Alilo by Muuk | Hotel in Tepoztlán

| 8.6 (106 Reviews) |  1 Bathroom
Tepoztlan Hotel | Alilo by Muuk

Hotel in Tepoztlan, Tepoztlán

Hotel with free parking, near Artisan Market of Tepoztlán
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and massage/treatment rooms.
Alilo by Muuk offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, 62300, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Towels
  • Toilet paper
  • Private bathroom
  • Free toiletries
  • Soap
  • Rainfall showerhead
  • Shower
  • Hair dryer (on request)
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Turndown service
  • Eco-friendly cleaning products used
  • Window screens
  • Access via exterior corridors
  • Water-efficient showers only
  • Phone
  • Individually decorated
  • Individually furnished
  • Safe
Breakfast
  • 1 restaurant
  • Cooked-to-order breakfast available for a fee 8:30 AM–noon on weekdays and 8:30 AM–noon on weekends: MXN 500 for adults and MXN 300 for children
  • Room service available
  • 1 poolside bar and 1 bar
  • Coffee/tea maker
Parking
  • Onsite parking includes off-street options
  • Free uncovered self parking on site
  • Electric car charging station on site
Accessibility
  • This property does not have elevators
Activities
  • Fitness center
  • Outdoor pool
  • Spa services
  • Private picnics
Entertainment
  • Flat-screen TV
General
  • Meeting rooms
  • Front-desk safe
  • Banquet hall
  • English
  • Spanish
  • 100% renewable energy
  • Romance packages available
  • Smoke-free property
  • Double-glazed windows
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
Guest Services
  • Outdoor pool
  • Laundry facilities
  • Turndown service
  • Tour/ticket assistance
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Picnic area
  • Vegetable garden
  • Garden
Spa
  • Massage/treatment rooms
  • 2 treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 9:30 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for mxn 1261.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 500 for adults and mxn 300 for children pet fee: mxn 750 per pet (varies based on length of stay) service animals are exempt from fees rollaway bed fee: mxn 1261.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 750 per pet (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Aida
May 5, 2025 10:48:23 PM
Review Score:   8
Summary: Hv to say that staff was so very attentive and friendly, especially in the restaurant. However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room. My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken. Place is nice but I will not repeat for booking and staying there.
See All Reviews

Room Arrangement

Room Info Facilities
Family Room, 2 Queen Beds, Non Smoking
Room Size: 861 square feet m2
2 Queen Beds
Family Room, 2 Queen Beds, Non Smoking

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 80, Garden view, Iron/ironing board, Ping - 24, Square feet - 861, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Romantic Room, 1 King Bed, Non Smoking
Room Size: 861 square feet m2
1 King Bed
Romantic Room, 1 King Bed, Non Smoking

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 80, No cribs (infant beds), Garden view, Iron/ironing board, Ping - 24, Square feet - 861, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 Double Bed
Room Size: 194 square feet m2
1 Double Bed
Standard Room, 1 Double Bed

General

Number of living rooms 0, Iron/ironing board (on request), Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 194, Ping - 5, No cribs (infant beds), Square meters - 18, Garden view, Bed count minimum 1, Bed count maximum 1
Deluxe Suite with Hot tub and Mountain View
Room Size: 807 square feet m2
1 King Bed
Deluxe Suite with Hot tub and Mountain View

General

Private hot tub, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Ping - 23, Location - top floor, Mountain view, Extra bed count 1, Number of living rooms 1, Free cribs/infant beds, Private hot tub (indoor), Square meters - 75, Square feet - 807, Iron/ironing board, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed, Non Smoking
Room Size: 269 square feet m2
1 King Bed
Superior Room, 1 King Bed, Non Smoking

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Iron/ironing board (on request), Number of bedrooms - 0, Garden view, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds

FAQ's

Is this Alilo by Muuk pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Alilo by Muuk have a swimming pool?

Yes, this Alilo by Muuk has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alilo by Muuk?

Best-rates for the Alilo by Muuk starts from $124 per night with includes Business Services, Restaurant, Guest Services, Breakfast, Air Conditioner, Bedding/Linens, Eco Friendly, TV, Accessibility, Sports/Activities, Spa, Bar, Toiletries, Child Friendly, Kitchen, Pool, Wellness Facilities, Entertainment, Internet, Laundry, Parking, Balcony/Terrace, Security/Safety with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Alilo by Muuk a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alilo by Muuk wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alilo by Muuk has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alilo by Muuk?

Based on the information reported by the owner or manager, the Alilo by Muuk indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alilo by Muuk?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alilo by Muuk are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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