Cloud Hotel & Suites | Hotel in Nairobi

| 6.7 (473 Reviews) | 3 Bathrooms 7 Guests

Hotel in Parklands, Nairobi

Located 0.6 mi from the City Park and 3.7 mi from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available. The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries. Breakfast is served at the roof top restaurant by the pool, overlooking the city. Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets. The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.

Cloud Hotel & Suites is located in Nairobi.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, TV, Business Services, and several others. This is a 4 star rated property and has over 473 reviews with the average score of 6.7 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Cloud Hotel & Suites in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cloud Hotel & Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Diamond Plaza, Parklands, Nairobi, 00100, Kenya

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Restaurant

Kid-friendly buffet

Breakfast in the room

Special diet meals (on request)

Kids' meals

Snack bar

Coffee house on site

Parking

Parking

Private Parking

Parking on site

Accessibility

Bathroom emergency cord

Wheelchair accessible

Toilet with grab rails

Activities

Casino

Fitness center

Nightclub/DJ

Spa/Wellness packages

Haircut

Fitness classes

Personal trainer

Body treatments

Spa lounge/Relaxation area

Happy hour

Golf course (within 2 miles)

Movie nights

Temporary art galleries

Sauna

Steam room

Yoga classes

Indoor pool

Spa facilities

Beauty services

Indoor pool (year-round)

Hairstyling

Hot tub/Jacuzzi

Fitness

Locker rooms

Entertainment

Outdoor play equipment for kids

Baby safety gates

General

Elevator

Safe

Family rooms

Designated smoking area

Facilities for disabled guests

Convenience store on site

Wifi in all areas

Soundproof rooms

Heating

Air conditioning

Non-smoking rooms

Guest Services

ATM on site

Airport shuttle (additional charge)

Private check-in/out

Baggage storage

Daily housekeeping

Currency exchange

Hair/Beauty salon

Packed lunches

Tour desk

Shuttle service (additional charge)

Car rental

Airport shuttle

Laundry

Dry cleaning

Express check-in/out

Concierge

Meeting/Banquet facilities

Shared lounge/TV area

Suit press

24-hour front desk

Fax/Photocopying

Lockers

Business center

Shuttle service

Room service

Ironing service

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Sun deck

BBQ facilities

Outdoor furniture

Security/Safety

CCTV in common areas

24-hour security

CCTV outside property

Security alarm

Fire extinguishers

Smoke alarms

Key access

Key card access

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Food can be delivered to guest accommodation

Breakfast to-go containers

Delivered food covered securely

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Thermometers for guests provided by property

Process in place to check health of guests

First aid kits available

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Spa

Swimming pool

Pool cover

Heated pool

Transportation/Shuttle

Airport drop-off

Public transit tickets

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.5

Location:

7.6

Staff:

7.98

Facilities:

7.34

Comfort:

7.65

Cleanliness:

7.67

RAJIV

Mar 6, 2026 08:00:00 AM

Review Score: 7

India

Reviewer Type: Solo Traveller

Travel Purpose: business

Positive: The staff is helpful & cordial.

Negative: The beds need to be more sift & comfortable.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room Room Type: Twin/Double Room Size: 22 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Free toiletries, Hairdryer, Toilet, Private bathroom, Towels, Toilet paper, Shampoo, Toothbrush, Conditioner, Shower cap, Slippers, Body soap, Walk-in shower, Shower, Bathtub or shower General Safe, Soundproof, Iron, Fire extinguisher, Tile/Marble floor, Suit press, Trash cans, Smoke Alarm, Heating, Air conditioning, Key card access Media & Technology Cable channels, Satellite channels, TV, Flat-screen TV, Radio, iPod dock, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Dryer, Electric kettle Living Area Sitting area, Sofa, Desk View City view, Inner courtyard view, View, Garden view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Activities Sauna Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Emergency cord in bathroom, Entire unit located on ground floor Room amenities Socket near the bed, Feather pillow, Clothes rack, Adapter Pool and Spa Rooftop pool, Pool towels, Heated pool Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Executive Room Room Type: Suite Room Size: 24 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Free toiletries, Hairdryer, Toilet, Private bathroom, Towels, Toilet paper, Shampoo, Toothbrush, Conditioner, Bidet, Shower cap, Slippers, Body soap, Walk-in shower, Shower, Bathtub or shower General Safe, Soundproof, Iron, Fire extinguisher, Tile/Marble floor, Suit press, Trash cans, Smoke Alarm, Heating, Air conditioning, Key card access Media & Technology Cable channels, Satellite channels, TV, Flat-screen TV, Radio, iPod dock, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Dryer, Electric kettle Living Area Sitting area, Sofa, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Activities Sauna View Garden view Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Emergency cord in bathroom, Entire unit located on ground floor Room amenities Socket near the bed, Feather pillow, Clothes rack, Adapter Pool and Spa Rooftop pool, Pool towels, Heated pool Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Master Suite Room Type: Suite Room Size: 28 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Free toiletries, Hairdryer, Toilet, Private bathroom, Towels, Toilet paper, Shampoo, Toothbrush, Bathtub, Conditioner, Bidet, Shower cap, Slippers, Body soap, Walk-in shower, Shower, Bathtub or shower General Safe, Soundproof, Iron, Fire extinguisher, Tile/Marble floor, Suit press, Trash cans, Smoke Alarm, Heating, Air conditioning, Key card access Media & Technology Cable channels, Satellite channels, TV, Flat-screen TV, Radio, iPod dock, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Dryer, Electric kettle Living Area Sitting area, Sofa, Desk View City view, Inner courtyard view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Activities Sauna Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Emergency cord in bathroom, Entire unit located on ground floor Room amenities Socket near the bed, Feather pillow, Clothes rack, Adapter Pool and Spa Rooftop pool, Pool towels, Heated pool Safety features Air purifiers Cleanliness & disinfection Hand sanitizer

FAQ's

Is this Cloud Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cloud Hotel & Suites?

Check-in time for Cloud Hotel & Suites starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cloud Hotel & Suites have a swimming pool?

Yes, this Cloud Hotel & Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cloud Hotel & Suites?

Best-rates for the Cloud Hotel & Suites starts from $76 per night with includes Wheelchair Accessible, Sports/Activities, Child Friendly, Internet, Designated Smoking Area, TV, Business Services, Fireplace/Heating, Restaurant, Bar, Guest Services, Entertainment, Parking, Pool, Private Pool, Transportation/Shuttle, Toiletries, Breakfast, Barbecue/Outdoor Cooking, Air Conditioner, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Spa, Hot Tub, Laundry with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Cloud Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cloud Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cloud Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cloud Hotel & Suites?

Based on the information reported by the owner or manager, the Cloud Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cloud Hotel & Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cloud Hotel & Suites are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

GB £57