9Hotel Mercy | Hotel in Lisbon

| 8.3 (827 Reviews) |   Pet Friendly  5 Bathrooms  10 Guests
Encarnacao Hotel | 9Hotel Mercy

Hotel in Encarnacao, Lisbon

Modern, 4-star 9Hotel Mercy features spacious rooms overlooking old Lisbon and São Jorge castle. The larger rooms offer panoramic views over Bairro Alto, Tagus Bridge or São Jorge Castle. The air-conditioned rooms were designed by Portuguese architect Miguel Saraiva. Every room has free WiFi and a mini-bar. The décor is modern, with contrasting colors. A daily breakfast is served at the Lounge Bar. Room service is available via the 24-hour front desk. There are also several bars and restaurants within 656 feet. Lisbon’s Trindade Theater is 164 feet from the 9Hotel Mercy. Rossio Train Station and Baixa/Chiado Metro Station are within 8 minutes’ walk. Lisbon International Airport is 5.6 mi away.

9Hotel Mercy is located in Lisbon.

This 47 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Toiletries, Guest Services, and several others. This is a 4 star rated property and has over 827 reviews with the average score of 8.3 . Coming to Lisbon and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 47 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Lisbon. These details are authentic, as they are provided by our partner, booking.com.

This 9Hotel Mercy in Lisbon is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “9Hotel Mercy”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Rua da Misericórdia 76, Lisbon, 1200-273, Portugal

Amenities

Air Conditioner
Parking
Pet Friendly
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Coffee house on site
  • Wine/Champagne
Parking
  • Parking
Accessibility
  • Raised toilet
  • Wheelchair accessible
  • Toilet with grab rails
  • Bathroom emergency cord
  • Lowered sink
Activities
  • Live music/Performance
  • Walking tours
  • Bike tours
  • Stand-up comedy
  • Temporary art galleries
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Wifi in all areas
  • Elevator
  • Family rooms
  • Safe
  • Hypoallergenic room available
  • Soundproof rooms
  • Smoke-free property
  • Pet friendly
Guest Services
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Dry cleaning
  • Airport shuttle
  • 24-hour front desk
  • Babysitting/Child services
  • Express check-in/out
  • Concierge
  • Shuttle service
  • Private check-in/out
  • Room service
  • Baggage storage
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Laundry
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Key card access
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.
Breakfast room and lounge, located next to the reception area, is open for breakfast buffet from 07:30 to 10:30, please note that guests under 18 years old will not be accepted at the hotel unless they are accompanied by their parents, credit card used for prepayment should be shown at check-in and be matching with guest id. should the traveler be unable to do so, the initial credit card will be refunded, and a new payment will be requested, for reservations of 6 rooms or more, different rates and conditions will apply, please note that a maximum of 1 pet is allowed per room and will incur extra charge, dogs and cats weighing less than 7kg are accepted, limited to one animal per room and for an additional charge of 20€ per night.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: 4242

Reviews

Value for money:
7.95
Location:
9.46
Staff:
8.76
Facilities:
8.15
Comfort:
8.68
Cleanliness:
8.57
Stephen
Dec 6, 2025 08:00:00 AM
Review Score:   9
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Fantastic location
Negative: No complaints
Summary: Quite, comfortable and clean with a great breakfast
See All Reviews

Room Arrangement

Room Info Facilities
Classic Double Room
Room Type: Double
Room Size: 23 m2
1 Full bed(s) Bed
Classic Double Room

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Key access, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, iPod dock, TV, Flat-screen TV

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Roll-in shower

Room Amenities

Clothes rack, Socket near the bed
Executive Double Room
Room Type: Double
Room Size: 28 m2
1 Full bed(s) Bed
Executive Double Room

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Key access, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Mobile hotspot device, iPod dock, TV, Flat-screen TV

Outdoors

Balcony

Living Area

Desk

View

City view, View

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Club Double Room
Room Type: Double
Room Size: 24 m2
1 Full bed(s) Bed
Club Double Room

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Key access, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, iPod dock, TV, Flat-screen TV

View

City view, View

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed
Suite with Terrace
Room Type: Suite
Room Size: 47 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Key access, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Mobile hotspot device, iPod dock, TV, Flat-screen TV

Living Area

Sofa, Sitting area, Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs

View

City view, View

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Outdoors

Terrace

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 24 m2
1 Full bed(s) Bed
Superior Double Room

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Key access, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, iPod dock, TV, Flat-screen TV

Outdoors

Balcony

View

City view, View

Services

Wake-up service

Kitchen

Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

FAQ's

Is this 9Hotel Mercy pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at 9Hotel Mercy?

Check-in time for 9Hotel Mercy starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the 9Hotel Mercy have a swimming pool?

No, this 9Hotel Mercy does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in 9Hotel Mercy?

Best-rates for the 9Hotel Mercy starts from $199 per night with includes Entertainment, Breakfast, Laundry, Air Conditioner, Parking, TV, Wheelchair Accessible, Child Friendly, Kitchen, Accessibility, Security/Safety, Business Services, Fireplace/Heating, Internet, Pet Friendly, Transportation/Shuttle, Sports/Activities, Restaurant, Toiletries, Guest Services with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is 9Hotel Mercy a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the 9Hotel Mercy wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the 9Hotel Mercy is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the 9Hotel Mercy?

Based on the information reported by the owner or manager, the 9Hotel Mercy indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for 9Hotel Mercy?

Based on the information reported by the owner or manager, details for the cancellation policy for the 9Hotel Mercy are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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