Elevator
  • Water dispenser
  • English
  • Spanish
  • Japanese
  • No plastic soda bottles
  • No plastic drinking straws
  • Vegan dining options
  • Locally-owned & organized tours & activities
  • No plastic water bottles
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • Reusable cups only
  • Smoke-free property
  • At least 80% of food locally-sourced
  • Reusable tableware only
  • Vegetarian dining options
  • Double-glazed windows
Guest Services
  • Outdoor pool
  • Soundproofed rooms
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Concierge services
  • Dry cleaning service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Pool cabanas (surcharge)
Spa
  • 5 treatment rooms
  • Couples treatment room(s)
  • Body wraps
  • Massage/treatment rooms
  • Manicures and pedicures
  • Facials
  • Massages
  • Body treatments
  • Body scrubs

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aud 60.0 per day.
Payment Policy
Fee for full breakfast: approximately aud 42 for adults and aud 21 for children self parking fee: aud 15.00 per day early check-in is available for a fee (subject to availability) rollaway bed fee: aud 60.0 per day credit card charges are subject to a surcharge of 1 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Kim
Jul 6, 2025 12:58:37 PM
Review Score:   8
Summary: A beautiful hotel with a lovely pool. Amenities were great, bed was comfortable and the food was good
See All Reviews

Room Arrangement

Room Info Facilities
Family Room (Resort View)
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Room (Resort View)

General

Square feet - 689, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 19.36, Number of bedrooms - 2, Shower only, Extra bed count 1, Number of bathrooms - 2, Free cribs/infant beds, Square meters - 64, Private bathroom, Rainfall showerhead, Bed count maximum 3, Resort view, Furnished balcony, Bed count minimum 3
Urban King
Room Size: 344 square feet m2
1 King Bed
Urban King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair-width doorways, Shower only, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Bathroom grab bars, Balcony, Rainfall showerhead, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view, Furnished balcony
Resort Suite
Room Size: m2
2 King Bed and Double Sofa Bed
Resort Suite

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Resort view, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Resort King
Room Size: 344 square feet m2
1 King Bed
Resort King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Balcony, Rainfall showerhead, Ping - 9.67, Bed count minimum 1, Resort view, Bed count maximum 1, Furnished balcony
Family Room, Sea View
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Room, Sea View

General

Square feet - 689, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Sea view, Shower only, Separate bedroom, Extra bed count 1, Number of bathrooms - 2, Free cribs/infant beds, Ping - 19, Square meters - 64, Private bathroom, Rainfall showerhead, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Panoramic Sea
Room Size: 323 square feet m2
1 King Bed
Panoramic Sea

General

Number of living rooms 0, Number of bedrooms - 0, Sea view, Shower only, Square feet - 323, Number of bathrooms - 1, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Ping - 9.08, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Urban Panoramic
Room Size: m2
1 King Bed
Urban Panoramic

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Sea King
Room Size: 344 square feet m2
1 King Bed
Sea King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Sea view, Bathtub or shower, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Deep soaking bathtub, Balcony, Rainfall showerhead, Ping - 9.67, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Resort Twin
Room Size: 344 square feet m2
2 Twin Beds
Resort Twin

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Rainfall showerhead, Ping - 9.67, Resort view, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Resort Double Double
Room Size: m2
2 Double Beds
Resort Double Double

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Number of bathrooms - 1, Free cribs/infant beds
Urban Twin
Room Size: 344 square feet m2
2 Twin Beds
Urban Twin

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair-width doorways, Shower only, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Rainfall showerhead, Roll-in shower, Bed count minimum 2, City view, Furnished balcony, Bed count maximum 2
Urban Suite
Room Size: m2
2 King Bed and Double Sofa Bed
Urban Suite

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, City view, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Family Room - Urban View
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Room - Urban View

General

Square feet - 689, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 19.36, Number of bedrooms - 2, Shower only, Extra bed count 1, Number of bathrooms - 2, Free cribs/infant beds, Square meters - 64, Private bathroom, Rainfall showerhead, Bed count maximum 3, City view, Furnished balcony, Bed count minimum 3
Panoramic Bath
Room Size: m2
1 King Bed
Panoramic Bath

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Sea view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Accessible bathtub
Sea Suite
Room Size: m2
2 King Bed and Double Sofa Bed
Sea Suite

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Sea view, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2

FAQ's

Is this Crystalbrook Riley pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crystalbrook Riley have a swimming pool?

Yes, this Crystalbrook Riley has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystalbrook Riley?

Best-rates for the Crystalbrook Riley starts from $203 per night with includes Restaurant, Entertainment, Breakfast, Pool, TV, Security/Safety, Business Services, Guest Services, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Wellness Facilities, Bar, Internet, Kitchen, Air Conditioner, Bedding/Linens, Spa, Child Friendly, Laundry with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Crystalbrook Riley a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystalbrook Riley wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystalbrook Riley is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystalbrook Riley?

Based on the information reported by the owner or manager, the Crystalbrook Riley indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystalbrook Riley?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crystalbrook Riley are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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