Cielo Maya Beach Tulum | Hotel in Tulum

| 8.6 (589 Reviews) |  4 Bathrooms  14 Guests
Soliman Bay Hotel | Cielo Maya Beach Tulum

Hotel in Soliman Bay, Tulum

Located north of Tulum, 4.3 mi from Tulum Archaeological Site and 6.2 mi from Tulum town., Cielo Maya Beach Tulum features an outdoor pool and views of the sea. The hotel has a terrace and views of the garden, and guests can enjoy a meal at the restaurant or a drink at the bar. Free private parking is available on site. Every room at this hotel is air conditioned and is fitted with a flat-screen TV. Some rooms have a seating area for your convenience. You will find a coffee machine in the room. Rooms are equipped with a private bathroom equipped with a shower. For your comfort, you will find bathrobes and slippers. Cielo Maya Beach Tulum features free WiFi throughout the property. There is a 24-hour front desk at the property. This hotel has a private beach area, ideal for snorkeling and kayaking. Car hire is also available. Bus station Tulum Ruins is 4.3 mi from Cielo Maya Beach Tulum, while Tulum Bus station is 6.2 mi from the property. The nearest airport is Cancun International Airport.

Cielo Maya Beach Tulum is located in Tulum.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, TV, Balcony/Terrace, and several others. This is a 4 star rated property and has over 589 reviews with the average score of 8.6 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Cielo Maya Beach Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cielo Maya Beach Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Tankah III, Mza 3 Lt. 36, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Snack bar
  • Fruit
  • Bar
  • Wine/Champagne
  • Special diet meals (on request)
  • Restaurant
Parking
  • Parking on site
  • Street parking
  • Free parking
  • Private Parking
  • Parking
Activities
  • Beachfront
  • Foot massage
  • Game room
  • Body treatments
  • Massage
  • Neck massage
  • Beauty services
  • Spa lounge/Relaxation area
  • Private beach area
  • Happy hour
  • Spa/Wellness packages
  • Hand massage
  • Snorkeling
  • Back massage
  • Couples' massage
  • Public Bath
  • Head massage
  • Facial treatments
  • Spa
  • Fishing
  • Beach
  • Full-body massage
  • Themed dinners
  • Darts
Entertainment
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Non-smoking rooms
  • Safe
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas
Guest Services
  • Laundry
  • Shuttle service (additional charge)
  • Fax/Photocopying
  • Room service
  • Daily housekeeping
  • Airport shuttle
  • Ironing service
  • Car rental
  • Airport shuttle (additional charge)
  • Packed lunches
  • Shuttle service
  • Shared lounge/TV area
  • Tour desk
  • Baggage storage
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Picnic area
  • Outdoor pool (year-round)
  • Sun deck
  • Terrace
  • Garden
Security/Safety
  • Key access
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Face masks for guests available
  • Process in place to check health of guests
  • First aid kits available
  • Physical distancing rules followed
  • Mobile app for room service
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Beach umbrellas
  • Pool with view
  • Shallow end
  • Kids' pool
  • Swimming pool
  • Pool cover
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
8.35
Location:
8.19
Staff:
8.97
Facilities:
8.89
Comfort:
9.26
Cleanliness:
9.17
kevin
Aug 22, 2025 07:00:00 AM
Review Score:   7
Ireland
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Seaview room was very nice. Staff were very helpful. Kayaking and snorkelling facilities excellent. Good base to explore Tulum and the local sights by car. Within walking distance of Casa Cenote which is popular with divers which has a resident crocodile which you might see!
Negative: Limited breakfast menu. Small hotel which has not been helped by sargassum influx and drop in tourists. Plenty of room to improve offering. 13 speed bumps to cross when driving to hotel.
Summary: Paradise Lost, and then Found
See All Reviews

Room Arrangement

Room Info Facilities
Junior Deluxe with Sea View
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
1 Sofa bed Bed
Junior Deluxe with Sea View

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Hairdryer, Toilet, Bathtub or shower, Toilet paper, Bathtub, Toothbrush, Slippers, Shower, Private bathroom, Bathrobe, Walk-in shower, Free toiletries, Shower cap, Spa tub, Body soap, Shampoo, Towels, Conditioner

