Alaya Tulum by Ahau Collection | Hotel in Tulum

| 8.4 (159 Reviews) |   Pet Friendly  10 Bathrooms  29 Guests
Zona Hotelera Hotel | Alaya Tulum by Ahau Collection

Hotel in Zona Hotelera, Tulum

Located in the beach-side of Tulum, Alaya Tulum by Ahau Collection by Ahau features an on-site restaurant. The property has a special terrace to practice yoga and a private beach area with sun beds for the guests to use. The rooms are air-conditioned and feature a terrace. The full bathroom has a shower and includes free toiletries. A sofa, iPod dock and a safe that fits a laptop are some of the amenities also available. At Alaya Tulum by Ahau Collection by Ahau you will find a garden, a terrace and a bar. Other facilities featured at the property include a tour desk. Free parking is offered on site. Tulum Archaeological Site can be reached in a 15-minute drive, while the Gran Cenote Site is 7.5 mi away. Cancun can be reached in 1 hour and 30 minutes by car, while Playa del Carmen is 45 minutes’ drive away.

Alaya Tulum by Ahau Collection is located in Tulum.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Private Beach, Ocean View, and several others. This is a 4 star rated property and has over 159 reviews with the average score of 8.4 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Alaya Tulum by Ahau Collection in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alaya Tulum by Ahau Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Tulum Boca Paila Km 8.3, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Restaurant
  • Coffee house on site
  • Breakfast in the room
  • Fruit
Parking
  • Parking on site
  • Private Parking
  • Free parking
  • Parking
Activities
  • Fitness center
  • Water sports facilities on site
  • Bike tours
  • Happy hour
  • Windsurfing
  • Fitness classes
  • Personal trainer
  • Private beach area
  • Spa/Wellness packages
  • Beachfront
  • Massage chair
  • Beach
  • Massage
  • Yoga classes
  • Snorkeling
  • Diving
  • Fishing
General
  • Family rooms
  • Air conditioning
  • Pet friendly
  • Safe
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • Concierge
  • Daily housekeeping
  • Ironing service
  • Shuttle service
  • Room service
  • Tour desk
  • 24-hour front desk
  • Laundry
  • Car rental
  • Shuttle service (additional charge)
  • Currency exchange
  • Private check-in/out
  • Suit press
  • Dry cleaning
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor furniture
  • Sun deck
  • Terrace
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Beach umbrellas
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Please note that air conditioning is available from 20:00 to 06:45.

Reviews

Value for money:
7.81
Location:
9.36
Staff:
9.17
Facilities:
8.55
Comfort:
8.92
Cleanliness:
8.87
Rebecca
Jul 29, 2025 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Beautifully designed, with lovely attention to detail. Loved the rustic shower! Great location and lovely bar area on the beach (shame about the sargassum this time of year). Very attentive staff who were always very helpful and we liked the delicious included breakfast too. Unusually quiet when we stayed, so felt like we had the whole place to ourselves!
Negative: We stayed in the family villa for 3 nights. We enjoyed it and it was very comfortable and nicely designed but the ‘separate sleeping area’ with bunk beds for our teenage sons was basically in the corridor leading to the bathroom and was not its own separate room. It was fine and the boys weren’t bothered by it, although they described it as ‘sleeping in a cupboard’! We didn’t spent much time at the hotel so it wasn’t an issue, but it just wasn’t very clear in the hotel description of the family villa that the additional sleeping area would be so compact!
Summary: A beautiful hotel on the beach with lovely staff.
See All Reviews

Room Arrangement

Room Info Facilities
Ocean View Suite
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed

Bathroom

Bathrobe, Bathtub, Private bathroom, Toilet paper, Towels/Sheets (extra fee), Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Bathtub or shower

General

Iron, Mosquito net, Private entrance, Laptop safe, Interconnecting room(s) available, Hardwood or parquet floors, Air conditioning, Safe, Fan

Outdoors

Balcony, Terrace

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft), Linens

Living Area

Sofa

View

Sea view, View

Media & Technology

iPod dock
Ocean Front Suite TL
Room Type: Double
Room Size: 42 m2
1 Queen bed(s) Bed
Ocean Front Suite TL

Bathroom

Bathrobe, Bathtub, Private bathroom, Toilet paper, Towels/Sheets (extra fee), Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Bathtub or shower

