ARCOTEL Onyx Hamburg | Hotel in Hamburg

| 9.0 (1002 Reviews) |  1 Bathroom
Saint Pauli Hotel | ARCOTEL Onyx Hamburg

Hotel in Saint Pauli, Hamburg

Luxury hotel with a 24-hour business center and a 24-hour front desk
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Housekeeping is available on request.
ARCOTEL Onyx Hamburg offers 215 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 76-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Reeperbahn 1a, Hamburg, 20359, Germany

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Shampoo
  • Private bathroom
  • Towels
  • Soap
  • Bathtub or shower
  • Toilet paper
  • Hair dryer
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Hypo-allergenic bedding
  • Pillow menu
  • Bed sheets
  • Premium bedding
  • Laptop-compatible safe
  • LED light bulbs
  • Water-efficient showers only
  • Free newspapers
  • Water-efficient toilets only
  • Soundproofing
  • Eco-friendly cleaning products used
  • Separate sitting area
  • Energy-saving switches
  • Phone
  • Iron/ironing board (on request)
  • Desk
Breakfast
  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:30 AM on weekends: EUR 24 per person
  • 1 bar
  • Room service available
  • 1 coffee shop/cafe
  • Electric kettle
  • Coffee/tea maker
Parking
  • Self parking on site (EUR 22 per day)
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible path of travel
Entertainment
  • 76-cm flat-screen TV
  • Satellite channels
General
  • Computer station
  • Conference space (592 square feet)
  • 24-hour business center
  • Meeting room
  • Free newspapers in lobby
  • Banquet hall
  • Water dispenser
  • Elevator
  • Front-desk safe
  • Spanish
  • French
  • German
  • English
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • TV in lobby
  • Vegetarian dining options
  • Smoke-free property
  • At least 80% lighting from LEDs
Guest Services
  • Snack bar/deli
  • Laundry facilities
  • Soundproofed rooms
  • Multilingual staff
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Laundry facilities
  • Tour/ticket assistance
  • Porter/bellhop
  • Change of towels (on request)
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 40.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 24 per person self parking fee: eur 22 per day pet fee: eur 15 per pet, per night service animals are exempt from fees rollaway bed fee: eur 40.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets pets allowed for an extra charge of eur 15 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property uses eco-friendly cleaning products

Reviews

Torbjörn
Jul 13, 2025 08:16:55 PM
Review Score:   8
Summary: Spacious rooms in a hotel located right at the beginning of Reeperbahn. I would have liked them to have a “make my room” sign, and not only the “do not disturb” sign as they never got around to clean my room on one of my nights here. I could of course have asked for it, but it would have been much easier to just put up a sign for it.
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Room Arrangement

Room Info Facilities
Junior Suite
Room Size: 366 square feet m2
2 Twin Beds
Junior Suite

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Pets not allowed, Square feet - 366, Extra bed count 1, Square meters - 34, Free cribs/infant beds, Ping - 10.29, Bathrobes, Free bottled water, Bed count minimum 2, Bed count maximum 2
Superior Room
Room Size: 280 square feet m2
2 Twin Beds
Superior Room

General

Square meters - 26.0, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 280, Free bottled water, Pets not allowed, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Ping - 7.87, Bed count maximum 2
Suite
Room Size: 581 square feet m2
3 Twin Beds
Suite

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Pets not allowed, Square feet - 581, Extra bed count 1, Free cribs/infant beds, Square meters - 54, Bathrobes, Free bottled water, Ping - 16.33, Bed count maximum 3, Bed count minimum 3
Comfort Room
Room Size: 258 square feet m2
2 Twin Beds
Comfort Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 24.0, Square feet - 258, Number of bedrooms - 0, Pets not allowed, Ping - 7.25, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Deluxe Double Room
Room Size: 301 square feet m2
1 King Bed
Deluxe Double Room

General

Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Free bottled water, No cribs (infant beds), Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this ARCOTEL Onyx Hamburg pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ARCOTEL Onyx Hamburg have a swimming pool?

No, this ARCOTEL Onyx Hamburg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ARCOTEL Onyx Hamburg?

Best-rates for the ARCOTEL Onyx Hamburg starts from $127 per night with includes Parking, Security/Safety, Business Services, Guest Services, Eco Friendly, Child Friendly, Internet, Kitchen, Air Conditioner, Wheelchair Accessible, Accessibility, Wellness Facilities, Bar, Laundry, Bedding/Linens, Toiletries, TV, Breakfast with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is ARCOTEL Onyx Hamburg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ARCOTEL Onyx Hamburg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ARCOTEL Onyx Hamburg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ARCOTEL Onyx Hamburg?

Based on the information reported by the owner or manager, the ARCOTEL Onyx Hamburg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ARCOTEL Onyx Hamburg?

Based on the information reported by the owner or manager, details for the cancellation policy for the ARCOTEL Onyx Hamburg are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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