General

Trash cans, Key access, Laptop safe, Safe, Tile/Marble floor, Private entrance, Air conditioning, Fan, Smoke Alarm, Mosquito net

Media & Technology

Flat-screen TV, Satellite channels, Streaming service (like Netflix), TV

Activities

Hot tub

Outdoors

Outdoor furniture, Terrace, Balcony

Kitchen

Coffee machine, Refrigerator

Living Area

Sitting area, Sofa

View

View, Sea view

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Upper floors accessible by stairs only, Raised toilet, Entire unit located on ground floor

Entertainment & Family Services

Board games/puzzles

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Hairdryer, Toilet, Bathtub or shower, Toilet paper, Toothbrush, Slippers, Shower, Private bathroom, Bathrobe, Walk-in shower, Free toiletries, Shower cap, Body soap, Shampoo, Towels, Conditioner

General

Trash cans, Key access, Laptop safe, Safe, Tile/Marble floor, Private entrance, Air conditioning, Fan, Smoke Alarm, Mosquito net

Media & Technology

Flat-screen TV, Satellite channels, Streaming service (like Netflix), TV

Kitchen

Coffee machine, Refrigerator

Living Area

Sitting area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

View

Garden view

Accessibility

Upper floors accessible by stairs only, Raised toilet, Entire unit located on ground floor

Entertainment & Family Services

Board games/puzzles

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Junior Suite
Room Type: Suite
Room Size: 50 m2
2 Queen bed(s) Bed
Standard Double Junior Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Hairdryer, Toilet, Bathtub or shower, Toilet paper, Toothbrush, Slippers, Shower, Private bathroom, Bathrobe, Walk-in shower, Free toiletries, Shower cap, Body soap, Shampoo, Towels, Conditioner

General

Trash cans, Key access, Laptop safe, Safe, Tile/Marble floor, Private entrance, Air conditioning, Fan, Smoke Alarm, Mosquito net

Media & Technology

Flat-screen TV, Satellite channels, TV

Kitchen

Coffee machine, Refrigerator

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock, Linens

View

Garden view

Accessibility

Upper floors accessible by stairs only, Raised toilet, Entire unit located on ground floor

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Grand Suite Deluxe
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
2 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Hairdryer, Toilet, Bathtub or shower, Toilet paper, Bathtub, Toothbrush, Slippers, Shower, Private bathroom, Bathrobe, Walk-in shower, Free toiletries, Shower cap, Spa tub, Body soap, Shampoo, Towels, Conditioner

General

Trash cans, Key access, Laptop safe, Safe, Tile/Marble floor, Private entrance, Air conditioning, Fan, Smoke Alarm, Mosquito net

Media & Technology

Flat-screen TV, Satellite channels, Streaming service (like Netflix), TV

Activities

Hot tub

Outdoors

Outdoor furniture, Terrace, Balcony

Kitchen

Coffee machine, Refrigerator, Dining table

Living Area

Sitting area, Sofa, Dining area

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

View

View

Accessibility

Upper floors accessible by stairs only, Raised toilet

Entertainment & Family Services

Board games/puzzles

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Cielo Maya Beach Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cielo Maya Beach Tulum?

Check-in time for Cielo Maya Beach Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cielo Maya Beach Tulum have a swimming pool?

Yes, this Cielo Maya Beach Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cielo Maya Beach Tulum?

Best-rates for the Cielo Maya Beach Tulum starts from $135 per night with includes Wellness Facilities, Restaurant, Parking, Security/Safety, Bar, Internet, Laundry, Air Conditioner, Private Beach, Ocean View, Entertainment, Child Friendly, Designated Smoking Area, TV, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Spa, Guest Services, Breakfast, Pool, View, Sports/Activities with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Cielo Maya Beach Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cielo Maya Beach Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cielo Maya Beach Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cielo Maya Beach Tulum?

Based on the information reported by the owner or manager, the Cielo Maya Beach Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cielo Maya Beach Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cielo Maya Beach Tulum are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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