General

Iron, Mosquito net, Private entrance, Laptop safe, Interconnecting room(s) available, Hardwood or parquet floors, Air conditioning, Safe, Fan

Outdoors

Balcony, Terrace

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft), Linens

Living Area

Sofa

View

Sea view, View

Media & Technology

iPod dock
Garden Villa
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed

Bathroom

Bathrobe, Bathtub, Private bathroom, Toilet paper, Towels/Sheets (extra fee), Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Bathtub or shower

General

Iron, Mosquito net, Private entrance, Laptop safe, Hardwood or parquet floors, Air conditioning, Safe, Fan

Outdoors

Balcony, Terrace

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft), Linens, Childrens' cribs

Living Area

Sofa

View

Garden view, View

Media & Technology

iPod dock
Family Villa
Room Type: Family
Room Size: 42 m2
2 Bunk bed Bed
1 Queen bed(s) Bed

Bathroom

Bathrobe, Bathtub, Private bathroom, Toilet paper, Towels/Sheets (extra fee), Shampoo, Shared bathroom, Free toiletries, Shower, Toilet, Body soap, Towels, Conditioner, Bathtub or shower

General

Iron, Mosquito net, Private entrance, Laptop safe, Hardwood or parquet floors, Air conditioning, Safe, Fan

Outdoors

Balcony, Terrace

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft), Linens

Living Area

Sofa

View

Garden view, View

Media & Technology

iPod dock
Partial Ocean View Deluxe Suite
Room Type: Suite
Room Size: 42 m2
2 Full bed(s) Bed

Bathroom

Bathrobe, Bathtub, Private bathroom, Toilet paper, Towels/Sheets (extra fee), Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Bathtub or shower

General

Iron, Mosquito net, Private entrance, Laptop safe, Hardwood or parquet floors, Air conditioning, Safe, Fan

Outdoors

Balcony, Terrace

Living Area

Sofa

View

Sea view, Garden view, View

Media & Technology

iPod dock

Bedroom

Wardrobe or closet, Linens
Garden Apartment
Room Type: Apartment
Room Size: 42 m2
1 King bed(s) Bed
Garden Apartment

Bathroom

Bathrobe, Bathtub, Private bathroom, Toilet paper, Towels/Sheets (extra fee), Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Bathtub or shower

General

Iron, Mosquito net, Private entrance, Laptop safe, Hardwood or parquet floors, Air conditioning, Safe, Fan

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft), Linens

Media & Technology

iPod dock

View

City view
Double Room
Room Type: Double
Room Size: 42 m2
2 Full bed(s) Bed

Bathroom

Bathrobe, Bathtub, Private bathroom, Toilet paper, Towels/Sheets (extra fee), Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Bathtub or shower

General

Iron, Mosquito net, Private entrance, Laptop safe, Hardwood or parquet floors, Air conditioning, Safe, Fan

Outdoors

Balcony, Terrace

View

Sea view, Garden view, View

Media & Technology

iPod dock

Bedroom

Wardrobe or closet, Linens, Childrens' cribs
Villa - Beach Front
Room Type: Villa
Room Size: 42 m2
1 Queen bed(s) Bed
1 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathrobe, Bathtub, Private bathroom, Toilet paper, Towels/Sheets (extra fee), Shampoo, Body soap, Toilet, Free toiletries, Shower, Towels, Conditioner, Bathtub or shower

General

Iron, Mosquito net, Private entrance, Laptop safe, Hardwood or parquet floors, Air conditioning, Safe, Fan

Kitchen

Kitchen, Dining table, Refrigerator, Kitchenette

Outdoors

Patio, Outdoor dining area, Outdoor furniture, Terrace, Balcony

Living Area

Sitting area, Dining area, Sofa, Desk

Bedroom

Wardrobe or closet, Extra long beds (> 6.5 ft), Linens

View

Sea view, View

Media & Technology

iPod dock

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera hotel?

Check-in time for Zona Hotelera hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera hotel have a swimming pool?

No, this Zona Hotelera hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $725 per night with includes Parking, Bar, Entertainment, Air Conditioner, Private Beach, Ocean View, Balcony/Terrace, Oceanfront, Sports/Activities, Wellness Facilities, Internet, Pet Friendly, Transportation/Shuttle, Security/Safety, Spa, Guest Services, Child Friendly, Restaurant, View, Breakfast, Laundry with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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